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  1. #1
    Problems with size/dimensions of images.

    Member Since
    Mar 14, 2010
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    13
    Problems with size/dimensions of images.
    Hi guys, hope you can help. I have a problem and it's driving me insane.

    So I'm on Adobe Photoshop. I'm creating a web banner and the dimensions are 500 x 500 pixels. Right? See below...




    I save this banner as a JPG or PNG, click on the saved file and open it with PREVIEW, but for some reason it's doubled in size! See below....




    I'm clicking on the 'info' and the dimensions still read 500 x 500, but in reality it has now doubled in size on my screen and is fuzzy and pixelated as a result. Rendering my web banner USELESS. Because when I try to upload it online onto Wordpress..etc, it's uploaded as this stretched and pixelated fuzzy image.

    I don't know why the hell it's doing this. It's happening on both illustrator and photoshop. Does anyone know what's going on?

    I'm using the Mavericks OSX on a new retina powerbook. This never used to happen on the previous one.

    Many thanks in advance for your time.

  2. #2
    Problems with size/dimensions of images.

    Member Since
    Mar 14, 2010
    Posts
    13
    Just tried using "iDraw" to make a banner and the same thing is happening with that program too. So it looks like this isn't a problem with adobe illustrator/photoshop :-/

  3. #3
    Problems with size/dimensions of images.
    chscag's Avatar
    Member Since
    Jan 23, 2008
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    First... you don't have a retina "Powerbook" since there is no such beast. You have a retina MacBook Pro.

    Check the resolution you're using in System Preferences, Displays, and make sure "Scaled" is not checked or selected. Other than that, I'm not sure what's happening.

  4. #4
    Problems with size/dimensions of images.

    Member Since
    Mar 14, 2010
    Posts
    13
    No it doesn't seem to be an issue with the display settings. It's not Scaled. It's always been on "Best for display"


  5. #5
    Problems with size/dimensions of images.
    chas_m's Avatar
    Member Since
    Jan 22, 2010
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    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    What happens when you choose "Actual Size" under "view" in Preview?

  6. #6
    Problems with size/dimensions of images.

    Member Since
    Mar 14, 2010
    Posts
    13
    Quote Originally Posted by chas_m View Post
    What happens when you choose "Actual Size" under "view" in Preview?
    When I do that, it's zooming into the image and making it 200%. I mean it's not saying "200%", but it's pretty obvious from the size increase and pixelation.

    I dunno what to do, this is so ridiculous

  7. #7
    Problems with size/dimensions of images.
    MacInWin's Avatar
    Member Since
    Jul 07, 2008
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    Winchester, VA
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    Specs:
    2011 MBP, 2008 iMac, iPhone 5S, iPad mini, 13" MBP and MacMini
    I'm no PS wizard, but in your first image you posted it shows 500 x 500 pixels, but then right below it 100 pixels per inch. If you want a one-inch square shouldn't that be 500 pixels/inch? Or 200 pixels/inch if it's truly doubling? Or does that not come into play?

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