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  1. #1
    XP-850  printer WiFi connection problems

    Member Since
    May 29, 2010
    Posts
    19
    XP-850 printer WiFi connection problems
    I have a Mac 10.6.8. I am trying to connect a new XP-850 printer to it by WiFi. The printer will copy ok and scan to a USB on its own, but will not print and scan from the Mac. The Mac states it cannot communicate with the scanner and when trying to scan, the scanner doesn't allow me to connect to the computer. WiFi set up on the printer tells me a connection has been established. Download navigator states there are no updates. Any advice please?

  2. #2
    XP-850  printer WiFi connection problems

    Member Since
    Sep 10, 2011
    Location
    Colne,UK
    Posts
    1,735
    Specs:
    iMac 27" Mid 2010, 3.2GHz Intel Core i3,12GB 1333 MHz DDR3, ATI Radeon HD5670 512MB, Yose 10.10.5
    Hi,
    I'm assuming that you've followed the automatic set up routine as described in the user manual but have you got 'Share this printer on the network' checked in System Preferences>Print & Scan ?
    iMac 27-inch Mid 2010 (wow....that old...eeeks!), WD My Book 1TB Firewire,WD My Passport Air 500GB, Magic Mouse,Magic Trackpad,
    iPhone 5C, iPod Nano 4GB 3rd Gen, ATV2.
    MOTM October 2012. These days normally happy with an occasional grumble.

  3. #3
    XP-850  printer WiFi connection problems
    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,759
    Specs:
    27" iMac i7 (2011) 10.10, iPhone6, iPad Air 2, AppleTV2
    Not all printers all you to scan over wifi. So the first step is to determine if this one can.

    If all functions work over USB it suggests the driver and software is working OK.

    Can you print?
    External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

    Please use the reputation system if you think you've been helped - top right of this post

  4. #4
    XP-850  printer WiFi connection problems

    Member Since
    May 29, 2010
    Posts
    19
    Thanks Guys,
    I had opened printer and Fax but couldn't add my printer. Contacted 'Epson Help' by email. See copy
    Everything sorted thanks to Joseph:
    In response to your query, I would advise you to remove the printer from the printers list and then re-add it. To remove the printer, go to the Apple Icon and click ‘System Preferences’. Click ‘Print and Fax’. Highlight the printer in the printer list and click the [ - ] delete button. Ensure the printer is connected and turned on and click the [ + ] add button select the printer and click Add at the bottom of the window; when the list populates select the e.g. ‘EPSON123456’ entry to highlight it. Make sure that it has either 'Bonjour', 'EPSON AppleTalk', or 'EPSON TCP/IP' in the 'Kind' column and make sure that the correct Epson printer name appears under Print Using. Then click Add.

  5. #5
    XP-850  printer WiFi connection problems

    Member Since
    Sep 10, 2011
    Location
    Colne,UK
    Posts
    1,735
    Specs:
    iMac 27" Mid 2010, 3.2GHz Intel Core i3,12GB 1333 MHz DDR3, ATI Radeon HD5670 512MB, Yose 10.10.5
    Glad you got it resolved
    iMac 27-inch Mid 2010 (wow....that old...eeeks!), WD My Book 1TB Firewire,WD My Passport Air 500GB, Magic Mouse,Magic Trackpad,
    iPhone 5C, iPod Nano 4GB 3rd Gen, ATV2.
    MOTM October 2012. These days normally happy with an occasional grumble.

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