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  1. #1
    iStore trouble with payment details

    Member Since
    Jul 26, 2010
    Posts
    2
    iStore trouble with payment details
    i recently bought a macbook pro and have had an iTouch for about 2 years. i decided to buy a griffin iTrip and in order to get it working you need the griffin iTrip application on your iTouch. because i have a new mac, my iTunes says i need to verify my account payment details before i can purchase any apps.. even though this app is free.

    the problem is that my iTunes/iStore is not accepting the payment details even though they are completely correct and havent changed since i started using my new mac.

    so consequently i can't use my new iTrip and cant download ANY apps because my payment details wont be accepted.

    i have also authorized my new mac in my iTunes from the ''store'' drop down menu already.

    can someone please tell me why my detials keep getting declined or what i can do to troubleshoot this problem. thanks

  2. #2
    iStore trouble with payment details
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,190
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Moved to correct forum. Does not belong in "Anything Goes".

    You probably need to contact Apple support for the iTunes store. Start here.

  3. #3
    iStore trouble with payment details
    Buzzard2010's Avatar
    Member Since
    Oct 22, 2010
    Location
    Bretforton, Worcestershire
    Posts
    2,571
    Specs:
    MacBook Pro 15" 2014, 2.2GHz i7, 16GB RAM, 250GB SSD, OSX 10.9.5 - iPhone 5s 16gb
    Try de-authorising the computer, then re-authorise it, sometimes there can be buggy problems and I don't think even apple knows what its all about lol

    If you have been helped, don't forget to use the Reputation system at the top right of their post.
    May 2011
    Nominated: March 2011 & April 2011

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