iMac 27" with OSX Lion

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Dec 27, 2011
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Your Mac's Specs
iMac 27" OS 10.7.2 3.4GHz Intel Core i7
I have a two month old iMac 27" screen which came with Lion installed. Everything OK for first month, now every time I stop using the computer for a short time, everything freezes. I have to hold start up button to turn Mac off and reboot.
I have called Apple and spent 2 hours discussing the problem and every answer they gave me worked for an hour and then I was back to square one with the problem.
 

chscag

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Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
It's probably time to make an appointment with your local genius bar and take it on in. It's a large heavy machine to carry but it's best to let them diagnose it in person rather than over the phone.
 
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JerseyArtist
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Your Mac's Specs
iMac 27" OS 10.7.2 3.4GHz Intel Core i7
That was the answer I was afraid I was going to receive. If this was the first Mac I ever bought I would never buy another.
I had a small trouble with the wireless mouse and Apple replaced it with a refurbished one that doesn't work. I decided to keep my brand new one. Bad business practice.
Thanks for your help.
 

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