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  1. #1
    It says it's connected.  But it's not!

    Member Since
    Apr 24, 2009
    Posts
    7
    It says it's connected. But it's not!
    My girlfriend's macbook says it's on our network. But when you open safari, it says it's not connected to the internet. It's the new aluminum one running 10.5.8.

  2. #2
    It says it's connected.  But it's not!
    toMACsh's Avatar
    Member Since
    Jul 30, 2009
    Location
    Wisconsin
    Posts
    5,828
    Specs:
    Mac Mini Core 2 Duo
    Thanks for sharing that. If you want help, you're gonna have to supply details and ask a question.

  3. #3
    It says it's connected.  But it's not!

    Member Since
    Mar 30, 2004
    Location
    USA
    Posts
    4,744
    Specs:
    12" Apple PowerBook G4 (1.5GHz)
    When Safari says it's not connected to the Internet, it will display a button that opens the Network Diagnostics utility.
    Click on that button to open Network Diagnostics.
    Do what Network Diagnostics says.
    If that doesn't work, post back and tell us at which step ND failed.

  4. #4
    It says it's connected.  But it's not!

    Member Since
    Apr 24, 2009
    Posts
    7
    Quote Originally Posted by toMACsh View Post
    Thanks for sharing that. If you want help, you're gonna have to supply details and ask a question.
    Thanks Nick Burns.


    The network Diagnostics was not much help. At the screen where it asked me to restart other devices, I click continue and it simply says it cannot fix it because it cannot connect to the internet. We've compared network settings side by side with my computer (which is currently working properly). Although all the settings appear identical, hers still will not connect to internet. But it IS connected to the wireless network. In fact I can see her computer in the sidebar of finder.

  5. #5
    It says it's connected.  But it's not!

    Member Since
    Mar 30, 2004
    Location
    USA
    Posts
    4,744
    Specs:
    12" Apple PowerBook G4 (1.5GHz)
    Quote Originally Posted by Boidae81 View Post
    The network Diagnostics was not much help. At the screen where it asked me to restart other devices, I click continue and it simply says it cannot fix it because it cannot connect to the internet.
    Did you, in fact, restart the other devices (router, cable/dsl modem, etc.)?

  6. #6
    It says it's connected.  But it's not!

    Member Since
    Apr 24, 2009
    Posts
    7
    Yeah, they all got restarted.

  7. #7
    It says it's connected.  But it's not!

    Member Since
    Apr 24, 2009
    Posts
    7
    I just reinstalled the system. Guess I'll never know what happened. Thanks for the help though! I appreciate it.

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