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  1. #1
    Cannot launch Finder/applications

    Member Since
    Aug 10, 2012
    Location
    England
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    88
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    MacBook Air/Yosemite (I regret to say) -- Google Chrome
    Cannot launch Finder/applications
    My wife's excellent MacBook (Snow Leopard) has developed a maddening obstruction. When it is booted, it takes you to the desk-top, though rather slowly. Then, either the spinning ball appears straight away, and no further progress can be made; or, there is no spinning ball, but neither clicking nor double-clicking will launch Finder of any of the applications.

    As it happens, this time it took me to the desk-top with no spinning ball, but with Stickies open. As soon as I clicked Stickies on the menu-bar, the spinning ball returned.

    Can any kind person help ?

  2. #2
    Cannot launch Finder/applications
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
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    45,177
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Boot her MacBook with the original Snow Leopard DVD, accept the language and license, but do not proceed with the installation. Instead click on the top menu "Utilities" and then on "Disk Utility". Highlight the hard drive on the left side and then select - run Verify and Repair on the right side. Let us know the result.

    What the above does is check the hard drive. The symptoms you describe could be because of a failing hard drive.

  3. #3
    Cannot launch Finder/applications

    Member Since
    Aug 10, 2012
    Location
    England
    Posts
    88
    Specs:
    MacBook Air/Yosemite (I regret to say) -- Google Chrome
    Cannot launch Finder/applications
    I have somehow managed to get into Disk Utilities, and am running a Repair now. I shall report back, and meanwhile thank you for so promptly coming to the rescue.

  4. #4
    Cannot launch Finder/applications

    Member Since
    Aug 10, 2012
    Location
    England
    Posts
    88
    Specs:
    MacBook Air/Yosemite (I regret to say) -- Google Chrome
    Quote Originally Posted by chscag View Post
    The symptoms you describe could be because of a failing hard drive.
    Yes, Verify Disk has reported that the disc is corrupt, and that I need to do precisely what you have recommended. Many thanks !

  5. #5
    Cannot launch Finder/applications
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
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    45,177
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Some added info:

    When a hard drive is corrupt, it's best to change it out with a new one. Repair what you can, and immediately make a full backup of everything (if possible) on that drive. Use Time Machine or any other method.

  6. #6
    Cannot launch Finder/applications

    Member Since
    Aug 10, 2012
    Location
    England
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    88
    Specs:
    MacBook Air/Yosemite (I regret to say) -- Google Chrome
    Thank you !

  7. #7
    Cannot launch Finder/applications
    Slydude's Avatar
    Member Since
    Nov 15, 2009
    Location
    North Louisiana, USA
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    8,526
    Specs:
    2.8 GHz MacBook Pro 10.10.2, 8 GB mem, iPhone 6+
    Quote Originally Posted by chscag View Post
    Some added info:

    When a hard drive is corrupt, it's best to change it out with a new one. Repair what you can, and immediately make a full backup of everything (if possible) on that drive. Use Time Machine or any other method.
    Couldn't agree more. A few times I have managed to salvage data and either repair or reformat the disk. Sometimes they last a long time after that other times they die shortly thereafter. There's just no good way to know.
    Sylvester Roque Former Contributing Editor About This Particular Macintosh

    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

  8. #8
    Cannot launch Finder/applications

    Member Since
    Aug 10, 2012
    Location
    England
    Posts
    88
    Specs:
    MacBook Air/Yosemite (I regret to say) -- Google Chrome
    Deleted

  9. #9
    Cannot launch Finder/applications

    Member Since
    Aug 10, 2012
    Location
    England
    Posts
    88
    Specs:
    MacBook Air/Yosemite (I regret to say) -- Google Chrome
    I have booted the MacBook from the Snow Leopard disc -- it proved necessary to hold down the Alt-key while doing so -- and Disk Utility reports that it cannot repair the hard disc, and that I must back up my files, then re-format the hard disc. I am not sure , though, how I can back up files that I cannot at present reach.

  10. #10
    Cannot launch Finder/applications

    Member Since
    Aug 10, 2012
    Location
    England
    Posts
    88
    Specs:
    MacBook Air/Yosemite (I regret to say) -- Google Chrome
    My wife says that there are no files that she need keep, so with a loud sigh of relief I have embarked on Erase, Enable Journalling and Install OSX.

    Many thanks for your help.

  11. #11
    Cannot launch Finder/applications
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
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    45,177
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Reformatting that hard drive is not a good solution. As stated previously, when they start acting up like that, it's time to change them out. But it's your decision.

  12. #12
    Cannot launch Finder/applications

    Member Since
    Aug 10, 2012
    Location
    England
    Posts
    88
    Specs:
    MacBook Air/Yosemite (I regret to say) -- Google Chrome
    The decision has been taken out of my hands -- the Snow Leopard disc has been unable to re-format the drive, so I rather think that I shall be buying a new hard drive, if I can get one at a reasonable price.

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