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  1. #1
    MS Office X crashing on start up
    Hello, I am having a problem with Office X 10.0.0 on OSX 10.3.9. Everytime I launch word it shuts down as soon as the document is open. I have read about fonts causing problems like this, but making sure all of the default fonts are present dones not work. I have removed and reinstalled Office, and tried the 10.1.8 update, with no success.

    Any help would be much appreciated.


    Log attached.
    Attached Files Attached Files

  2. #2

    novicew's Avatar
    Member Since
    Jan 04, 2006
    Hamburg, Germany
    MacBook Pro | iMac(2.1 G5) | MacBook(2.16 C2D) | MacMini (1.67 CD) | iPhone 4 | iPad (3rd Gen)
    It can very much be due to a Font problem. Try removing all the font cache (Onyx is a good tool) and also delete the ~/Library/Preferences/ file. If you have created more than one user, try to login to a different user account and see whether the problem still persist.

  3. #3
    Thanks for the help! Will try it later next time I see my friend and his computer.

  4. #4

    christm's Avatar
    Member Since
    Dec 18, 2005
    Devon, England
    ibook g4, imac 2ghz c2d, mbp 2.4ghz c2d - 10.5.1
    onyx is a very good tool. i use it very often and sorts any problems that i have. although im afraid i cant help you with the office crashing problem.

  5. #5

    kgeier82's Avatar
    Member Since
    Dec 01, 2006
    MBP 2.4/2GB/200HD/256 8600gt
    im having the same troubles.

    i dont get any error message with word trying to open. it just gets to the "ask for template" window, i hit ok, and it closes, W goes byebye in dock.

    powerpoint does the same thing, only i get

    2.4ghz Unibody | Hitachi 320GB 7200 | 256MB 9600gt

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