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  1. #1
    Best Cleaner For A MacBookPro?
    billwill's Avatar
    Member Since
    Feb 15, 2008
    Location
    Winston-Salem, NC
    Posts
    403
    Specs:
    8 GB 13" MacBook Pro, 64GB WiFi/4G iPad, 32GB iPhone 5
    Best Cleaner For A MacBookPro?
    I've had the "Spinning Beachball" on my 3 year-old MacBookPro practically since I bought it new. I took it to an Apple Genius who ran all kinds of diagnostics in the store while I watched, then said my hard drive connector was bad and replace it while I waited. It continued to have the Spinning Beachball now and then, even when I was running only ONE program or app.

    I took it back to the Apple Store and was told then that it needed to be sent to their Service Center in Tennessee, so I left it with them on a Saturday. Four days later they called to say it was back. They said my 250GB hard drive was bad, so they replaced it with a 500GB drive at no charge (AppleCare was in effect then).

    I STILL get the Spinning Beachball. I have Sophos and MacScan which I update and run daily and find nothing, and I've run Onyx and Disk Utilities many, many times to no avail.

    What in the world can be causing this? It's maddening. I'm not a hard user... the most I do with my MacBookPro is email and WORD documents running the MAC version of WORD 2011.

    I will GREATLY appreciate any help you may offer me. My AppleCare has expired and I'm on a fixed income. I just can't afford any expensive service now. Thank you very much in advance for your expertise and help.
    "Laughter is an instant vacation"
    - Milton Berle

  2. #2
    Best Cleaner For A MacBookPro?
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    31,466
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.7.5
    Quote Originally Posted by billwill View Post
    I've had the "Spinning Beachball" on my 3 year-old MacBookPro practically since I bought it new.

    I STILL get the Spinning Beachball.

    What in the world can be causing this?
    How often do you reboot your computer?

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  3. #3
    Best Cleaner For A MacBookPro?
    billwill's Avatar
    Member Since
    Feb 15, 2008
    Location
    Winston-Salem, NC
    Posts
    403
    Specs:
    8 GB 13" MacBook Pro, 64GB WiFi/4G iPad, 32GB iPhone 5
    Spinning Beachball
    I reboot every other day.
    "Laughter is an instant vacation"
    - Milton Berle

  4. #4
    Best Cleaner For A MacBookPro?
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    31,466
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.7.5
    Try this:

    - Open up Activity Monitor (Utilities Folder).
    - Click on the "System Memory" tab at the bottom of the window.

    What are the values for "Page outs" and "Swap used"?

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  5. #5
    Best Cleaner For A MacBookPro?
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,209
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    I have Sophos and MacScan which I update and run daily and find nothing, and I've run Onyx and Disk Utilities many, many times to no avail.
    Both of those programs run in the background and can be using valuable CPU cycles which in combination of not enough memory can cause the spinning beach ball. Do you really need Sophos and MacScan? Since there are no viruses in the wild that can infect your Mac, I would uninstall both and see if that improves things.

  6. #6
    Best Cleaner For A MacBookPro?
    billwill's Avatar
    Member Since
    Feb 15, 2008
    Location
    Winston-Salem, NC
    Posts
    403
    Specs:
    8 GB 13" MacBook Pro, 64GB WiFi/4G iPad, 32GB iPhone 5
    PageOuts / SwapUsed
    PageOuts: 0

    SwapUsed: 0
    "Laughter is an instant vacation"
    - Milton Berle

  7. #7
    Best Cleaner For A MacBookPro?
    billwill's Avatar
    Member Since
    Feb 15, 2008
    Location
    Winston-Salem, NC
    Posts
    403
    Specs:
    8 GB 13" MacBook Pro, 64GB WiFi/4G iPad, 32GB iPhone 5
    Quote Originally Posted by chscag View Post
    Both of those programs run in the background and can be using valuable CPU cycles which in combination of not enough memory can cause the spinning beach ball. Do you really need Sophos and MacScan? Since there are no viruses in the wild that can infect your Mac, I would uninstall both and see if that improves things.
    I have 8 GB of memory and I'm running 10.8.4.
    "Laughter is an instant vacation"
    - Milton Berle

  8. #8
    Best Cleaner For A MacBookPro?
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    31,466
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.7.5
    Quote Originally Posted by billwill View Post
    PageOuts: 0

    SwapUsed: 0
    Ok....that looks good.

