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Thread: Firefox

  1. #1
    Firefox

    Member Since
    Aug 07, 2010
    Posts
    1
    Firefox
    I hope this is the right forum for my problem....

    I have an Apple iMac with 2 users. Firefox was working perfectly OK but now works on one account only. Every time I load Firefox - the administrator - it just crashes and will not load at all.

    I think it happened after an add-on upgrade, but if I can't load it, how do I troubleshoot the problem?

    The only route I can see is to delete Firefox entirely and reinstall from scratch - but that pre-supposes the deletion gets everything AND the problem bit.

    Any input gratefully received.

    Thanks

  2. #2
    Firefox
    toMACsh's Avatar
    Member Since
    Jul 30, 2009
    Location
    Wisconsin
    Posts
    5,830
    Specs:
    Mac Mini Core 2 Duo
    Well, from what you've presented, there are two possibilities:
    Firefox is misbehaving
    You only have one account that isn't hosed

  3. #3
    Firefox

    Member Since
    Jun 11, 2010
    Location
    Copenhagen, Denmark
    Posts
    19
    Specs:
    MacBook Pro i7 2,4 Ghz + MacBook Pro 2,6 Ghz 15" - iMac 27" i5 2,7 Ghz - Cinema Display 24" - ATV 16
    Thumbs up
    Hi,

    I know from own experience and from the danish macforum.dk that there is a problem with 10.6.x and some versions of FF. Try downgrade you browser to an older version e.g. 3.5.x. And wait to update until the bug is fixed. It is an security issue in 10.6.x not an FF problem.

    Sometimes you can actualle downgrade and upgrade to latest without experience the problem.

    You can find old version of firefox on Old Version of Firefox for Mac - OldApps.com

    /cyber

  4. #4
    Firefox
    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
    Posts
    19,395
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    Open Firefox in safe mode by holding down option as you open it and uninstall the extension you think is causing the problem. Repeat until the problematic extension is removed.
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