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  1. #1
    MacBook 10.5.8, Western Digital HD, ThermalTake Blacx, "Disk Insertion" Error

    Member Since
    Aug 04, 2008
    Posts
    71
    MacBook 10.5.8, Western Digital HD, ThermalTake Blacx, "Disk Insertion" Error
    I have a Macbook and have used a Western Digital MyBook external to store a lot of my data. The harddrive recently broke, the USB connection on the external case broke. The harddrive seems to be completely fine, it's just the external piece attached to make the drive inside the external function. So, I purchased a ThermalTake Blacx to attach the harddrive to my MacBook. When I connect it, I get the Disk Insertion error stating that the drive cannot be read. This makes little sense, as the drive itself has been used by this same system for a year or more. What can I do to remedy this?

  2. #2
    MacBook 10.5.8, Western Digital HD, ThermalTake Blacx, "Disk Insertion" Error

    Member Since
    Dec 11, 2010
    Posts
    1,351
    You need to do some troubleshooting -
    Try another drive in the Blacx, and
    Try your drive in some other enclosure.

  3. #3
    MacBook 10.5.8, Western Digital HD, ThermalTake Blacx, "Disk Insertion" Error
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,271
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Remove the drive and use one of these to attach it to your MacBook.

  4. #4
    MacBook 10.5.8, Western Digital HD, ThermalTake Blacx, "Disk Insertion" Error

    Member Since
    Aug 04, 2008
    Posts
    71
    I don't have another SATA drive unless I remove the one from my old PC and try it. Considering that it was never formatted for Mac and this one was, I can only assume it's not going to be any more compatible.

    I JUST bought this ThermalTake. I don't want to buy more stuff, I want to find out why it won't work.

  5. #5
    MacBook 10.5.8, Western Digital HD, ThermalTake Blacx, "Disk Insertion" Error

    Member Since
    Dec 11, 2010
    Posts
    1,351
    Please don't be offended, but...
    If you don't want any advice, why ask the question here?
    Computers aren't magic - you need to do some troubleshooting to figure this out.

  6. #6
    MacBook 10.5.8, Western Digital HD, ThermalTake Blacx, "Disk Insertion" Error

    Member Since
    Aug 04, 2008
    Posts
    71
    Not rude at all, but the two suggestions are, "try another drive," which is illogical; the ThermalTake is the only difference now, so that is logically the only possible issue.

    However, this is what it's made to do, so I'd like to determine how to make it function. I don't want to buy something else that'll likely provide the same issues. I want to make this set-up, which by all good reason should work, work.

  7. #7
    MacBook 10.5.8, Western Digital HD, ThermalTake Blacx, "Disk Insertion" Error

    Member Since
    Aug 04, 2008
    Posts
    71
    I asked on the ThermalTake forums, but their forum seems to be very slow, and most questions there are only followed up by the OP adding more information.

  8. #8
    MacBook 10.5.8, Western Digital HD, ThermalTake Blacx, "Disk Insertion" Error

    Member Since
    Aug 04, 2008
    Posts
    71
    I removed an NTFS-formatted SATA with content on it from an old PC I have. It reads fine, so I guess it is the drive... but the drive shouldn't be damaged, the issue was just the little USB connector added onto the internal SATA to make it an external.

  9. #9
    MacBook 10.5.8, Western Digital HD, ThermalTake Blacx, "Disk Insertion" Error

    Member Since
    Aug 04, 2008
    Posts
    71
    I got the new replacement external harddrive from WD. I was curious, and worried about getting the content off the old drive, so I removed the new drive from the addon board and hardware (power, mini USB, etc) and used it on the OLD drive.

    The old drive works!

    So, I took the NEW drive, the replacement, brand new from WD, and attached it to the Thermaltake Blacx. SAME ERROR MESSAGE.

    It appears the Thermaltake doesn't like these WD drives, which makes it useless for me. Either way, I can't back up the content from the old drive to the new one.

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