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  1. #1
    Purple and green lines showing on display at random times

    Member Since
    Oct 17, 2009
    Posts
    7
    Purple and green lines showing on display at random times
    Hello,

    I'm new to Mac and this forum. I have owned a macbook for around two months now and my display, all of a sudden, is now showing purple and green lines at random times. The only two things I have done is installed Vista using Boot Camp and upgraded to Snow Leopard when it came out. It started this problem after upgrading to Snow Leopard. This issue exists running Mac or Vista. I have looked on the forum and I really didn't find this specific problem.

    Does anyone have any thoughts or suggestions?

    Thanks,
    skipriffe

  2. #2
    Purple and green lines showing on display at random times

    Member Since
    Sep 09, 2009
    Location
    Down Under :D
    Posts
    5,484
    Specs:
    Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)
    Is it a new macbook or second hand?

  3. #3
    Purple and green lines showing on display at random times

    Member Since
    Oct 17, 2009
    Posts
    7
    This MacBook was purchased new from an Apple Store in late Aug/early Sept. of this year.

  4. #4
    Purple and green lines showing on display at random times

    Member Since
    Sep 09, 2009
    Location
    Down Under :D
    Posts
    5,484
    Specs:
    Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)
    Being only 2months old, take it back to apple for repair/replacement!
    Faulty graphics card (graphics chip)!

  5. #5
    Purple and green lines showing on display at random times

    Member Since
    Oct 17, 2009
    Posts
    7
    Returning it to the Apple Store is what I was thinking. Since it only occurs at random, my luck would be it wouldn't do it for them!

    Thanks for your input. I will attempt to get a screen shot and post it so you can see.

    Thanks again.

  6. #6
    Purple and green lines showing on display at random times

    Member Since
    Sep 09, 2009
    Location
    Down Under :D
    Posts
    5,484
    Specs:
    Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)
    It's a common problem when there is a faulty graphics card/chip, and if you get a screen shot.... it would certainly help as well with apple I'm sure!

    Quote Originally Posted by skipriffe View Post
    Returning it to the Apple Store is what I was thinking. Since it only occurs at random, my luck would be it wouldn't do it for them!

    Thanks for your input. I will attempt to get a screen shot and post it so you can see.

    Thanks again.

  7. #7
    Purple and green lines showing on display at random times

    Member Since
    Oct 17, 2009
    Posts
    7
    Hey 6string, here's a screenshot of my video problem
    I'm the one with the purple and green lines problem. Take a look.

    Thanks,
    skipriffe
    Attached Images Attached Images

  8. #8
    Purple and green lines showing on display at random times
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,206
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    Note: Merged duplicate threads.



    There is nothing wrong with those screen captures.
    If the lines were showing on the screen during the capture, that would lead me to believe it is a screen issue rather than GPU.
    But, it doesn't really matter which it is. You need to take it in to Apple and let them fix it.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  9. #9
    Purple and green lines showing on display at random times

    Member Since
    Oct 17, 2009
    Posts
    7
    Thanks for the thought bobtomay. This problem is frustrating. My MacBook is not even 2 months old yet! I will definitely take it back to an Apple Store.

  10. #10
    Purple and green lines showing on display at random times
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,206
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    If you've got any sort of camera - take a couple of shots to show them when you take it in.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  11. #11
    Purple and green lines showing on display at random times

    Member Since
    Oct 17, 2009
    Posts
    7
    I took some shots with my iphone. Btw, these purple and green lines glimmer and then start getting static. Very annoying! Thanks for the advice. I really appreciate it.

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