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  1. #1
    Modem Huawei E1820

    Member Since
    Sep 12, 2010
    Posts
    3
    Modem Huawei E1820
    Hi everybody

    I am a newby of mac and I am mostly satisfied with this computer. I had no troubles with it until I have bought a modem Huawei E1820 and installed the software "Stay connected" of my internet provider. The computer recognizes the modem and allows me to connect to internet, but sometimes the modem unplugs itself or the connection program frozes and i have to force the quit of the program. Sometimes i have also to restart to computer but during the shutdown the computer freezes and i have to force the shutdown with the button.

    Is there something that i can do? I guess the program "Stay connected" is not good, but is there an alternative?

    thanks in advance

  2. #2
    Modem Huawei E1820
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,212
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    What kind of connection do you have? A broadband (cable or DSL) should by default be connected at all times. Why do you need a program to stay connected?

  3. #3
    Modem Huawei E1820

    Member Since
    Sep 12, 2010
    Posts
    3
    no cable. This is a mobile connection. I do not know if the modem need a program to communicate with it or just to set all the connection parameters.

  4. #4
    Modem Huawei E1820

    Member Since
    Sep 12, 2010
    Posts
    3
    problem solved
    Hei
    I have found the solution of my troubles following the instructions of this site:

    The pain-free guide to using Huawei modems on Mac Simon Dingle

    it is still disconnecting from time to time, but the mac is much more stable than it was when the software stay connected was on

  5. #5
    Modem Huawei E1820
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,212
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    OK, thanks for posting back the solution.

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