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  1. #1
    Help - cannot print after upgrade to 10.5 (usb hp laserjet 1012)
    giulio's Avatar
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    Unhappy Help - cannot print after upgrade to 10.5 (usb hp laserjet 1012)
    After upgrading to leopard I can no longer print to my HP LaserJet 1012.

    Yes, it's plugged in. And it's turned on.

    I can add it to my printer list and all seems fine. But when I print it does not work.

    When it's time to print, the error log states...
    E [12/Nov/2007:10:10:59 -0500] [Job 173] fatal: Opening Printer Connection Failed: Unable to open the printer connection. Please check your printer connections and check for printer errors.
    E [12/Nov/2007:10:11:00 -0500] PID 3806 (/System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr) stopped with status 203!
    I [12/Nov/2007:10:11:00 -0500] Hint: Try setting the LogLevel to "debug" to find out more.
    E [12/Nov/2007:10:11:00 -0500] [Job 173] Job stopped due to filter errors.
    And these are the erros when I add the printer to the list:
    E [12/Nov/2007:10:22:19 -0500] CUPS-Add-Modify-Printer: Unauthorized
    I [12/Nov/2007:10:22:19 -0500] Setting HP_LaserJet_1012 device-uri to "file:///dev/null" (was "file:/dev/null".)
    I [12/Nov/2007:10:22:19 -0500] Setting HP_LaserJet_1012 printer-is-accepting-jobs to 1 (was 0.)
    I [12/Nov/2007:10:22:19 -0500] Setting HP_LaserJet_1012 printer-state to 3 (was 5.)
    I [12/Nov/2007:10:22:19 -0500] Saving printers.conf...
    I [12/Nov/2007:10:22:19 -0500] New printer "HP_LaserJet_1012" added by "root".
    I [12/Nov/2007:10:22:19 -0500] Setting HP_LaserJet_1012 printer-is-shared to 1 (was 1.)
    I [12/Nov/2007:10:22:19 -0500] Saving printers.conf...
    I [12/Nov/2007:10:22:19 -0500] Printer "HP_LaserJet_1012" modified by "root".
    E [12/Nov/2007:10:22:25 -0500] PID 3987 (/usr/libexec/cups/daemon/cups-deviced) crashed on signal 9!
    I [12/Nov/2007:10:22:25 -0500] Hint: Try setting the LogLevel to "debug" to find out more.
    Kinda odd... It shows up in the list instantly when I add the printer.
    Help - cannot print after upgrade to 10.5 (usb hp laserjet 1012)-picture-1-png


    HP's utility does not see it at all though...
    Help - cannot print after upgrade to 10.5 (usb hp laserjet 1012)-picture-2-png


    HP's site is no help. Their latest driver was from 2005.

    Any ideas??

    Thanks in advance,
    Jules
    Attached Images Attached Images

  2. #2
    Help - cannot print after upgrade to 10.5 (usb hp laserjet 1012)
    giulio's Avatar
    Member Since
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    HP's "Ready for Leopard" campaign pdf states:


    Support
    Ready for Leopard – drivers for HP peripherals built into Mac OS 10.5

    Driver updates

    HP drivers will be available via Apple Software updates. Please note that the Apple software update process for HP drivers only applies to USB connected printers.
    http://h41140.www4.hp.com/mac_connec...ch_special.pdf
    There were no Apple Software Updates for it.

    This stinks... I hope I am not stuck with a $100 desk decoration.
    Maybe I'll be able to figure this out and post a solution for others!

  3. #3
    Help - cannot print after upgrade to 10.5 (usb hp laserjet 1012)
    dtravis7's Avatar
    Member Since
    Jan 04, 2005
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    Modesto, Ca.
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    Specs:
    iMac late 2007 10.11.b4, iMac 2008 10.10.5, Macbook2007 10.7.5, Mac Mini 10.7.5, iPhone 3GS Note 8!!
    Do you have to use that HP Print Utility for the 1012 to work?

  4. #4
    Help - cannot print after upgrade to 10.5 (usb hp laserjet 1012)
    giulio's Avatar
    Member Since
    Mar 19, 2007
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    Specs:
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    I've never used the HP printer utility before. But since the hp driver does the work, and the hp utility does not see a printer... me thinks this situation not so good.

  5. #5
    Help - cannot print after upgrade to 10.5 (usb hp laserjet 1012)
    giulio's Avatar
    Member Since
    Mar 19, 2007
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    Specs:
    iMac 5.1 | iMac 7.1 | iPod Touch | iPod Nano
    Thumbs up I got it working...
    Fixed It!!

    1) Reset the printing system - right click on the printer to do it. Help - cannot print after upgrade to 10.5 (usb hp laserjet 1012)-picture-2-png

    2) Click the + to add a new printer. In this window select your printer in the top. Then Print Using: 'Select a driver to use...". Enter "hp gimp" to filter the list of drivers. Select the closest match. I went with "HP DeskJet 1100C"
    Help - cannot print after upgrade to 10.5 (usb hp laserjet 1012)-picture-3-png

    Now... I'm not in the office of that mac and printer. So I don't actually know 100% if it worked. But the log said it did:
    I [12/Nov/2007:13:56:21 -0500] [Job 2] Adding start banner page "none".
    I [12/Nov/2007:13:56:21 -0500] [Job 2] Adding job file of type application/pdf.
    I [12/Nov/2007:13:56:21 -0500] [Job 2] Adding end banner page "none".
    I [12/Nov/2007:13:56:21 -0500] [Job 2] Queued on "HP_LaserJet_1012" by "Jules".
    I [12/Nov/2007:13:56:21 -0500] [Job 2] Started filter /usr/libexec/cups/filter/cgpdftoraster (PID 4841)
    I [12/Nov/2007:13:56:21 -0500] [Job 2] Started filter /usr/libexec/cups/filter/rastertogimpprint.5.0 (PID 4842)
    I [12/Nov/2007:13:56:21 -0500] [Job 2] Started backend /usr/libexec/cups/backend/usb (PID 4843)
    I [12/Nov/2007:13:56:25 -0500] [Job 2] Completed successfully.
    And that is good enough for me until i get home.
    Attached Images Attached Images

  6. #6
    Help - cannot print after upgrade to 10.5 (usb hp laserjet 1012)

    Member Since
    Jun 11, 2009
    Posts
    1
    wow
    thanks,I fixed my 11880

  7. #7
    Help - cannot print after upgrade to 10.5 (usb hp laserjet 1012)

    Member Since
    Mar 02, 2012
    Posts
    1
    Smile
    Thank you, thank you. This is my first time of writing on anything like this but I had to say thanks. After I updated my Mac to OSX Snow Leopard my HPdeskjet would not print and I spent days trying to figure it out.

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