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  1. #1
    Entourage emails not displaying properly
    Alexis's Avatar
    Member Since
    Apr 20, 2006
    Posts
    2,255
    Specs:
    Al iMac 20" 2.4Ghz Intel Core 2 Duo
    Entourage emails not displaying properly
    A few emails I receive in Entourage don't display properly:

    www.violetmount.com/email.png

    It looks like some sort of system font issue, but the same thing happens on a brand new IMac. Any ideas?

  2. #2
    Entourage emails not displaying properly

    Member Since
    Oct 27, 2005
    Posts
    4,702
    Hi Alexis,

    Try this:

    Quit Entourage, open the following folder on your computer, and delete the two files listed below:

    Users/[YourUserName]/Library/Caches

    - com.microsoft.browserfont.cache
    - Tasman Browser.cache


    With these two files removed, relaunch Entourage and see if the text display is fixed.

    Let us know how this goes.....

  3. #3
    Entourage emails not displaying properly
    Alexis's Avatar
    Member Since
    Apr 20, 2006
    Posts
    2,255
    Specs:
    Al iMac 20" 2.4Ghz Intel Core 2 Duo
    Perfect! Thanks for your help.

    I do seem to be deleting caches, files and prefs alarmingly often to get things working. The only bad thing about OS X I find.

  4. #4
    Entourage emails not displaying properly

    Member Since
    Oct 27, 2005
    Posts
    4,702
    Glad it worked out for you!

  5. #5
    Entourage emails not displaying properly

    Member Since
    Oct 17, 2011
    Posts
    1
    Having same Issue
    I deleted the files that were in that directory and relaunched Entourage and some of my emails seem to not show up or are in a weird font still.

    I know that I added new fonts to my fonts folder and at times Entourage at launch asks permission to use certain fonts. There must be some type of conflict in the fonts folder but not sure what to do.

    Thanks in advance!

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