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  1. #1
    Mail messages that keep coming back

    Member Since
    Jan 20, 2009
    Posts
    25
    Mail messages that keep coming back
    I was using a public wi-fi last week and checked my mail. Ever since then, I have 5 messages in my inbox, and it doesn't matter how many times I delete them, they come back! They don't come back when my computer checks mail, they are somehow embedded in my system, because they come back when I'm reading my mail, or doing something else. They have no subject line (although they did initially) and most of them have no content (2 of them do, and are recognizably messages I received last week). I have gone into webmail and deleted them there, but that makes no difference, because they are not coming in when my computer checks for mail. Any ideas how to get rid of these recurring zombie messages???

  2. #2
    Mail messages that keep coming back
    TattooedMac's Avatar
    Member Since
    May 19, 2009
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    Waiting for a mate . . .
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    Make sure you have quit mail completely, but before hand Delete them yet again.

    Then go into Finder then in the Menubar click on Go and hold the Option key down which will show you the hidden Library Folder. Click on that then Mail>V2>Mail Data and look for the Accounts.plist Drag it to the Trash DO NOT EMPTY THE TRASH
    In the same Folder look for SyncedFilesInfo.plist and drag that to Trash DO NOT EMPTY THE TRASH

    Now open Disk Utility via Applications>Utilities Folder and click on Macintosh HD in the Left column. Click the First Aid tab, then Repair Permissions down the bottom. Once thats all done, log out, then back in. (Don't worry about all the errors in the log window of Disk Utility. Its just doing its thing)

    Once you have logged back in, open Mail and see if they are still there.

    Now if they are gone then all good, but if its the same go into the trash and Control+Click or Right click on the .plist's you put in there and in the Contextual Menu Put Back and then if it ask's Replace them.

    Then come back and we can look at something else

    HTH
    Dont forget to use the Reputation System if someone has helped you out !!!
    Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
    MoTM ☆☆☆

  3. #3
    Mail messages that keep coming back

    Member Since
    Jan 20, 2009
    Posts
    25
    Can't find hidden Library folder
    Thanks, HTH. I tried clicking on Go while holding down Alt (which I guess is the equivalent of Option), and tried holding the key down after clicking on Go, but can't find a Library folder. Any other way to access it? Thanks!

  4. #4
    Mail messages that keep coming back
    IWT's Avatar
    Member Since
    Jan 23, 2009
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    Born in Scotland, Worked in Scotland then England, Now live in Wales
    Posts
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    Specs:
    2010 27" iMac 16GB RAM, SSD & 1TB IHD (Mavericks) + 2013 27" iMac Fusion SSD & 3TB IHD, 32GB (Maver
    TattooedMac is a seasoned expert on these things and you should follow his advice.

    One thing which is dead easy to do and might just sort the problem before you go down that line:

    Open Mail. Highlight your Inbox. Now go to the menu bar; click on Mailbox and from the drop down list, select "Rebuild".

    This manoeuvre has worked for me in the past when items refused to delete from a mailbox.

    It may not do the trick, but is harmless and easy to do.

    Ian

  5. #5
    Mail messages that keep coming back
    TattooedMac's Avatar
    Member Since
    May 19, 2009
    Location
    Waiting for a mate . . .
    Posts
    8,379
    Specs:
    21" iMac 2.9Ghz 16GB RAM & 13"MBP 2.9Ghz i7 8GB RAM 10.10.3, iPhone5 & iPad Air 2 iOS 8.3, ATV3
    Quote Originally Posted by clivechafer View Post
    Thanks, HTH. I tried clicking on Go while holding down Alt (which I guess is the equivalent of Option), and tried holding the key down after clicking on Go, but can't find a Library folder. Any other way to access it? Thanks!
    Ahh i suppose i should of asked what Mac and OS you are running.

    Try this to get to that folder do the Shift+Command+G Keyboard shortcut (Which is goto Folder) and it brings up a drop down, then put ~/Library/ into it and it will take you to Your Home Folder Library where is where we want to go to.

    But do try IWT advice as well
    Dont forget to use the Reputation System if someone has helped you out !!!
    Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
    MoTM ☆☆☆

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