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  1. #1
    Can't Run Turbo Tax Deluxe 2012 On My IMAC
    easilyscan's Avatar
    Member Since
    Jan 31, 2009
    Posts
    36
    Can't Run Turbo Tax Deluxe 2012 On My IMAC
    OSX Version 10.5.8
    2.4 GHz Intel Core 2 Duo
    2.0 GB 800 MHz DDR2 SDRAM

    Anyone else having this problem ?

    Thanks

  2. #2
    Can't Run Turbo Tax Deluxe 2012 On My IMAC
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,244
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Did you read the system requirements for TT Deluxe before you purchased it?

    See below:

    Minimum System Requirements

    Processor Intel-based Processor (64-bit required for Mac OS 10.6.8)
    Operating system
    Mac OS X v10.6.8 or later
    Mac OS X v10.7.5 or later
    Mac OS X v10.8.0 or later
    If you have an older Mac computer with a 64-bit Intel processor and at least 1GB of RAM , you may be able to upgrade to v10.6.8 by contacting Apple.
    RAM 1 GB
    Hard Disk Space
    Federal Products: 330 MB
    State Products: 30 MB
    Federal plus State Products: 360 MB
    CD-ROM Drive 2X CD-ROM drive
    Monitor 1024768 screen resolution
    Internet Connection (REQUIRED)
    56 Kbps (Broadband connection recommended)
    Printer Any Macintosh-compatible inkjet or laser printer


    As you can easily see, you need to upgrade to at least Snow Leopard 10.6.8 before you can use TT Deluxe for the Mac.

  3. #3
    Can't Run Turbo Tax Deluxe 2012 On My IMAC
    easilyscan's Avatar
    Member Since
    Jan 31, 2009
    Posts
    36
    Thanks for the reply/answer

    Did you read the system requirements for TT Deluxe before you purchased it?

    No, unfortunately I didn't.
    I used TT deluxe on my Mac in 09 10 11 & 12 & just assumed it would also work this year.

    In my defense, the system requirements aren't listed on the dvd/cd box, or the disc itself.


    I talked to Apple tech support Thursday & they agreed to send me a free upgrade disc.
    They said it would be here by Friday, or at the latest Saturday.

    I didn't get it today, so hopefully Monday

    Thanks again

  4. #4
    Can't Run Turbo Tax Deluxe 2012 On My IMAC
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,244
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Well, it doesn't surprise me that Intuit didn't print the system requirements on the box or CD. They have about the worse support of any major software publisher (in my opinion). I used Tax Act this year. Anyway, good luck with your taxes.

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