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  1. #1
    External Hard Drive Problem
    thisdj's Avatar
    Member Since
    Jul 03, 2008
    Location
    Appleton, WI
    Posts
    3
    Specs:
    main : Dual 2.7 GHz PowerPC G5
    External Hard Drive Problem
    I had a USB external hard drive connected to my intel iMac. The mac went to sleep while the hard drive was plugged in ( so the drive was not ejected ). I now cannot mount the drive or see it in the disk utility on any mac. The drive was formatted FAT 32 so I could switch back and forth between macs and PC's. The drive is not recognized by any other macs or PC's. What can I do ? Please help.

  2. #2
    External Hard Drive Problem
    louishen's Avatar
    Member Since
    Oct 22, 2007
    Location
    London
    Posts
    8,968
    Specs:
    Mac Mini Core i7 2012 | White 2009 MacBook 2 Ghz | 733 Mhz G4 Quicksilver
    is it making a spinning sound when you switch it on?

  3. #3
    External Hard Drive Problem
    thisdj's Avatar
    Member Since
    Jul 03, 2008
    Location
    Appleton, WI
    Posts
    3
    Specs:
    main : Dual 2.7 GHz PowerPC G5
    Wow, thanks for the quick reply. Yes, the drive powers on and spins fine.

  4. #4
    External Hard Drive Problem

    Member Since
    Mar 26, 2009
    Location
    Dublin, CA
    Posts
    1
    Specs:
    Mac mini
    I have the same problem. It worked for a while but now won't mount.

    Can anyone please help me recover 10 years worth of digital pics on this external drive? I tried plugging it back to my PC where I used it for quite a while too but now says that it need to be reformatted.

  5. #5
    External Hard Drive Problem
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,247
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Quote Originally Posted by cmcastillo View Post
    I have the same problem. It worked for a while but now won't mount.

    Can anyone please help me recover 10 years worth of digital pics on this external drive? I tried plugging it back to my PC where I used it for quite a while too but now says that it need to be reformatted.
    Sounds like the drive has quit. If it's formatted to FAT-32 you might try using one of the many free data recovery programs that are available for Windows. There are several for the Mac but they are expensive.

    Here's a link for Windows software: Link

    Note, however, if the drive will not mount (can't be seen by the PC) then no data recovery software is going to work. You'll need something that can access the drive on a low level and perhaps extract the data.

    You might try: Gibson Research "Spinrite" Link

    The only other alternative is a professional data recovery service which is very expensive to use.

    Regards.

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