Results 1 to 14 of 14
  1. #1
    I am amazed at how many people reinstall the OS when problems strike.
    macgig's Avatar
    Member Since
    Mar 15, 2006
    Posts
    623
    Specs:
    20" 2007 Aluminum iMac 2.0 Ghz | 4 GB ram | 10.9.5
    Exclamation I am amazed at how many people reinstall the OS when problems strike.
    Reinstalling the OS is among the last steps to take when problems strike... many users jump to this step. There are perhaps 20 other things to try first when problems strike.

    Ok, I know this because I'm reading "Mac OSX Essentials- a guide to supporting and troubleshooting Mac OSX 10.4". An apple training series book... (my test is Friday btw)... much of the book applies to OS 10.5 also... which will be my next test

    Link


    check table of contents, and the troubleshooting flowchart in appendix A...

    I see it only shows a page or two... but the point is, reinstalling the OS is a last resort.

    google troubleshoot osx for some useful links.

  2. #2
    I am amazed at how many people reinstall the OS when problems strike.
    Dimitri's Avatar
    Member Since
    Jan 08, 2007
    Location
    Stillwater, MN
    Posts
    634
    Specs:
    Aluminum iMac 2.8GHz
    In many cases, people can reinstall an OS in less time than it takes to figure out a problem. I know I typically reinstalled Windows 98 about every couple months regardless of if I even had a problem. Of course, that OS was junk, but you know.
    Portable DAP: iPod nano 4G 8GB (green)
    Headphones: Sennheiser HD485, Sennheiser PX-100W
    Computer: Aluminum iMac 24" 2.8GHz
    Mobile: iPhone 3G 16GB (black)

  3. #3
    I am amazed at how many people reinstall the OS when problems strike.
    Dysfunction's Avatar
    Member Since
    Mar 17, 2008
    Location
    Tucson, AZ
    Posts
    6,821
    Specs:
    Way... way too many specs to list.
    Quote Originally Posted by macgig View Post
    I see it only shows a page or two... but the point is, reinstalling the OS is a last resort.
    and yet it will continually be offered as an initial step.
    mike
    This machine kills fascists
    Got # ? phear the command line!

  4. #4
    I am amazed at how many people reinstall the OS when problems strike.
    Kash's Avatar
    Member Since
    Dec 03, 2006
    Location
    Irvine, CA
    Posts
    9,385
    Specs:
    Black Macbook C2D 2GHz 3GB RAM 250GB HD iPhone 4 iPad 3G
    It's a holdover method from the Windows days. Whenever Windows had any issues, people would reinstall. These people bring this same mentality over to OS X, not realizing that it's a far more drastic and unnecessary step for Macs.

    June 2007
    July 2009

  5. #5
    I am amazed at how many people reinstall the OS when problems strike.
    Eric559's Avatar
    Member Since
    Jul 18, 2007
    Location
    Central California
    Posts
    3,185
    Specs:
    2.16GHz C2D MacBook w/ 2GB RAM & 120GB HD. HTC Droid Incredible.
    I am used to it because of my Windows days.

    Sometimes it does feel good to just start off clean though.

  6. #6
    I am amazed at how many people reinstall the OS when problems strike.
    milessthomas's Avatar
    Member Since
    Feb 28, 2007
    Location
    Charlotte, NC
    Posts
    783
    Specs:
    MBP 3.06Ghz, MBP 2.2Ghz, Mini G4, B/W G3 (Media Server), LCII, Beige G3
    I never wipe OS X unless the hard drive wears out and I have to get a new one or a new major release comes out and I try to tell people the alternatives when a problem arises.

  7. #7
    I am amazed at how many people reinstall the OS when problems strike.
    D3v1L80Y's Avatar
    Member Since
    Feb 02, 2004
    Location
    PA
    Posts
    12,456
    Specs:
    MacBook
    I reformatted my PowerBook recently... it was the first and only time I've done it in the almost 3 and a half years I've had it.

    And that was only after I completed all of the steps outlined in this sticky thread.
    __________________________________________________
    Posting and YOU|Forum Community Guidelines|The Apple Product Cycle|Forum Courtesy

    mac: a waterproof raincoat made of rubberized fabric
    MAC: a data communication protocol sub-layer, also known as the Media Access Control
    Mac: a brand name which covers several lines of personal computers designed, developed, and marketed by Apple Inc.


