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  1. #1
    Mac Help crashing OS 10.5.5
    brianwmay's Avatar
    Member Since
    Mar 17, 2008
    Location
    Doncaster, UK
    Posts
    286
    Specs:
    MBP, iPad 2 64, 2 x iPod Touch, MBA, 2 x iPhone 3g
    Mac Help crashing OS 10.5.5
    Hi all, it's a puzzle this one. I'm trying to access help on iCal sharing on MobileMe. iCal pointed me at Mac Help accessed through Finder.

    When I click on Mac Help, the programme (only, not my computer) crashes with this: (I tried to copy the summary but it wouldn't copy)

    Anyone recognise something that I can do anything about?

    Process: Help Viewer [199]
    Path: /System/Library/CoreServices/Help Viewer.app/Contents/MacOS/Help Viewer
    Identifier: com.apple.helpviewer
    Version: 4.0.1 (170.3)
    Build Info: HelpViewer-1700300~5
    Code Type: X86 (Native)
    Parent Process: launchd [112]

    Date/Time: 2008-09-19 11:00:33.613 +0100
    OS Version: Mac OS X 10.5.5 (9F33)
    Report Version: 6

    Exception Type: EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread: 0

    Thread 0 Crashed:
    0 libSystem.B.dylib 0x93ea0b9e __kill + 10
    1 libSystem.B.dylib 0x93f17ec2 raise + 26
    2 libSystem.B.dylib 0x93f2747f abort + 73
    3 libstdc++.6.dylib 0x95716005 0x956ce000 + 294917
    4 libstdc++.6.dylib 0x9571410c __gxx_personality_v0 + 1108
    5 libstdc++.6.dylib 0x9571414b std::terminate() + 29
    6 libstdc++.6.dylib 0x95714261 __cxa_throw + 101
    7 com.apple.helpui 0x001219f6 _IAAssertionFunc(char const*, int, char const*, char const*, long) + 152

    Thread 1:
    0 libSystem.B.dylib 0x93e324a6 mach_msg_trap + 10
    1 libSystem.B.dylib 0x93e39c9c mach_msg + 72
    2 com.apple.CoreFoundation 0x96c770ce CFRunLoopRunSpecific + 1790
    3 com.apple.CoreFoundation 0x96c77cf8 CFRunLoopRunInMode + 88
    4 com.apple.CFNetwork 0x96d43eca CFURLCacheWorkerThread(void*) + 396
    5 libSystem.B.dylib 0x93e636f5 _pthread_start + 321
    6 libSystem.B.dylib 0x93e635b2 thread_start + 34

    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x00000000 ebx: 0x93f2743f ecx: 0xbfffdf5c edx: 0x93ea0b9e
    edi: 0x00164cfa esi: 0xa0434578 ebp: 0xbfffdf78 esp: 0xbfffdf5c
    ss: 0x0000001f efl: 0x00000286 eip: 0x93ea0b9e cs: 0x00000007
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0xa0627108

    Binary Images:
    0x1000 - 0xaffc com.apple.helpviewer 4.0.1 (170.3) <da2989571195cfbde6c479294ff69e60> /System/Library/CoreServices/Help Viewer.app/Contents/MacOS/Help Viewer
    Mac Junkie
    - MacBook Pro 2.4, 500Gb, 4Gb
    - MacBook Air (wife's), - iPad 2 64Gb
    - 2 x iPod Touch 32Gb and iPhones 3GS 32Gb

  2. #2
    Mac Help crashing OS 10.5.5
    brianwmay's Avatar
    Member Since
    Mar 17, 2008
    Location
    Doncaster, UK
    Posts
    286
    Specs:
    MBP, iPad 2 64, 2 x iPod Touch, MBA, 2 x iPhone 3g
    Tried to add the screen grab but don't know how to do that either . . .
    Mac Junkie
    - MacBook Pro 2.4, 500Gb, 4Gb
    - MacBook Air (wife's), - iPad 2 64Gb
    - 2 x iPod Touch 32Gb and iPhones 3GS 32Gb

  3. #3
    Mac Help crashing OS 10.5.5
    Tarek's Avatar
    Member Since
    Sep 18, 2008
    Location
    Cairo, Egypt
    Posts
    784
    Specs:
    15" MacBook Pro 2.4 GHz Intel Core i5
    Wish I could help, but I tried what you did today and it worked fine. I just updated to OS 10.5.5 two days ago.

  4. #4
    Mac Help crashing OS 10.5.5
    brianwmay's Avatar
    Member Since
    Mar 17, 2008
    Location
    Doncaster, UK
    Posts
    286
    Specs:
    MBP, iPad 2 64, 2 x iPod Touch, MBA, 2 x iPhone 3g
    Thanks Tarek - that tells me it's probably specific to my machine. I repaired all my permissions just in case but no joy.

    I might just have to wait and see what happens.

    I appreciate you looking.
    Mac Junkie
    - MacBook Pro 2.4, 500Gb, 4Gb
    - MacBook Air (wife's), - iPad 2 64Gb
    - 2 x iPod Touch 32Gb and iPhones 3GS 32Gb

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