    How full is your hard drive (gigs used & gigs total)?

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  9. #9
    Best Cleaner For A MacBookPro?
    billwill's Avatar
    Member Since
    Feb 15, 2008
    Location
    Winston-Salem, NC
    Posts
    403
    Specs:
    8 GB 13" MacBook Pro, 64GB WiFi/4G iPad, 32GB iPhone 5
    425.5 GB Available

    73.75 GB Used
    "Laughter is an instant vacation"
    - Milton Berle

  10. #10
    Best Cleaner For A MacBookPro?
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    31,466
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.7.5
    Quote Originally Posted by billwill View Post
    425.5 GB Available

    73.75 GB Used
    Ok...thanks again. That looks good as well.

    Another thing to check out:

    - Reboot the computer (when the computer has completely rebooted...do not open any applications).
    - Open Activity Monitor.
    - Click on the "CPU" tab at the bottom of the window.

    At the bottom left of the window...what is the "% Idle" value?

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  11. #11
    Best Cleaner For A MacBookPro?
    billwill's Avatar
    Member Since
    Feb 15, 2008
    Location
    Winston-Salem, NC
    Posts
    403
    Specs:
    8 GB 13" MacBook Pro, 64GB WiFi/4G iPad, 32GB iPhone 5
    % Idle = 97.99 (started at 71.95 and up to 97.99 after a minute or so) Is that bad?
    "Laughter is an instant vacation"
    - Milton Berle

  12. #12
    Best Cleaner For A MacBookPro?
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    31,466
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.7.5
    Quote Originally Posted by billwill View Post
    % Idle = 97.99 (started at 71.95 and up to 97.99 after a minute or so) Is that bad?
    The % Idle and % User values will fluctuate. I would say once the computer has fully booted & no apps open...the values should not fluctuate more than a few percent.

    But...in case you didn't know...some applications can "auto-launch" when starting up the computer (rebooting). Many times this includes the two anti-virus programs you have installed (Sophos and MacScan)...so when your % Idle dropped to 71%...this could be because one or both of these apps were doing something.

    Ok...so one last thing to check:

    - With the computer freshing rebooted (and no apps lauched by the user).
    - Open Activity Monitor
    - Click on the "CPU" tab at the bottom.
    - At the top of the Activity Monitor window (and slighly to the right)...there's a drop down menu...make sure "All Process's" is selected.
    - Look thru the list (scroll down as necessary)...and see if there's anything that's taking up a lot of CPU resources.

    With the computer freshly rebooted & no apps. lauched by the user...there shouldn't be any LARGE "drains" on the cpu resources.

    For what it's worth...when I reboot my computers (and no apps launched)...my % Idle is usually 95-98%. I have no anti-virus programs running.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  13. #13
    Best Cleaner For A MacBookPro?
    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    20,025
    Specs:
    iMac i5 2.7GHz, 16GB memory, OS 10.10.5
    Remove the antivirus software using the Uninstaller. No Mac OS X viruses and safe 'net practices will see you just fine.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  14. #14
    Best Cleaner For A MacBookPro?
    billwill's Avatar
    Member Since
    Feb 15, 2008
    Location
    Winston-Salem, NC
    Posts
    403
    Specs:
    8 GB 13" MacBook Pro, 64GB WiFi/4G iPad, 32GB iPhone 5
    Am I looking for %CPU, Threads or Real Mem values?
    "Laughter is an instant vacation"
    - Milton Berle

  15. #15
    Best Cleaner For A MacBookPro?
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    31,466
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.7.5
    Quote Originally Posted by billwill View Post
    Am I looking for %CPU, Threads or Real Mem values?
    % CPU.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

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