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  1. #1
    New user - Backup Query

    Member Since
    Apr 21, 2011
    Location
    Scotland
    Posts
    36
    Specs:
    MBP i5, 4GB, 500Gb HD, MBP372B/A, 15.6"
    Question New user - Backup Query
    Hey folks

    Just a quick and probably a simple question but when I bought my macbook pro in April, I have realised I did not receive any restore discs or backup discs etc, something i was familiar having with any PC or laptop i had bought.

    Is there a different process to follow should something go wrong and a full re-install be required on my mac ???

    Thanks in advance.

  2. #2
    New user - Backup Query
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,176
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Did you buy the MBP new from Apple or was it used? If new, the recovery and install DVD set is included in a separate box packed with the computer.

    Recovery - install disks are important as they are also used to trouble shoot your machine if it should need it.

    If you bought the machine used and did not receive the DVD set from the previous owner, you should purchase a replacement set. Probably the least expensive thing to do is buy the retail version of Snow Leopard. It's $29 here in the US. May be slightly more expensive in your locale.

  3. #3
    New user - Backup Query

    Member Since
    Apr 21, 2011
    Location
    Scotland
    Posts
    36
    Specs:
    MBP i5, 4GB, 500Gb HD, MBP372B/A, 15.6"
    Was bought new from an electronics retailer called COMET here in the UK. I have just also checked the box it come in to make sure and there is no discs or manuals in it either.

    Should I go back to retailer or contact Apple ??

    Thanks in advance.

  4. #4
    New user - Backup Query
    Stretch's Avatar
    Member Since
    Jan 13, 2007
    Location
    Central New York
    Posts
    4,773
    Specs:
    15in i7 MacBook Pro, 8GB RAM, 120GB SSD, 500GB HD
    Did it come in a nice fancy white box? If it did and there aren't any restore discs call Apple.
    Blog and Photo Gallery: http://philolin.me/

    Currently running OS X 10.10

  5. #5
    New user - Backup Query

    Member Since
    Apr 21, 2011
    Location
    Scotland
    Posts
    36
    Specs:
    MBP i5, 4GB, 500Gb HD, MBP372B/A, 15.6"
    It did come in nice shiny new White box. I will take photo tomorrow and show you. How it come. Thanks

  6. #6
    New user - Backup Query

    Member Since
    Mar 30, 2004
    Location
    USA
    Posts
    4,744
    Specs:
    12" Apple PowerBook G4 (1.5GHz)
    If you contact Apple, they'll probably get you a set of restore discs for a shipping and handling charge. That should be a little cheaper than an Snow Leopard retail disc.

    Also, if your Mac model is newer than whatever Snow Leopard release is on current retail discs, they might not even have the drivers for your model. So calling Apple is probably a good idea.

  7. #7
    New user - Backup Query

    Member Since
    Apr 21, 2011
    Location
    Scotland
    Posts
    36
    Specs:
    MBP i5, 4GB, 500Gb HD, MBP372B/A, 15.6"
    I will call them in the morning as its still under the free 90 days that I bought the machine.

    It come bundles with iLife , but i have my copy of office 11 and photoshop suite installed and lightroom so dont want tsomething going wrong. In the instance that maybe it ever needs to be reset then i would like to be prepared for it.

    Thanks all.

  8. #8
    New user - Backup Query
    Dysfunction's Avatar
    Member Since
    Mar 17, 2008
    Location
    Tucson, AZ
    Posts
    6,821
    Specs:
    Way... way too many specs to list.
    Quote Originally Posted by HairyHaggis View Post
    I will call them in the morning as its still under the free 90 days that I bought the machine.

    It come bundles with iLife , but i have my copy of office 11 and photoshop suite installed and lightroom so dont want tsomething going wrong. In the instance that maybe it ever needs to be reset then i would like to be prepared for it.

    Thanks all.
    The wonderful thing about the current install is it defaults to 'Archive and install', which will move your apps back after the installation. Along with your settings, user account data etc.
    mike
    This machine kills fascists
    Got # ? phear the command line!

  9. #9
    New user - Backup Query
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,176
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Snow Leopard does not default to "Archive and Install". It's not built in as was with Leopard. There is a work around, however. Snow Leopard will install over itself without destroying applications and personal data. It only replaces system files and other files that it needs for the OS.

  10. #10
    New user - Backup Query
    Dysfunction's Avatar
    Member Since
    Mar 17, 2008
    Location
    Tucson, AZ
    Posts
    6,821
    Specs:
    Way... way too many specs to list.
    Ahhh yes, I got the improvement wrong. It's been too long since I've had to do that
    mike
    This machine kills fascists
    Got # ? phear the command line!

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