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  1. #1
    infrared remote not working with this user account
    northrnchimp's Avatar
    Member Since
    Jun 13, 2010
    Location
    England
    Posts
    217
    Specs:
    rMBP 13 2.5GHz 121GB SSD
    infrared remote not working with this user account
    2010 MBP13 with 10.6.8, I've got a white plastic IR remote which won't work at all on my user account, but works fine on a different account on the same machine. I've checked the security prefs pane, and 'disable remote...' is not checked. I've paired the remote on the other account, and tried the same on this one (holding the menu button and 'next' button together for 5s as per Apple instructions), but still no luck. Is there a p-list that I might need to delete? or anyone with any other ideas to get it working on this account?

  2. #2
    infrared remote not working with this user account
    Slydude's Avatar
    Member Since
    Nov 15, 2009
    Location
    North Louisiana, USA
    Posts
    8,528
    Specs:
    2.8 GHz MacBook Pro 10.10.2, 8 GB mem, iPhone 6+
    Note sure if this solves the problem but give this a try. Go into the account where the remote is not working and open the Security and Privacy preference pane. In the General tab see if the "Disable remote control infrared receiver" is checked. If so, uncheck it.
    Sylvester Roque Former Contributing Editor About This Particular Macintosh

    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

  3. #3
    infrared remote not working with this user account
    northrnchimp's Avatar
    Member Since
    Jun 13, 2010
    Location
    England
    Posts
    217
    Specs:
    rMBP 13 2.5GHz 121GB SSD
    Ok, solved it. It was BetterTouchTool, I just had to "enable the apple remote plugin" under BTT general settings.

  4. #4
    infrared remote not working with this user account
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,206
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    BTT probably just unchecked that box Slydude mentioned.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

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