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  1. #1
    Mavericks Mail and SMTP

    Member Since
    Jul 03, 2010
    Posts
    6
    Mavericks Mail and SMTP
    Mavericks mail worked for two days and has now decided not to work
    (iMac Mavericks).

    I get the message "Mail wants to sign in using key "Apple ID Authentication 3013 -10-29 14:13:06 GMT-07:00" in your keychain. Do you want to allow access to this item?
    Given the choices Always Allow - Deny - Allow. (I have tried Allow and Deny but I dare not Always Allow...who knows what delvilish things might happen)

    Under mail>preferences>accounts>account information TLS Certificate is "none" .

    I have tried removing the Mail app and replacing it with my backup but apparently Mavericks will not allow me to remove the Mail app

    "Mail" can't be modified or deleted because it is required by OSX

    I do not use cloud.
    Any ideas on either removing the Mail app and replacing with the back up, removing the need for Certification, or any other thing that will restore my email to sanity

    Should I start again with a new account?

  2. #2
    Mavericks Mail and SMTP
    osxx's Avatar
    Member Since
    Jan 19, 2008
    Location
    houston texas
    Posts
    4,695
    Specs:
    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    Try deleleting the account then re-add.

  3. #3
    Mavericks Mail and SMTP
    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
    Posts
    19,397
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    Quote Originally Posted by macforum View Post
    Any ideas on either removing the Mail app and replacing with the back up, removing the need for Certification, or any other thing that will restore my email to sanity
    Replacing the app won't solve this problem since it's a configuration issue.

    What email provider are you using?
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  4. #4
    Mavericks Mail and SMTP

    Member Since
    Jul 03, 2010
    Posts
    6
    Mavericks Mail and SMTP
    Solved

    Thank you both for replying.

    The problem has been solved by erasing all mail accounts and starting again with my ISP

    We tried erasing the account that was the primary offender but that did not work. Once we had eliminated all accounts we got things working.

    Very disconcerting.

    Thank you again

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