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  1. #1
    Grey screen on startup

    Member Since
    Feb 01, 2012
    Posts
    2
    Grey screen on startup
    Hello all, I need some advice. I get the grey screen on startup and don't know how to get beyond this. My optical drive is gone so I'm unable to fix the problem using startup disk.. I think I need to find a way into 'safe mode' but how do I do this on 10.4.1? None of the emergency keyboard tips have helped. The problem first arose when everything crashed and I was forced to switch off at the mains.

  2. #2
    Grey screen on startup
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,209
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Safe mode is not going to help if the hard drive is defective. You can use an external optical drive to boot with provided it's firewire capable. Then you can test the hard drive to see if it's defective or just needs repairs.

  3. #3
    Grey screen on startup

    Member Since
    Feb 01, 2012
    Posts
    2
    Hi chscag, thank you very much for responding to my SOS. I will follow your advice, just need to get an optical drive first .... thanks again.

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