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  1. #1
    Canon Cannot - Scan
    hughvane's Avatar
    Member Since
    May 18, 2008
    Location
    Banks Peninsula, New Zealand
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    3,296
    Specs:
    MacMini 2.4, 8 Gb, OS 10.10 and 10.6; MacBook 2.4, 4 Gb, OS 10.6.8
    Canon Cannot - Scan
    On behalf ..... a friend has set up a new Canon MP640, installed the software from the supplied CD, and the latest drivers from Canon. [OS 10.4.11 on a G5 PPC iMac. Connection is by USB cable. A different cable has been tried.]

    When trying to scan, the message (as per attachment) appears, with an error number that has Canon NZ Support stumped!

    I have suspicions, namely a networked but unconnected Macbook, but cannot do anything until physically at the friend's computer in a few days' time.

    Perhaps the wider Mac-Canon community knows of a solution to this issue, I've had no success searching for it in M-F.
    Attached Images Attached Images
    ABCDEFGHIJKLMNOPQRSTUVWXYZ
    Please post your Mac (or other) specs and MacOS version in your post, your profile or your signature. It helps us to help you better.

    I'm leaving now to go and find myself. If I should return before I get back, please ask me to wait.

  2. #2
    Canon Cannot - Scan
    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    20,066
    Specs:
    iMac i5 2.7GHz, 16GB memory, OS 10.10.5
    Not unusual mate. Reason I am going to an Epson. Try the suggested download:-

    Canon PIXMA MP640 on Snow Leopard - not showing up

  3. #3
    Canon Cannot - Scan
    hughvane's Avatar
    Member Since
    May 18, 2008
    Location
    Banks Peninsula, New Zealand
    Posts
    3,296
    Specs:
    MacMini 2.4, 8 Gb, OS 10.10 and 10.6; MacBook 2.4, 4 Gb, OS 10.6.8
    Quote Originally Posted by harryb2448 View Post
    Not unusual mate. Reason I am going to an Epson. Try the suggested download:-

    Canon PIXMA MP640 on Snow Leopard - not showing up
    Thanks Harry, but that's for 10.6, friend has 10.4, and USB cable-attached. Read the attached text doc to see if it helps your situation. Adjust OS version number and printer model as required.

    Cheers ...... hugh
    Attached Files Attached Files
    ABCDEFGHIJKLMNOPQRSTUVWXYZ
    Please post your Mac (or other) specs and MacOS version in your post, your profile or your signature. It helps us to help you better.

    I'm leaving now to go and find myself. If I should return before I get back, please ask me to wait.

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