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  1. #1
    Airport Extreme disconnecting

    Member Since
    Jun 08, 2011
    Posts
    282
    Specs:
    MacBook Pro Retina 2014, iPad 1, 2&3, iPhone 6, ATV3
    Airport Extreme disconnecting
    I have the newest airport extreme and a SSD hard drive connected to it so I can watch movies I have stored on it and access files and music. Sometimes when I play a movie or tv show that is on the hard drive, quicktime will give me the spinning wheel and I will disconnect from the network altogether. Then I have to unplug the AE and plug it back in. Any ideas what is causing this and how to fix it? I've spoken to Apple and they can't help.

  2. #2
    Airport Extreme disconnecting
    halo200's Avatar
    Member Since
    Sep 08, 2007
    Location
    Spain
    Posts
    541
    Specs:
    15" Macbook Pro 2.0Ghz i7 8GB AMD 6490M 256OCZ Vertex 4 SSD | iPhone 5S 16GB
    Do you have the wireless channel settings set to auto? If so, try setting them to a fixed channel.
    I find the best way to locate rogue DHCP servers is to send 240V down the appropriate port. Follow the smoke.

  3. #3
    Airport Extreme disconnecting

    Member Since
    Jun 08, 2011
    Posts
    282
    Specs:
    MacBook Pro Retina 2014, iPad 1, 2&3, iPhone 6, ATV3
    I do have it set to auto. Which one should I select?

  4. #4
    Airport Extreme disconnecting
    halo200's Avatar
    Member Since
    Sep 08, 2007
    Location
    Spain
    Posts
    541
    Specs:
    15" Macbook Pro 2.0Ghz i7 8GB AMD 6490M 256OCZ Vertex 4 SSD | iPhone 5S 16GB
    Try channel 1 6 or 11. If you need to choose a 5Ghz Channel just take your pick it won't matter too much.
    I find the best way to locate rogue DHCP servers is to send 240V down the appropriate port. Follow the smoke.

  5. #5
    Airport Extreme disconnecting

    Member Since
    Jun 08, 2011
    Posts
    282
    Specs:
    MacBook Pro Retina 2014, iPad 1, 2&3, iPhone 6, ATV3
    Thanks, I'll try that

  6. #6
    Airport Extreme disconnecting

    Member Since
    Jun 08, 2011
    Posts
    282
    Specs:
    MacBook Pro Retina 2014, iPad 1, 2&3, iPhone 6, ATV3
    Ok, I put the 5ghz to ch 48. I'll let you know if it works.

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