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  1. #1

    Member Since
    Feb 11, 2012
    External Hard Drive not mounting bc SMART not supported?
    So I created this external hard drive to hold everything on my 2009 MacBook Pro.


    Best Buy fulfilled their "No Lemon Policy" with me since they messed my laptop up so many times... (yeah I know- first mistake was buying it from them- not apple) and gave me the newest 2011 MacBook Pro with the i7 processor.

    Well, I was trying to use Migration Assistant (again, because I have had to re-build my laptop 3 times because they keep not fixing the issues & it has worked all 3 times) and my hard drive is not showing up.

    I tried to get it to mount but it won't because the "S.M.A.R.T. Status" is not supported...

    WHAT DOES THIS MEAN? AND HOW DO I FIX IT?!?!?!!?!?!?!?!!?!

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  2. #2

    pigoo3's Avatar
    Member Since
    May 20, 2008
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Threads need to TRIPLE post! Thanks
    - Too many "beachballs", read this: Beachballs
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  3. #3

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Keller, Texas
    Late 2013 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, High Sierra
    S.M.A.R.T. status is not supported on external hard drives. What kind of drive is it and does it show up in Disk Utility?

  4. #4

    Dysfunction's Avatar
    Member Since
    Mar 17, 2008
    Tucson, AZ
    Way... way too many specs to list.
    Quote Originally Posted by chscag View Post
    S.M.A.R.T. status is not supported on external hard drives.
    Yep, the protocols involved are not fully implemented on externals. So, it's not failing to mount because of this.. S.M.A.R.T is working as designed.

    we certainly need more information.

    What type of drive?
    What type of formatting?
    What type of connection?
    Please open console and post any errors logged when you try and mount the drive.
    This machine kills fascists
    Got # ? phear the command line!

  5. #5

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Lake Mary, Florida
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Looks like a Samsung. No surprise that it isn't mounting. Samsung drives are horrible.

    I'd see if you could return that to Best Buy as well.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

  6. #6

    Member Since
    Feb 09, 2012
    Macbook 2GHz intel core 2 duo 1GB RAM OS X 10.6.8
    is there anything on the hard drive or is it brand new and empty?

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