  8. #8
    I am amazed at how many people reinstall the OS when problems strike.
    Dysfunction's Avatar
    Member Since
    Mar 17, 2008
    Location
    Tucson, AZ
    Posts
    6,821
    Specs:
    Way... way too many specs to list.
    what kills me is that Apple will tell you to do an archive and install within an hour of troubleshooting.
    mike
    This machine kills fascists
    Got # ? phear the command line!

  9. #9
    I am amazed at how many people reinstall the OS when problems strike.
    D3v1L80Y's Avatar
    Member Since
    Feb 02, 2004
    Location
    PA
    Posts
    12,456
    Specs:
    MacBook
    Quote Originally Posted by Dysfunction View Post
    what kills me is that Apple will tell you to do an archive and install within an hour of troubleshooting.
    That is the sign of a tech that is being pressured to 'resolve' an issue within a preset time limit given to them by management... or they could just be lazy.
    __________________________________________________
    Posting and YOU|Forum Community Guidelines|The Apple Product Cycle|Forum Courtesy

    mac: a waterproof raincoat made of rubberized fabric
    MAC: a data communication protocol sub-layer, also known as the Media Access Control
    Mac: a brand name which covers several lines of personal computers designed, developed, and marketed by Apple Inc.


  10. #10
    I am amazed at how many people reinstall the OS when problems strike.
    Dysfunction's Avatar
    Member Since
    Mar 17, 2008
    Location
    Tucson, AZ
    Posts
    6,821
    Specs:
    Way... way too many specs to list.
    Yep, it's all about metrics. This is pervasive throughout the industry.
    mike
    This machine kills fascists
    Got # ? phear the command line!

  11. #11
    I am amazed at how many people reinstall the OS when problems strike.

    Member Since
    May 27, 2006
    Location
    Concord, NC
    Posts
    445
    Specs:
    Macbook Pro 17" 2.6GHz 4GB RAM
    I think it's sad because it prevents people from learning how to recover from mistakes and how their system works.

  12. #12
    I am amazed at how many people reinstall the OS when problems strike.

    Member Since
    Feb 03, 2008
    Location
    Surrey BC Canada
    Posts
    444
    Specs:
    Mac Mini 2.5 i5/16Gb/500Gb/Radeon 6630M-256MB
    I haven't yet had to wipe my Macs clean and start fresh except for a new HD in my Mini the day I bought it home (went from a 60Gb to a 160Gb drive). I've gotten god at formatting and reinstalling XP (supporting friends systems) that I finally have a computer here dedicated to breaking then fixing XP without formatting. I'ts not the preferred method anymore.
    This is a multiplatform home !

  13. #13
    I am amazed at how many people reinstall the OS when problems strike.
    skaheadpunk's Avatar
    Member Since
    Jan 12, 2008
    Location
    Leicester, England
    Posts
    1,760
    Specs:
    MacBook, iPod Classic, 8GB 3G iPhone, Time Capsule
    I was told by a 'genius' to archive and install to fix my dodgy inverter and non-functioning superdrive... he never explained how exactly I should do that, or how that will solve any of my problems. On the plus side he did manage to fix a broken key on my keyboard.

  14. #14
    I am amazed at how many people reinstall the OS when problems strike.
    louishen's Avatar
    Member Since
    Oct 22, 2007
    Location
    London
    Posts
    8,968
    Specs:
    Mac Mini Core i7 2012 | White 2009 MacBook 2 Ghz | 733 Mhz G4 Quicksilver
    apart from updates, and cloning the start-up disk on to a bigger drive I have never done a fresh install on my old G4, and I have had it 4 years now

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Counter strike 1.6 in-game mouse problems
    By FrankyFF in forum Running Windows (or anything else) on your Mac
    Replies: 0
    Last Post: 11-22-2009, 11:11 AM
  2. more problems after reinstall
    By rohan in forum OS X - Operating System
    Replies: 2
    Last Post: 08-22-2008, 01:34 PM
  3. Amazed at 10.5 Problems - and Thank You
    By Big Jimm in forum OS X - Operating System
    Replies: 10
    Last Post: 12-30-2007, 02:16 AM
  4. UK people, any problems showing AM/PM?
    By dyinginavan in forum OS X - Operating System
    Replies: 6
    Last Post: 06-08-2007, 08:18 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •