How do I know it's Leopard?

[Virginia P]

Just unpacked my first Mac - 24 inch 2.4 - (refurbished and immaculate)

Tried to download the latest Safari and got an error message saying my machine was not able to accept it, needed greater spec.

This must mean that it is not the latest Leopard version? How can I tell? It was sold as having Leopard installed.

 

[bryphotoguy]

Go to the Apple in the top left of the screen and go to "About the Mac." It should say version 10.5.2 if you're running the latest version. If not, click the software update right below that.

 

[MacHeadCase]

Welcome to Mac-Forums, Virginia P. I hope you enjoy your stay.

bryphotoguy answered your query but I would add this in case it comes in handy in the future... Here is from Mac-Forums's FAQ section, how to gather all the info on your Mac.

 

[Alexis]

How are you downloading Safari? It's best to just do it through Software Update (click on the Apple logo in the top left)

 

[Virginia P]

Thanks for your help everyone. Did as suggested by briphotoguy and downloaded the latest version - moved from 10.5 to 10.5.2 and now accepts latest Safari without problem.

Stuck on setting up email - is this the place to ask?

I really do need the full Idiot's Guide....

 

[bryphotoguy]

It's Bry with a Y but close enough.

What are you having trouble with using Mail?

 

[rohan]

well wherever you ask...i think you need to ask a little more...could you elaborate what you mean by setting up email...are you trying to set up mail to work with your existing account?

 

[Virginia P]

Sorry about the "i" bry -

Mail -

I have three email accounts with a local telecoms provider - I can access and use them online, but I was trying to get them to all arrive in the mail application of the Mac, as they currently do with Outlook on my PC

I went through what seemed to be the correct procedure - and have set up three accounts. The POP? address is mail.manx.net. For each account I set up, I was asked for my password, and I inputted the password I use for each account.

Unfortunately, when I try to CONNECT each account I get a message to the effect "Mail cannot verify identify of mail.manx.net"

I also get a message, when i enter the password for each account "The POP server for mail.manx.net rejected the password for user virginia p"

I have tried to start again by deleting what has been set up, but am unable to get the three accounts deleted. I suspect there is some very basic misunderstanding on my part, and if I could start again, by about 2010 I will have it sorted, but until I can delete and start again, I am a bit stuck

Advice for a novice very gratefully received...

 

[dtravis7]

What Internet Service Provider (ISP) are you with? Are your email accounts through your ISP? I can probably figure out what you are doing wrong if I know the ISP so I can check out their settings.

Did you use the same settings that worked in Outlook on the PC?

EDIT: If this is them here is a Setup guide for setting up manx.net with Apple Mail.

Hope this is your ISP and this helps.

http://www.manx-telecom.com/pdf/Set_up_Mac_Mail_for_Manxnet_Mail.pdf

I think your issue is you have mail.manx.net instead of mailin.manx.net for your POP server.

Also Welcome to Mac Forums and to the world of the Mac and OSX!!!

 

[Virginia P]

Thanks for that dtravis - I approached it from the wrong end - but still no joy. You were right about using mailin.manx.net instead of the settings on my Outlook.
However, when I try to set up my account - on the Incoming box I get the message "Trying to log into the POP server "mailin.manx.net" failed. Make sure the user name and password you entered are correct, then click Continue If the information isn't corret, you cannot receive mail.

I get a similar message on the outgoing mail server box. I am certain that the username and the password are exactly the same as I use for the account via Outlook.

Just cannot fathom out what is wrong, though no doubt it is something very simple to do with username and password

Help, once again, gratefully received....

 

[rohan]

umm ....is it possible that you should select it as an imap account? this may not work....but its worth a shot...

 

[dtravis7]

You don't have SSL checked by accident do you?

According to the setup instructions their ISP is using a POP account so IMAP would not work.

 

[Virginia P]

I get the error message "make sure the user name and password you entered are correct" before the option of checking the SSL box comes up

So I am still stuck

Awaiting advice from the Manxnet helpline.

 

[dtravis7]

I get the error message "make sure the user name and password you entered are correct" before the option of checking the SSL box comes up

So I am still stuck

Awaiting advice from the Manxnet helpline.

Let us know if they offer any help. I sent you a Private Message.

 

[Virginia P]

Right - I have been in touch with my local telecoms which provides my email accounts. Despite having the 'how to do it' link - as posted by dtravis7 above, they now tell me that their manxnet addresses do not work with Apple and that it is a fault of Apple. I find this very hard to believe. Why have that link on their site?

So gentlemen, what is the best way to proceed. I have a Google account - is that any good, and how would I configure that, and how do I get my Manxnet accounts to arrive there? Do I have to set a .mac account?

So many questions.....

 

[bryphotoguy]

Google Mail should work fine. The only big e-mail provider that won't work Mail is Yahoo and that's Yahoo's fault.
I don't know how to route your e-mails gmail though. A .mac account isn't necessary.

Good luck.

 

[dtravis7]

I have 3 accounts on Yahoo and they all work fine in mail. Are you talking the Free Yahoo? If so, yes and that is Yahoo's fault but since the account is free, one really can't complain. The Pay Yahoo is a regular POP account and works great.

To the OP, They are lying to you. Why would they provide a guide for Apple Mail Setup if it would not work?

I would bet $$$ I could get it to work if I was there. There is a way to forward to your Google Mail. Will check into it for you, but there is no way a basic POP account like what they are providing will not work in Mail.

 

[bryphotoguy]

Yea, free Yahoo mail. I assumed if she was paying for an e-mail service she wouldn't be messing with the local providers service or gmail.

Pretty confident there dtravis....

 

[dtravis7]

Yea, free Yahoo mail. I assumed if she was paying for an e-mail service she wouldn't be messing with the local providers service or gmail.

Pretty confident there dtravis....

Yes, confident they are lying to her and confident it can be made to work.

On the Yahoo thing, you did not say Free so I took it Yahoo in general. There are many I have ran into who feel Mail will not do this, or that when it will. Just being careful and trying to help the OP with her issue. Her ISP is totally lying to get out of helping her.

Most Free mail services I have messed with are WEB only but of course there exceptions.

To the OP on the Forwarding issue. Google Mail can be set to forward to another another account but you need the reverse. I will check your ISPs page and see if they offer forwarding and get back to you.

 

[hondagus87]

Very interesting that they would blame apple. Can you auto forward your manxnet email to gmail? If yes then you can just setup mail with gmail. It sounds to me that the help desk people for this company only deal with windows so they don't know how to set it up. I don't see how it couldn't be setup though. Hopefully someone who knows more can help you.