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  1. #1
    Problems with EarthLink Total Access
    dolphin01's Avatar
    Member Since
    Aug 11, 2006
    Location
    California
    Posts
    172
    Question Problems with EarthLink Total Access
    It just took over 5 minutes to open this page. My laptop is so slow. I've never had it move this slow before. I'm on dial up and just switched servers. I now have earthlink. Last night it was quite fast and I downloaded a program called total access which has an accelerated function. I think it's doing the opposite! I've restarted it and repaired permissions. What else can I do? Should I dump the program?
    My eMac desktop is doing fine and I downloaded the same program onto it.
    I'm also having problems getting connected on this laptop.
    But no problems with the eMac.
    HELP

  2. #2
    Problems with EarthLink Total Access
    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,477
    Specs:
    iMac late 2007 10.11.b4, iMac 2008 10.10.5, Macbook2007 10.7.5, Mac Mini 10.7.5, iPhone 3GS Note 8!!
    What is the URL for that program? Sounds like an accelerator of some kind. I did not know anyone made one for OSX. I avoid them at all costs.

  3. #3
    Problems with EarthLink Total Access
    D3v1L80Y's Avatar
    Member Since
    Feb 02, 2004
    Location
    PA
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    12,456
    Specs:
    MacBook
    Quote Originally Posted by dolphin01 View Post
    It just took over 5 minutes to open this page. My laptop is so slow. I've never had it move this slow before. I'm on dial up and just switched servers. I now have earthlink. Last night it was quite fast and I downloaded a program called total access which has an accelerated function. I think it's doing the opposite! I've restarted it and repaired permissions. What else can I do? Should I dump the program?
    My eMac desktop is doing fine and I downloaded the same program onto it.
    I'm also having problems getting connected on this laptop.
    But no problems with the eMac.
    HELP
    The Total Access software is quite uneccessary and takes up much more space than it is worth. The "speed" booster only compresses web page graphics to allow the site to load a small amount faster. It in no way speeds up your connection. Dial-up quality will not be consistent between computers and connection speed and quality can and most likely will fluctuate from day to day.
    Your best best is to dump the software.
    __________________________________________________
    Posting and YOU|Forum Community Guidelines|The Apple Product Cycle|Forum Courtesy

    mac: a waterproof raincoat made of rubberized fabric
    MAC: a data communication protocol sub-layer, also known as the Media Access Control
    Mac: a brand name which covers several lines of personal computers designed, developed, and marketed by Apple Inc.


  4. #4
    Problems with EarthLink Total Access
    dolphin01's Avatar
    Member Since
    Aug 11, 2006
    Location
    California
    Posts
    172
    ok. I'm dumping it.

  5. #5
    Problems with EarthLink Total Access
    dolphin01's Avatar
    Member Since
    Aug 11, 2006
    Location
    California
    Posts
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    I think it's all dumped. I spotlighted "total access" and dumped from there. Anywhere else I should look?
    Ibook is still crawling tho. anything else I can do to help it? It has never moved this slow.

  6. #6
    Problems with EarthLink Total Access
    coach_z's Avatar
    Member Since
    Jul 23, 2004
    Location
    North NJ
    Posts
    3,169
    Specs:
    i dont have no mac's
    restart your computer
    -chris
    MoTM honor roll...
    when?
    i dont remember

  7. #7
    Problems with EarthLink Total Access
    dolphin01's Avatar
    Member Since
    Aug 11, 2006
    Location
    California
    Posts
    172
    I did that. It took 12 min now to get to this point

  8. #8
    Problems with EarthLink Total Access
    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,477
    Specs:
    iMac late 2007 10.11.b4, iMac 2008 10.10.5, Macbook2007 10.7.5, Mac Mini 10.7.5, iPhone 3GS Note 8!!
    Which iBook is this? CPU like G3, G4 Etc, Mhz, Amount of RAM? 12 minutes sounds like the XP system I just worked on today with so many Virus's that I lost count! Also which version of OSX are you running?

