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  1. #1
    Problem downloading Mountain Lion OS

    Member Since
    Sep 04, 2012
    Posts
    4
    Specs:
    iMac & MacBook Pro, ML OS
    Question Problem downloading Mountain Lion OS
    Hi there everybody

    I have been having some small trouble to install the new OS.
    As things are, we are talking for a MacBook Pro, and all is up to date except the ML OS.
    When I try to download it, Chrome opens a window that says to me that

    You have updates available for other accounts
    Sign in to agarwalshantanu6@gmail.com to update applications for that account.


    I really have no clue what this message is, neither whose this email address is (definitely not mine).
    Important here to say is that no one has operated my computer,
    but a couple of days ago, a weird window opened in my Mac, with the Windows logo, saying something about remote access, which I closed immediately.

    Any suggestions?

    Many thanks in advance,
    Elias.

  2. #2
    Problem downloading Mountain Lion OS
    Sur3Mac's Avatar
    Member Since
    Aug 03, 2009
    Location
    The Netherlands
    Posts
    1,563
    Specs:
    Late 2011 MBP 13" i5/16GB RAM,Early 2007 MB white 13", 2x TV 3rd Gen, ᣦ
    This fix helped a lot of ppl...
    NGPixel » Mac App Store – “You have updates available for other accounts” bug

    Please let us know if it helped you as well.

    PS. I may have jumped the gun a bit here, as your issue is not in compliance with the issue(s) discussed on this page I linked, I apologize for that.

    Ibanezi

  3. #3
    Problem downloading Mountain Lion OS

    Member Since
    Sep 04, 2012
    Posts
    4
    Specs:
    iMac & MacBook Pro, ML OS
    Hi and thank you for the quick reply I will try to make it work

  4. #4
    Problem downloading Mountain Lion OS
    Stretch's Avatar
    Member Since
    Jan 13, 2007
    Location
    Central New York
    Posts
    4,773
    Specs:
    15in i7 MacBook Pro, 8GB RAM, 120GB SSD, 500GB HD
    Chrome shouldn't be opening at all. You are trying to download and update Mountain Lion through the Mac App Store right?
    Blog and Photo Gallery: http://philolin.me/

    Currently running OS X 10.10

  5. #5
    Problem downloading Mountain Lion OS

    Member Since
    Sep 04, 2012
    Posts
    4
    Specs:
    iMac & MacBook Pro, ML OS
    Ok, here was the prob:
    I typed Mountain Lion in Spotlight and it detected a file in the Mac HD. (wtf???) I don't know it got there, but I trashed it and did the process again, all worked fine

  6. #6
    Problem downloading Mountain Lion OS

    Member Since
    Apr 10, 2013
    Posts
    1
    Problems downloading ML
    I have also had the:"You have updates available for other accounts
    Sign in to agarwalshantanu6@gmail.com to update applications for that account."
    What can I do?
    Thanx.

  7. #7
    Problem downloading Mountain Lion OS
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,206
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    Follow the tutorial in the link in post #2.

    Or, get rid of any pirated apps you have on your machine.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

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