Results 1 to 14 of 14
  1. #1
    .MAC double emails
    joyseeker's Avatar
    Member Since
    Apr 14, 2007
    Location
    Surrey UK
    Posts
    108
    Specs:
    MacBook
    .MAC double emails
    my .mac account keeps sending me duplicate emails for everyone sent to my account. its maddening trying the find a way of stopping it.

    help please.

  2. #2
    .MAC double emails

    Member Since
    Apr 22, 2007
    Location
    Nashville, TN
    Posts
    687
    Specs:
    2010 Macbook Pro, 8g RAM, iPhone 6, iPad Mini, Apple TV
    Is this an ongoing thing? Or just recent? Sometimes your ISP will hiccup and this will happen, but if it is ongoing, there is something else happening. Are you using it as POP or IMAP? Have you checked your preferences for mail staying on the server?
    Mary

  3. #3
    .MAC double emails
    MACGIRL34's Avatar
    Member Since
    Sep 01, 2007
    Location
    USA
    Posts
    451
    Specs:
    24" iMac 2.8 GHZ/2GB/320GB/Leopard
    It did it to me for the first time the other day...
    .Leo my mac kitty... 24" iMac 2.8GHz, Macbook Air 1.8GHZ/2GB/80GB, iPhone 3G 16GB White , iPod Classic 80GB, iPod Nano...
    MAC CHAT: macgirl3434 see profile
    My site: see profile

  4. #4
    .MAC double emails
    PapaNoHair's Avatar
    Member Since
    Jul 18, 2006
    Location
    Florida
    Posts
    2,180
    Mine did it last week for one day then cleared up by itself.

  5. #5
    .MAC double emails
    joyseeker's Avatar
    Member Since
    Apr 14, 2007
    Location
    Surrey UK
    Posts
    108
    Specs:
    MacBook
    mine does it with every email ever since i took the .mac service 6 months ago.

  6. #6
    MacHeadCase
    Guest
    I think you need to contact .Mac support. On the UK website click on .Mac and you should see a link to contact them or a link to the Support page and there you will find a link to contact them.

    I imagine this has nothing to do with your Mac or your setup but rather with the service at their end. If it isn't the case, they'll guide you through some troubleshooting procedures that will fix it, I'm sure: and if it is on your end, it would be helpful to others if you posted back the solution.

    Hope you get this fixed.

  7. #7
    .MAC double emails
    joyseeker's Avatar
    Member Since
    Apr 14, 2007
    Location
    Surrey UK
    Posts
    108
    Specs:
    MacBook
    i've just noticed ......
    the problem is fixed.

    sent an email to apple support yesterday (the chat option was busy). haven't got an email from them back yet but i get single .mac emails now yeppy.

  8. #8
    .MAC double emails
    joyseeker's Avatar
    Member Since
    Apr 14, 2007
    Location
    Surrey UK
    Posts
    108
    Specs:
    MacBook
    Quote Originally Posted by joyseeker View Post
    the problem is fixed.

    sent an email to apple support yesterday (the chat option was busy). haven't got an email from them back yet but i get single .mac emails now yeppy.
    cancel last. i'm back to receiving duplicate emails.

  9. #9
    MacHeadCase
    Guest
    Email back. Or try to catch support in chat. I'd be very curious in seeing the solution to this. I still think this is something on their end.

    I'm looking at Tiger's Mail.app right now and can't see how you can set it up to ask for duplicates.

  10. #10
    .MAC double emails
    joyseeker's Avatar
    Member Since
    Apr 14, 2007
    Location
    Surrey UK
    Posts
    108
    Specs:
    MacBook
    no time to chat at the mo.

    strangely the notification for your post was received as a single. but then i sent a test from another mail service.

    screen shot attached with my name scrubbed to try and show i'm not jerking you around.
    Attached Images Attached Images

  11. #11
    .MAC double emails
    joyseeker's Avatar
    Member Since
    Apr 14, 2007
    Location
    Surrey UK
    Posts
    108
    Specs:
    MacBook
    unbelievable
    i switch off the macbook (running leopard) and when a power on mail has automatically deleted the duplicate (which sometime i notice it does) e i showed before.

    then my NTL mail duplicated one email but not the following one.

    edit: false alarm.... the 17.05 emails prove to be different and not duplicates.
    Attached Images Attached Images

  12. #12
    .MAC double emails
    joyseeker's Avatar
    Member Since
    Apr 14, 2007
    Location
    Surrey UK
    Posts
    108
    Specs:
    MacBook
    .Mac support responded to my email last nite.

    they asked for screen shots to illustrate the problem in Mail and then my .mac account. some of this mornings emails posed just right

    mail



    .Mac



    i still don't get why some (not all) emails downloaded by Mail are still stored in the .mac account.

  13. #13
    .MAC double emails
    joyseeker's Avatar
    Member Since
    Apr 14, 2007
    Location
    Surrey UK
    Posts
    108
    Specs:
    MacBook
    this is the second .mac response
    "My name is Lynn and I am a .Mac support agent. Due to the popularity of several new .Mac features, we are receiving a larger number of requests than expected. I am sorry for the delay in responding to your request, and will do my best to assist you in a timely manner.

    I reviewed the attachments you sent along with your reply, and noticed that you have two .Mac IMAP accounts - one for your .Mac account name 'EMAIL@ADDIE.com' and another one that is unnamed. It is likely that the second, unnamed account is causing the duplicate emails especially if the settings are the same as the 'EMAIL@ADDIE.com' account.

    If that is an unused account, please delete it and see if that eliminates the duplicate emails. Before you that, please save/back-up any emails you would like to keep on your computer to make sure nothing important is lost. Then delete the account by using the 3 simple steps in the following link:

    http://docs.info.apple.com/article.h.../en/10015.html

    If that is not an unused account, please make sure it has an assigned username so that the mail program can distinguish between it and your 'EMAIL@ADDIE.com' account.

    If the issue persists, please do not hesitate to respond to this email.

    Thank you for your patience in this matter. Have a great day.

    Sincerely,

    Lynn
    .Mac Support "


    i first noted my mac mail today can't download mail from my .mac account.

    then i noted the support email was duplicated but with a different time.



    and then i couldn't find 'ACCOUNTS' in preferences.


  14. #14
    MacHeadCase
    Guest
    Go quickly in your post above and edit out the email addies otherwise in no time at all you'll be inundated with spam in your mailboxes.

    Change the name@mac.com to something like name A T mac.com instead so webcrawlers won't identify the info as an email address.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Syncing Iphone emails and home computer emails?
    By Mike410 in forum iPhone Hardware and Accessories
    Replies: 5
    Last Post: 01-16-2011, 10:49 AM
  2. Mac Pro, does it get double-boxed when shipped?
    By johnnyICON in forum Apple Desktops
    Replies: 6
    Last Post: 09-14-2008, 01:13 AM
  3. How to config double proxy level on Mac
    By xLuke in forum OS X - Operating System
    Replies: 0
    Last Post: 08-13-2007, 12:12 AM
  4. Just double checking.. I can't upgrade my Mac?
    By CaptSaltyJack in forum Switcher Hangout
    Replies: 4
    Last Post: 04-28-2007, 01:40 AM
  5. Double Click mouse for Mac Mini
    By Dspg_Asap in forum Schweb's Lounge
    Replies: 3
    Last Post: 05-13-2006, 04:57 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •