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  1. #1
    Pointer arrow going nuts

    Member Since
    Jan 06, 2012
    Posts
    3
    Pointer arrow going nuts
    Hi, I did a search but couldn't find any posts about my problem.
    My problem is that I have a MacBook and for a week or so now, the pointer arrow will jump all over the screen when I try to move it. It does it when I use the trackpad or a mouse. I can't click on anything because it just keeps moving all over the screen. It will open programs, the dashboard and even change the size of the font on the screen all by itself.
    Has anyone else had this problem and know how I can fix it? TIA

  2. #2
    Pointer arrow going nuts
    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,759
    Specs:
    27" iMac i7 (2011) 10.10, iPhone6, iPad Air 2, AppleTV2
    I've seen various issues with pointer/trackpad sensitivity but nothing that remains when a mouse is used.

    You may well just have a faulty trackpad. I'd head straight back to the apple store with it.
    External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

    Please use the reputation system if you think you've been helped - top right of this post

  3. #3
    Pointer arrow going nuts
    hugtheslug's Avatar
    Member Since
    Feb 19, 2008
    Location
    Kent, UK
    Posts
    522
    Specs:
    2013 MacBook Air i5 13" / 2014 MacBook Air i5 11" / iMac C2D 2.16 GHz 20" / iMac G5 1.6 GHz 17"
    As above from mrplow, but if it's out of warranty, have you upgraded the RAM recently?
    Sometimes incompatible memory will cause sporadic problems.

    Cheers

    Hugh
    A little knowledge is a dangerous thing.
    Warning - this user has only a little knowledge

  4. #4
    Pointer arrow going nuts
    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,759
    Specs:
    27" iMac i7 (2011) 10.10, iPhone6, iPad Air 2, AppleTV2
    Just another thought.... if you disable the trackpad when a mouse is connected does the problem still occur?
    External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

    Please use the reputation system if you think you've been helped - top right of this post

  5. #5
    Pointer arrow going nuts

    Member Since
    Jan 06, 2012
    Posts
    3
    No, I haven't upgraded the ram. I haven't tried disabling the trackpad but will give it a go and see if it still happens. Will let you know how it goes.

  6. #6
    Pointer arrow going nuts

    Member Since
    Jan 06, 2012
    Posts
    3
    Sorry if this sounds dumb but how do I disable the trackpad. I tried but can't see any option to disable it.

  7. #7
    Pointer arrow going nuts
    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,759
    Specs:
    27" iMac i7 (2011) 10.10, iPhone6, iPad Air 2, AppleTV2
    External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

    Please use the reputation system if you think you've been helped - top right of this post

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