Results 1 to 5 of 5
  1. #1
    Mac Mail / Entourage IMAP problem.....

    Member Since
    Sep 19, 2006
    Posts
    9
    Mac Mail / Entourage IMAP problem.....
    Hi,

    I have a strange issue at the moment with Mac Mail and Entourage using a .Mac account. For some unknown reason when receiving emails they are delivered to the inbox as norm but after a second the emails are sent straight to trash / deleted items - I have checked if there are rules in place, there are none. I have setup the .Mac IMAP account on a different mac and it works fine. Anyone have any ideas? Any suggestions would be grateful

    Thanks,
    Grant

  2. #2
    Mac Mail / Entourage IMAP problem.....
    mac57's Avatar
    Member Since
    Apr 29, 2006
    Location
    St. Somewhere
    Posts
    4,560
    Specs:
    iMac 27" 3.4 GHz, 256 GB SSD, 2 TB HDD, 8 GB RAM
    Is this true for either of MacMail or Entourage? No matter which one is used, the incoming message is moved to trash?

    This would imply that .Mac is flagging the message as Spam or Junk. I don't have a .Mac account so I don't know if it has the capability, but most such systems do. Is there a way to check for this and disable it if set?
    My Macs: iMac 27" 3.4 GHz, Mac Pro 3.2 GHz, PowerMac G5 Quad 2.5 GHz, G4 Cube with 1.2 GHz Upgrade
    My iStuff: 64GB iPhone 5, 64GB iPad4, 30GB iPod Video, 16GB iPod Touch
    My OS': Mac OS X Lion, Mac OS X Snow Leopard, Mac OS X Tiger, Mac OS 9.2.2, openSUSE 10.3
    I was on the Mac-Forums honor roll for September 2007

  3. #3
    Mac Mail / Entourage IMAP problem.....

    Member Since
    Sep 19, 2006
    Posts
    9
    Yes exactly that, regardless of what program is used, the message is sent to trash / deleted items. There is no AV / Anti Spam software installed on the mac. I'm scratching my head for ideas!!

  4. #4
    Mac Mail / Entourage IMAP problem.....
    mac57's Avatar
    Member Since
    Apr 29, 2006
    Location
    St. Somewhere
    Posts
    4,560
    Specs:
    iMac 27" 3.4 GHz, 256 GB SSD, 2 TB HDD, 8 GB RAM
    OK, if it is consistent across mail agents, it is not your specific mail agent. Instead, it is something related to the messages themselves. That is what led me to suggest that the mail server for your .Mac account may be flagging the messages as junk for some reason. Most mail agents react to this, perhaps causing what you are seeing.

    Does this problem effect ALL messages, or just some?

    Can you check and disable any kind of mail filtering that your .Mac account may have? I am still suspicious of this...
    My Macs: iMac 27" 3.4 GHz, Mac Pro 3.2 GHz, PowerMac G5 Quad 2.5 GHz, G4 Cube with 1.2 GHz Upgrade
    My iStuff: 64GB iPhone 5, 64GB iPad4, 30GB iPod Video, 16GB iPod Touch
    My OS': Mac OS X Lion, Mac OS X Snow Leopard, Mac OS X Tiger, Mac OS 9.2.2, openSUSE 10.3
    I was on the Mac-Forums honor roll for September 2007

  5. #5
    Mac Mail / Entourage IMAP problem.....

    Member Since
    Sep 19, 2006
    Posts
    9
    As far as I can see there are no settings on the .Mac mail page that flags messages as spam. All messages are moved to deleted items / trash regardless of content etc. What confuses me is that when I setup the same .Mac account on a different mac, it works fine. It seems like its just machine specific - A weird one!

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. MAC Mail 4.5 (Entourage) - IMAP Folder lost
    By John Greer in forum OS X - Apps and Games
    Replies: 4
    Last Post: 07-09-2011, 09:35 PM
  2. Mac Mail 4.5 (Entourage) - GMail IMAP
    By John Greer in forum Switcher Hangout
    Replies: 2
    Last Post: 06-26-2011, 03:35 AM
  3. Mac Mail POP IMAP Multiple Computer Duplicate E-Mail Problem on Laptop
    By killertofu in forum OS X - Apps and Games
    Replies: 1
    Last Post: 02-11-2011, 06:15 PM
  4. Problem with Mac Mail-using imap on hosting account
    By markwco in forum OS X - Apps and Games
    Replies: 0
    Last Post: 03-28-2009, 04:45 PM
  5. Entourage imap problem
    By petemc123 in forum OS X - Apps and Games
    Replies: 1
    Last Post: 03-10-2009, 12:50 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •