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  1. #1
    Help needed ASAP before I do a fresh install of OS X
    Doug b's Avatar
    Member Since
    Jun 22, 2008
    Location
    Forest Hills, NYC
    Posts
    3,343
    Specs:
    15-inch Early 2008; Processor 2.4 GHz Intel Core 2 Duo; Memory 4 GB 667 MHz DDR2 SDRAM; 10.7.5
    Exclamation Help needed ASAP before I do a fresh install of OS X
    I have NO idea of what has caused this to happen at all, but :

    com.apple.preferencepanes.cache
    com.apple.preferencepanes.searchindexcache

    Those files are nowhere to be found on my computer anymore. I learned this because after trying to open my System Preferences from the main menu several times, it just wouldn't work. So I did my research as to why this might happen, and found people saying to locate these files, re-locate them to the desktop and then restart the system.

    Well, those files don't even exist anymore. I've repaired my permissions, cleaned my cache and every other available thing to clean or repair in Onyx. No love. I did receive a console warning pop up at some point though, and here's what it gave me: (I have moved this text to my next post because this post is too long)


    Is anything in there suspicious ? I noticed that there are things listed that I don't even have installed, but am assuming that it's just a standard query fetched from Apple's database?

    The only thing I've done recently is to have install the trial version of Candybar 3 and was messing with it a bit. Noticed that it wasn't really working to my expectations though, and had to do a lot of logging off, rebooting etc.. Not sure if that's the culprit, but it is the only thing that has been different from my usual tasks and such.

    I do not have Time Machine running, so have no backup and that is out of the question. Is there a way to fetch these files from my Snow Leopard install disk ?

    There's only one thing I can add which might be something.. I was opening System Preferences and meaning to quit Candybar 3, but I think I managed to quit preferences instead, which I'd not think anything of... but the timing was a bit odd, and wonder if that had anything to do with this.

    Any other suggestions are greatly welcomed.

  2. #2
    Help needed ASAP before I do a fresh install of OS X
    Doug b's Avatar
    Member Since
    Jun 22, 2008
    Location
    Forest Hills, NYC
    Posts
    3,343
    Specs:
    15-inch Early 2008; Processor 2.4 GHz Intel Core 2 Duo; Memory 4 GB 667 MHz DDR2 SDRAM; 10.7.5
    Here's the log:

    7/8/10 11:07:51 AM defaults[716]
    There is no (NSRecentDocumentRecords) default for the (com.apple.Automator) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[717]
    There is no (NSRecentDocumentRecords) default for the (com.apple.ColorSyncUtility) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[718]
    There is no (NSRecentDocumentRecords) default for the (com.apple.Console) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[719]
    There is no (NSRecentDocumentRecords) default for the (com.apple.CoreImageFunHouse.app) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[720]
    There is no (NSRecentDocumentRecords) default for the (com.apple.Dashcode) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[721]
    There is no (DUSavedDiskImageList) default for the (com.apple.DiskUtility) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[722]
    There is no (AppleRecentFolders) default for the (com.apple.FinalCutExpress) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[723]
    There is no (AppleRecentFolders) default for the (com.apple.FinalCutPro) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[724]
    There is no (NSRecentDocumentRecords) default for the (com.apple.garageband) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[725]
    There is no (NSRecentDocumentRecords) default for the (com.apple.Grapher) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[726]
    There is no (NSRecentDocumentRecords) default for the (com.apple.helpviewer) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[727]
    There is no (NSRecentDocumentRecords) default for the (com.apple.IconComposer) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[728]
    There is no (NSRecentDocumentRecords) default for the (com.apple.iDVD) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[729]
    There is no (NSRecentDocumentRecords) default for the (com.apple.Instruments) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[730]
    There is no (NSRecentDocumentRecords) default for the (com.apple.InterfaceBuilder) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[731]
    There is no (NSRecentDocumentRecords) default for the (com.apple.InterfaceBuilder3) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[732]
    There is no (NSRecentDocumentRecords) default for the (com.apple.iPhoto) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[733]
    There is no (NSRecentDocumentRecords) default for the (com.apple.iWork.Keynote) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[734]
    There is no (NSRecentDocumentRecords) default for the (com.apple.iWork.Numbers) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[735]
    There is no (NSRecentDocumentRecords) default for the (com.apple.iWork.Pages) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[736]
    There is no (NSRecentDocumentRecords) default for the (com.apple.LiveType) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[737]
    There is no (NSRecentDocumentRecords) default for the (com.apple.packagemaker) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[738]
    There is no (NSRecentDocumentRecords) default for the (com.apple.Preview) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[739]
    There is no (NSRecentDocumentRecords) default for the (com.apple.PropertyListEditor) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[740]
    There is no (NSRecentDocumentRecords) default for the (com.apple.QuickScale) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[741]
    There is no (QTPRecentDocumentsUserDefault) default for the (com.apple.quicktimeplayer) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[743]
    There is no (NSRecentDocumentRecords) default for the (com.apple.Safari) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[744]
    There is no (NSRecentDocumentRecords) default for the (com.apple.ScriptEditor2) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[745]
    There is no (NSRecentDocumentRecords) default for the (com.apple.Soundtrack) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[746]
    There is no (NSRecentDocumentRecords) default for the (com.apple.SystemProfiler) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[747]
    There is no (PreviousCommands) default for the (com.apple.Terminal) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[748]
    There is no (NSRecentDocumentRecords) default for the (com.apple.TextEdit) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[749]
    There is no (NSRecentDocumentRecords) default for the (com.apple.Xcode) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[750]
    There is no (NSRecentXCFileDocuments) default for the (com.apple.Xcode) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[751]
    There is no (NSRecentXCProjectDocuments) default for the (com.apple.Xcode) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[753]
    There is no (AppleRecentFolders) default for the (it.i3srl.DSP-Quattro) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[754]
    There is no (AppleRecentFolders) default for the (com.yummysoftware.yummy-ftp) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[755]
    There is no (AppleRecentFolders) default for the (com.ableton.live) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[756]
    There is no (AppleRecentFolders) default for the (com.roxio.Toast) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[757]
    There is no (AppleRecentFolders) default for the (com.microsoft.Word) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[758]
    There is no (AppleRecentFolders) default for the (com.lemkesoft.graphicconverter) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[759]
    There is no (CommmandsRecentSearchesIdentifier) default for the (com.maintain.cocktail.leopard) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[760]
    There is no (NSRecentDocumentRecords) default for the (org.m0k.transmission) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[761]
    There is no (NSRecentDocumentRecords) default for the (org.videolan.vlc) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[762]
    There is no (RecentModels) default for the (ca.mactracker.mactracker3) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[763]
    There is no (arrayRecentSearches) default for the (jp.MacTubes.MacTubesApp) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[764]
    There is no (recentChannels2) default for the (conversation) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[765]
    There is no (Recent Projects) default for the (com.roxio.Toast) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[768]
    There is no (GoToField) default for the (com.apple.finder) domain.
    Defaults have not been changed.
    7/8/10 11:07:52 AM defaults[773]
    There is no (RecentConversionsDefaultsKey_1) default for the (com.apple.calculator) domain.
    Defaults have not been changed.
    7/8/10 11:07:55 AM com.apple.launchd.peruser.501[89] (com.apple.Finder[399]) Exited: Terminated
    7/8/10 11:08:03 AM SystemUIServer[398] [Warning] Disconnected from iChatAgent (remote)...
    7/8/10 11:08:03 AM SystemUIServer[398] [Warning] ... disconnection from iChatAgent (remote) being handled by main thread
    7/8/10 11:08:03 AM com.apple.launchd.peruser.501[89] ([0x0-0x44044].com.apple.iChatAgent[430]) Exited: Killed
    7/8/10 11:08:03 AM com.apple.launchd.peruser.501[89] ([0x0-0x4d04d].com.apple.systemevents[714]) Exited: Killed
    7/8/10 11:08:03 AM com.apple.launchd.peruser.501[89] (com.apple.AirPortBaseStationAgent[417]) Exited: Killed
    7/8/10 11:08:52 AM com.apple.launchd[1] *** launchd[1] has started up. ***
    7/8/10 11:09:22 AM com.apple.WindowServer[59] Thu Jul 8 11:09:22 Douglas-Bains-MacBook-Pro.local WindowServer[59] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    7/8/10 11:09:31 AM com.apple.launchctl.Aqua[94] launchctl: Please convert the following to launchd: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist
    7/8/10 11:09:31 AM com.apple.launchd.peruser.501[92] (com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
    7/8/10 11:09:33 AM com.apple.launchd.peruser.501[92] (com.apple.Kerberos.renew.plist[117]) Exited with exit code: 1
    7/8/10 11:09:34 AM com.apple.launchd.peruser.501[92] (0x100203bd0.mach_init.switchboard.sh) Failed to check-in!
    7/8/10 11:09:36 AM com.apple.fontd[108] FODBCheck: foRec->annexNumber != kInvalidAnnexNumber (0)
    7/8/10 11:09:46 AM com.apple.fontd[108] FODBCheck: foRec->annexNumber != kInvalidAnnexNumber (0)
    7/8/10 11:10:08 AM com.apple.coreservicesd[50] ThrottleProcessIO: throttling disk i/o

  3. #3
    Help needed ASAP before I do a fresh install of OS X
    Doug b's Avatar
    Member Since
    Jun 22, 2008
    Location
    Forest Hills, NYC
    Posts
    3,343
    Specs:
    15-inch Early 2008; Processor 2.4 GHz Intel Core 2 Duo; Memory 4 GB 667 MHz DDR2 SDRAM; 10.7.5
    Continued log

    7/8/10 11:11:15 AM ClamXav[148] installed major 0 minor 96.100000
    7/8/10 11:11:15 AM ClamXav[148] bundled major 0 minor 96.100000
    7/8/10 11:12:00 AM ClamXav[148] installed major 0 minor 96.100000
    7/8/10 11:12:00 AM ClamXav[148] bundled major 0 minor 96.100000
    7/8/10 11:12:04 AM ClamXav[158] installed major 0 minor 96.100000
    7/8/10 11:12:04 AM ClamXav[158] bundled major 0 minor 96.100000
    7/8/10 11:26:26 AM mdworker[200] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
    7/8/10 11:35:04 AM mdworker[200] CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
    End Log

    Doug

  4. #4
    Help needed ASAP before I do a fresh install of OS X
    Doug b's Avatar
    Member Since
    Jun 22, 2008
    Location
    Forest Hills, NYC
    Posts
    3,343
    Specs:
    15-inch Early 2008; Processor 2.4 GHz Intel Core 2 Duo; Memory 4 GB 667 MHz DDR2 SDRAM; 10.7.5
    Oh, and I forgot to ask the prerequisite question:

    ZoMG... Is this a virus ! ! ! ! ?

  5. #5
    Help needed ASAP before I do a fresh install of OS X

    Member Since
    Sep 09, 2009
    Location
    Down Under :D
    Posts
    5,484
    Specs:
    Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)
    Hmm.... I don't know what you've done, but I wouldn't go a clean install, although I'd probably be digging out that disc and just doing a basic upgrade install, which I'd think would bring you back those missing preference panes.
    I'm not going to ask you why you don't have a recent time machine backup or a clone, as I'm sure that you've asked yourself that enough already

  6. #6
    Help needed ASAP before I do a fresh install of OS X
    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
    Posts
    19,389
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    This may have already crossed your mind but have you tried running the most recent combo updater to see if those files get replaced? It's possible that they are part of the update.
    Important Links: Community Guidelines : Use the reputation system if you've been helped.
    M-F Blog :: Write for the blog
    Writing a Quality Post

  7. #7
    Help needed ASAP before I do a fresh install of OS X

    Member Since
    Sep 09, 2009
    Location
    Down Under :D
    Posts
    5,484
    Specs:
    Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)
    That was my initial thought Vansmith, but from what I've heard (and there's a good chance I am mistaken), once preference panes went missing, that it was time to reach for the install discs!
    Definitely worth a shot though

  8. #8
    Help needed ASAP before I do a fresh install of OS X
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,206
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    Will Sys Preferences open from any location - the menu bar, the dock, the applications folder... ? Has the app been moved or an alias made on the Desktop or other location? Am assuming you have tried rebooting since this happened. And have you tried another account if you have one set up already.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  9. #9
    Help needed ASAP before I do a fresh install of OS X
    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
    Posts
    19,389
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    One thing you could also try is to open it with the Terminal and have it catch all the errors. Open up the Terminal and type the following:
    Code:
    /Applications/System\ Preferences.app/Contents/MacOS/System\ Preferences
    Important Links: Community Guidelines : Use the reputation system if you've been helped.
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  10. #10
    Help needed ASAP before I do a fresh install of OS X
    schweb's Avatar
    Member Since
    Oct 27, 2002
    Location
    Cleveland, Ohio
    Posts
    13,190
    Specs:
    MacBook Pro | LED Cinema Display | iPhone 4 | iPad 2
    Quote Originally Posted by Doug b View Post
    Oh, and I forgot to ask the prerequisite question:

    ZoMG... Is this a virus ! ! ! ! ?
    Yes, install Norton AV.
    schweb | community leader
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  11. #11
    Help needed ASAP before I do a fresh install of OS X

    Member Since
    Sep 09, 2009
    Location
    Down Under :D
    Posts
    5,484
    Specs:
    Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)
    Quote Originally Posted by Doug b View Post
    Oh, and I forgot to ask the prerequisite question:

    ZoMG... Is this a virus ! ! ! ! ?
    Quote Originally Posted by schweb View Post
    Yes, install Norton AV.
    You guys..... you know someone's gonna read this and install it

