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  1. #1


    Member Since
    Feb 05, 2013
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    Angry HELP!! iPhone 5 not recognized in iTunes 11
    iTunes 11 won't recognize my iPhone 5 so I am unable to sync, manage, etc. I looked on some forums, did the whole trashing and reinstalling itunes, etc. along with the specific files listed, but to no avail. One thing I did notice was I was instructed to go to /system/library/launch daemons to trash com.apple.usbmuxd.plist-original, I couldn't find it. Another forum stated if it's unfound, then I have another issue. ****e! I also did the whole restarting my phone, network settings, computer- nothing. It won't let me do so via wifi either.

    Anyways, I'm not terribly computer savvy and would appreciate some help. Anybody else run into the same issues??

    FYI- I'm using a MacBook Pro that's been updated.

  2. #2

    Raz0rEdge's Avatar
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    Specs:
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    Threads merged - please don't crosspost.

    What happens when you plug the iPhone to your computer? Have you tried plugging this into other computers?
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    ...Ashwin



    Be sure to read the Community Guidelines | The more information you provide, the better answers you get, remember GIGO.

  3. #3


    Member Since
    Feb 05, 2013
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    When I plugged my phone into my personal MacBook Pro my phone responds by vibrating because it's charging at that point. Nothing else unfortunately. I just tried plugging it into my work MacBook and iTunes recognized it there. What the..

  4. #4

    Raz0rEdge's Avatar
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    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 6S, iPod Nano 7th GeniPad 3
    That would seem to indicate that the iPhone is probably OK and something is not allowing iTunes to recognize it on your MBP. Do you have any other iDevice you can plug in to see what happens? Have you tried multiple USB ports?

    What version of OS X are you running on the two MBPs?
    --
    Regards
    ...Ashwin



    Be sure to read the Community Guidelines | The more information you provide, the better answers you get, remember GIGO.

  5. #5


    Member Since
    Feb 05, 2013
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    I haven't tried another device yet. I will when I get home from work. I did try both USB ports on my Mac to no avail. Both computers use versions OS X 10.6.8

  6. #6


    Member Since
    Feb 05, 2013
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    So I retried syncing my iPhone 5 to my Mac as soon as I got home and it now works. Not sure what the deal is. I thought maybe it's because my computer was using my work's wifi (I work at a school where there's many restrictions in place) but that wouldn't make sense given that my work computer recognized my phone when plugged in. Any ideas why it's now working??

  7. #7

    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
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    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 6S, iPod Nano 7th GeniPad 3
    Did you by any chance reboot between when you tried it last and now? Perhaps something was out of whack and a reboot fixed it? Short of that, I'm not sure why it wouldn't work before. A wifi connection is not required for syncing local content.
    --
    Regards
    ...Ashwin



    Be sure to read the Community Guidelines | The more information you provide, the better answers you get, remember GIGO.

  8. #8

    alicepattinson's Avatar
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    Jan 28, 2013
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    Quote Originally Posted by BoneS0914 View Post
    So I retried syncing my iPhone 5 to my Mac as soon as I got home and it now works. Not sure what the deal is. I thought maybe it's because my computer was using my work's wifi (I work at a school where there's many restrictions in place) but that wouldn't make sense given that my work computer recognized my phone when plugged in. Any ideas why it's now working??
    I also had this problem syncing with my iPhone on iTunes 11. I really dont know why it went okay but after 3 times of rebooting and plugging my phone, it's already working. LOL!

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