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  1. #1
    iTunes 11.2.1 Crash

    Member Since
    Nov 09, 2011
    Posts
    251
    Specs:
    15" rMBP Mid-2014 ~ iPad 4 16GB ~ iPhone 6 Plus 16GB
    iTunes 11.2.1 Crash
    Hi guys,

    I just updated to 10.9.3 followed by 11.2.1 on iTunes. Seeing as I was in the update mood, I also downloaded some iOS updates in iTunes and on plugging in my iPhone 5, iTunes crashed, forcing me to force quit (after giving it some time). Same for my iPad 4 and iPod Nano.

    I was updating OS X from 10.9.2, but I hadn't updated iTunes for a good while - looks like I should've held onto that strategy! iPhoto is still works fine with iPhone and iPad.

    I've found a couple of suggestions on the Apple Discussion Forums, but nothing that seems to fix the problem. Anyone ideas?

    Thanks,
    Checco

  2. #2
    iTunes 11.2.1 Crash
    osxx's Avatar
    Member Since
    Jan 19, 2008
    Location
    houston texas
    Posts
    4,695
    Specs:
    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    What version of iTunes did you have before the update as there have been quite a few changes over the year.
    I always tell our clients to keep up to date because sooner or later you will be forced to if you want certain apps or the latest enhancements.
    Try running a Permissions Repair in Disk Utility.

  3. #3
    iTunes 11.2.1 Crash
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,191
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Did you try downloading the iTunes update again? There have been reports of a corrupted iTunes update when downloaded along with the Mavericks update. I experienced a bad download of the iTunes update and had to download it again. It seems OK now.

  4. #4
    iTunes 11.2.1 Crash

    Member Since
    Nov 09, 2011
    Posts
    251
    Specs:
    15" rMBP Mid-2014 ~ iPad 4 16GB ~ iPhone 6 Plus 16GB
    Quote Originally Posted by osxx View Post
    What version of iTunes did you have before the update as there have been quite a few changes over the year.
    No idea, didn't check beforehand

    Quote Originally Posted by osxx View Post
    Try running a Permissions Repair in Disk Utility.
    Unfortunately didn't work!

    Quote Originally Posted by chscag View Post
    Did you try downloading the iTunes update again?
    This solved it! I'd never experienced something like this before - corrupt but seems fine. Glad to have learned something new, thank you!

  5. #5
    iTunes 11.2.1 Crash
    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    20,014
    Specs:
    iMac i5 2.7GHz, 16GB memory, OS 10.10.5
    There was a slight problem with the first update reported pretty wide.


    http://macdailynews.com/2014/05/17/a...rs-folder-bug/
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  6. #6
    iTunes 11.2.1 Crash
    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,477
    Specs:
    iMac late 2007 10.11.b4, iMac 2008 10.10.5, Macbook2007 10.7.5, Mac Mini 10.7.5, iPhone 3GS Note 8!!
    Yes, it actually changed the permissions on the User folder! Glad they fixed it.

  7. #7
    iTunes 11.2.1 Crash

    Member Since
    Nov 09, 2011
    Posts
    251
    Specs:
    15" rMBP Mid-2014 ~ iPad 4 16GB ~ iPhone 6 Plus 16GB
    Thanks everyone.

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