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  1. #1
    can't remove pop up info balloon

    Member Since
    Mar 27, 2013
    Posts
    3
    can't remove pop up info balloon
    Hi folks,

    I have a pop up that appears that has information about your current window/task. I can't remove it. Have tried the reboot etc. No idea where it came from - refer example in attached file. I can move it or resize it, but not delete/close it.

    Any ideas what this is and how to remove it?

    Scott
    Attached Images Attached Images

  2. #2
    can't remove pop up info balloon
    chas_m's Avatar
    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    18,956
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    I am almost certain you have some Universal Access feature turned on. (Universal Access is known as "Accessibilty" in Mountain Lion.)

  3. #3
    can't remove pop up info balloon

    Member Since
    Mar 27, 2013
    Posts
    3
    so any idea how to turn the feature off?

    no idea how I turned it on to start with

  4. #4
    can't remove pop up info balloon
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,209
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    Open System Preferences and go to Universal Access (or Accessibility) and uncheck whatever you have checked in there.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  5. #5
    can't remove pop up info balloon

    Member Since
    Mar 27, 2013
    Posts
    3
    nothing checked.... i'll take it back to a store and see if they can help :s

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