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  1. #1
    Bluetooth Keyboard Problem

    Member Since
    May 07, 2013
    Posts
    3
    Bluetooth Keyboard Problem
    Hi guys,

    I can't get my bluetooth keyboard to type. The keyboard is connected and ON and the batteries have full power.

    To add to this pleasure, I rebooted my computer, it is now asking for me to type in my password, of course this is not possible without the keyboard functioning correctly.

    Any advice would be very welcomed!

    Thanks so much!

    Jane

  2. #2
    Bluetooth Keyboard Problem
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,292
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Did you check the BT status of your machine? You didn't tell us which Mac you have or its version of OS X but in order to check... Open Applications, Utilities, System Information.app, Bluetooth. See what the status is and what has been paired. Let us know. Also, if you have other BT devices (Mouse, etc.) are they working OK?

    In the meantime, you might try resetting the PRAM and also the SMC.

  3. #3
    Bluetooth Keyboard Problem

    Member Since
    May 07, 2013
    Posts
    3
    Thank you I'll check and let you know! Unfortunately I can't get past the log in area as it's requesting a password which of course I'll need my keyboard to input.. Any clues?

    Thanks again! Jane

  4. #4
    Bluetooth Keyboard Problem
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,292
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Any wired USB keyboard will work, even an older one from a Windows machine. I always keep a wired keyboard on hand for just this type of emergency. Let us know.

  5. #5
    Bluetooth Keyboard Problem

    Member Since
    May 07, 2013
    Posts
    3
    Will do that tomorrow and let you know!! Thank you SO much! Jane

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