  12. #12
    Help needed ASAP before I do a fresh install of OS X
    Doug b's Avatar
    Member Since
    Jun 22, 2008
    Location
    Forest Hills, NYC
    Posts
    3,343
    Specs:
    15-inch Early 2008; Processor 2.4 GHz Intel Core 2 Duo; Memory 4 GB 667 MHz DDR2 SDRAM; 10.7.5
    Quote Originally Posted by vansmith View Post
    One thing you could also try is to open it with the Terminal and have it catch all the errors. Open up the Terminal and type the following:
    Code:
    /Applications/System\ Preferences.app/Contents/MacOS/System\ Preferences
    Output gives me what I already knew, which is "no such file or directory"

    1. Yes, I've hard booted my Mac

    2. Preferences doesn't seem to exist ANYWHERE except for in the main menu. No icons for it anywhere else. It just disappeared.

    3.
    This may have already crossed your mind but have you tried running the most recent combo updater to see if those files get replaced? It's possible that they are part of the update.
    This is going to sound stupid but... since my OS is already up to date, is that going to do anything anyway ? I'd assume that a message would pop up stating that said update is already installed. If not, it's worth a shot I suppose.

    Next question is, what exactly does a "basic upgrade install" entail ? I usually like doing a fresh/clean install because I've always found that any system I've run does so faster and with less bugs that way.

    Doug

    P.S. In regards to Time Machine Backups... I keep all of my sensitive data on an external HD (hd's) and I've never experienced a glitch such as this one so I've always regarded it as an unnecessary disk space waster.

  13. #13
    Help needed ASAP before I do a fresh install of OS X

    Member Since
    Sep 09, 2009
    Location
    Down Under :D
    Posts
    5,484
    Specs:
    Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)
    The basic upgrade with the SL disc will just install SL leaving everything that's on your HD as is, but putting SL back with all the parts it should have.
    Pop in the disc, open up the installer, and it selects the upgrade option automatically.

  14. #14
    Help needed ASAP before I do a fresh install of OS X
    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
    Posts
    19,389
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    Quote Originally Posted by Doug b View Post
    Preferences doesn't seem to exist ANYWHERE except for in the main menu. No icons for it anywhere else. It just disappeared.
    Do you mean that there is only an option in the Apple menu or that the only place you can launch it from is from the Apple menu? If you can actually launch it, try executing the following in the Terminal to find it:
    Code:
    sudo find / -name "System Preferences.app"
    If you can't actually launch it from the Apple menu, you may be out of luck if the find doesn't work.

    As for the combo update, you're probably right about it not working (I've never tried that). It can't hurt to try at this point though.
    Important Links: Community Guidelines : Use the reputation system if you've been helped.
    M-F Blog :: Write for the blog
    Writing a Quality Post

  15. #15
    Help needed ASAP before I do a fresh install of OS X
    Doug b's Avatar
    Member Since
    Jun 22, 2008
    Location
    Forest Hills, NYC
    Posts
    3,343
    Specs:
    15-inch Early 2008; Processor 2.4 GHz Intel Core 2 Duo; Memory 4 GB 667 MHz DDR2 SDRAM; 10.7.5
    Quote Originally Posted by 6string View Post
    The basic upgrade with the SL disc will just install SL leaving everything that's on your HD as is, but putting SL back with all the parts it should have.
    Pop in the disc, open up the installer, and it selects the upgrade option automatically.
    Ok, that sounds pretty kosher. Thanks dude, I'll probably do that.

    Quote Originally Posted by vansmith View Post
    Do you mean that there is only an option in the Apple menu or that the only place you can launch it from is from the Apple menu? If you can actually launch it, try executing the following in the Terminal to find it:
    Code:
    sudo find / -name "System Preferences.app"
    If you can't actually launch it from the Apple menu, you may be out of luck if the find doesn't work.

    As for the combo update, you're probably right about it not working (I've never tried that). It can't hurt to try at this point though.
    Gonna go with 6Strings suggestion, as it sounds like the most probable way of restoring things. And yes, the only visible location of Sys Preference location is in the main menu bar. And no, it doesn't even launch from there. It just stares back at me from the abyss and whispers: "Nuh uh... ain't gonna happen".

    Otherwise, my Mac is behaving fine from all other aspects and I can do anything I was doing before. I just wanted to change something in preferences that I can't, so it's annoying. But more importantly, I am so curious to find out WHY this has happened... I mean, out of the blue a couple of files just disappear or get corrupted ?

    If can't imagine that I even accidentally deleted those files, but if one were so inclined to do so, wouldn't OS X say.. Um no, you are not permitted to touch these system files' ?

    Thanks for all the help fellas.

    Doug

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