  9. #9
    Problems with EarthLink Total Access
    coach_z's Avatar
    Member Since
    Jul 23, 2004
    Location
    North NJ
    Posts
    3,169
    Specs:
    i dont have no mac's
    im sorry i didnt see that you already restarted. i assume your on your emac right now, check out this thread and do some of the things in it: http://www.mac-forums.com/apple-notebooks/13136-notebook-instant-fixes-thread.html
    -chris
    MoTM honor roll...
    when?
    i dont remember

  10. #10
    Problems with EarthLink Total Access
    dolphin01's Avatar
    Member Since
    Aug 11, 2006
    Location
    California
    Posts
    172
    Quote Originally Posted by dtravis7 View Post
    Which iBook is this? CPU like G3, G4 Etc, Mhz, Amount of RAM? 12 minutes sounds like the XP system I just worked on today with so many Virus's that I lost count! Also which version of OSX are you running?
    It's the G4, 1.33 GHz, 512RAM. I've never had any problems til I switched over to earthlink. could I have gotten a virus from them somehow?? Or from the program, total access?? Now I'm nervous! What kind of virus's are you seeing and how are the Macs getting them?
    I'm running OSX 10.4.7

  11. #11
    Problems with EarthLink Total Access
    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,477
    Specs:
    iMac late 2007 10.11.b4, iMac 2008 10.10.5, Macbook2007 10.7.5, Mac Mini 10.7.5, iPhone 3GS Note 8!!
    I have that very machine with same specs and even amount of RAM. On the little I have to use Dialup it's as fast as dialup can go. There are no Virus's at the moment for OSX in the wild. I am wondering if that Total Access messed something up in OSX. Do you have your OSX DVD that came with the iBook? I would try an Archive and Install and reinstall. If you choose Archive and Install none of your files or settings will be lost. Something is messed up in the OS. Mine is as fast as the day I bought it 1 year ago now. Hope that helps you out.

    Also what speed are you connecting to Earthlink's dialup? That would not make your machine take that long to boot but it could make the internet go very slow if you are getting a slow connect. I get 50.333 here when I am stuck with Dialup.

  12. #12
    Problems with EarthLink Total Access
    D3v1L80Y's Avatar
    Member Since
    Feb 02, 2004
    Location
    PA
    Posts
    12,456
    Specs:
    MacBook
    There are no viruses on your machine.
    The Total Access software is notorious for screwing up people's computers. I should know... I used to work for EarthLink. :black:

    Try checking with these articles for proper ways to uninstall TA software :

    http://kb.earthlink.net/case.asp?article=9045

    http://kb.earthlink.net/case.asp?article=95378

    http://kb.earthlink.net/case.asp?article=8405
    __________________________________________________
    Posting and YOU|Forum Community Guidelines|The Apple Product Cycle|Forum Courtesy

    mac: a waterproof raincoat made of rubberized fabric
    MAC: a data communication protocol sub-layer, also known as the Media Access Control
    Mac: a brand name which covers several lines of personal computers designed, developed, and marketed by Apple Inc.


  13. #13
    Problems with EarthLink Total Access
    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,477
    Specs:
    iMac late 2007 10.11.b4, iMac 2008 10.10.5, Macbook2007 10.7.5, Mac Mini 10.7.5, iPhone 3GS Note 8!!
    For sure try out Devilboy's suggestions first. That might fix it.

  14. #14
    Problems with EarthLink Total Access
    dolphin01's Avatar
    Member Since
    Aug 11, 2006
    Location
    California
    Posts
    172
    Just $#$%$ great! I'm running at 21600 on my dialup right now. I've never reinstalled anything before. yes, I have the DVD that came with my ibook but I'm afraid I'll loose everything on it and I can't afford that.
    I'll look at those sites that you guys gave me and see if it's simple for ME.

  15. #15
    Problems with EarthLink Total Access
    dolphin01's Avatar
    Member Since
    Aug 11, 2006
    Location
    California
    Posts
    172
    I already trashed the whole total access but i did it the hard way. Piece by piece. Spotlight isn't showing anymore of that crap.
    so, it's gone. Do you think running at 21600 would cause the ibook to run this slow? It's a bit faster right now. But still slow. Slower than before the total access.
    Do you think I will need to start all over and reinstall? Oh man - I hope not.
    I'm going to get on the emac and get rid of that total access the easy and correct way.

    ok.... even tho it's on the emac, I'm going to post here since it's all in the same subject. The got it off the emac except for one file. Going to Library > Pref. panes > there's a total access in there but it won't allow me to trash it. It says it's owned by root. What does that mean?? How can I get rid of it?
    Thanks....

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