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  1. #1
    Word for Mac 2008 Home and Student quit opening

    Member Since
    Jul 23, 2014
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    1
    Word for Mac 2008 Home and Student quit opening
    Word for Mac 2008 Home and Student recently quit opening after 3 plus years of no problems. Error message "... because of a problem ... may need to reinstall ... (OS X 10.6.8 (10K549))".

  2. #2
    Word for Mac 2008 Home and Student quit opening
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,271
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    It sounds like the user identity data base has become corrupt. I have found that even when rebuilding it according to the MS instructions, it doesn't help. Use the Office 2008 uninstaller and then reinstall is probably the best way to solve it. You won't lose any of your documents or personal templates. Make sure you have your serial number on hand when reinstalling.

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