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  1. #1
    Repaired External HD.. can I restore it and use it safely?

    Member Since
    Dec 07, 2012
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    2
    Question Repaired External HD.. can I restore it and use it safely?
    Hello,

    Recently my 1TB Western Digital My Passport external hard drive wouldn't show up in Finder. I opened up disk utility and ran a repair on it. Here's the image I recieved:



    I was able to get all my files off of the external hard drive safely and intact. However, my question is: If I restore it and clear everything off the external HD will I be able to safely use it without an issue? Or am I going to need to do something else before I can safely use it again.

    If anyone knows anything to help please let me know!
    Thanks!

  2. #2
    Repaired External HD.. can I restore it and use it safely?
    mrplow's Avatar
    Member Since
    Oct 01, 2007
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    Welcome to the forums.

    It's impossible to say what caused the errors you saw (unless you know it's been dropped etc).

    You can format the disk and use it. However, I wouldn't personally put anything of value or anything you don't have backed up elsewhere on it. Without knowing the cause of the error it's impossible to say it won't happen again
    External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

    Please use the reputation system if you think you've been helped - top right of this post

  3. #3
    Repaired External HD.. can I restore it and use it safely?
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
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    ^^^ What he said - I toss most of mine when I get a problem - they're too cheap nowadays to take a chance.

    Since you've recovered your data, try re-partitioning/format the drive and run Repair on it again.
    If you use it, I'd watch it.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  4. #4
    Repaired External HD.. can I restore it and use it safely?
    chscag's Avatar
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    I agree with my colleagues. To be honest, I would probably toss that drive and just replace it with a new one. However, keep in mind that WD warrants their drives (I believe for 3 years) so you may be entitled to an RMA and replacement drive. Don't throw it away without contacting them first.

  5. #5
    Repaired External HD.. can I restore it and use it safely?
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,209
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    And WD is quite good at replacing drives during warranty. With a CC number, I've had my replacement drives arrive in 1-2 days from initial email to them.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  6. #6
    Repaired External HD.. can I restore it and use it safely?

    Member Since
    Dec 07, 2012
    Posts
    2
    Thanks so much everyone! I've only had it for a little bit over a year so I'll contact WD and see what they tell me.

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