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  1. #1
    Crestron XPanel app crashes before establishing the connection

    Member Since
    Feb 14, 2014
    Posts
    2
    Crestron XPanel app crashes before establishing the connection
    Hi. I’m looking for some help with this crash log I have. I’m trying to see if anyone can help me trace what can be causing this app to crash, therefore fixing my problem.

    I have a remote iMac running Lion 10.7.5 which is used to control a Crestron system in the apartment, among other basic things – email, browsing the web, setting up my calendar and that’s pretty much it. No heavy usage, gaming or any crazy software installed on it.

    The XPanel app is pretty simple and straight forward to use. You actually can’t do much with it, it’s basically an interface to connect and control your main Crestron controller via a .xpnl file which holds the server IP, ports, user/pass, etc. It never gave me any issues in the past, although few months ago it just stopped working.
    I would double click my .xpnl file to establish the connection and wait for it to load all the controls but immediately before it finishes connecting, XPanel would crash and a Crash Report was generated – which I’ll attach to the post. It also started to crash on a second Mac I have, this one with Mavericks 10.9.1.

    A call to their “True Blue Support” wasn’t much of a help. Basically they pinpointed the issue being with the OS and told me to bring the computer to the Apple Store.
    Because the crash is happening only on these two machines and I was able to re-create the connection on other Macs, they will not debug the error or even take a look on the issue.
    So to the Genius Bar I took off…long story short…Of course they wouldn’t admit it was an OS X issue and told me to contact Crestron tech support. As a “courtesy” they ran tests, diagnostics, basic repairs and etc - which did not solve the problem. As a possible solution they suggested to re-load the OS. Back to the office I end up doing just that – both machines got their OS reloaded and voila, XPanel started working again.

    And it worked for a few months until a couple of days ago when stopped working again and crashing just like before. One possibility I see going on here is that someone is doing some “cleaning” on the system or running some tool/app to delete temporary files, cache, or something like that and breaking whatever XPanel needs to properly function. Of course when I asked around the office nobody knows anything about it, nobody touched the machine, nobody cleaned anything and so on. So I’m still looking for what can be causing this crash.


    Process: XPanel [352]
    Path: /Applications/XPanel.app/Contents/MacOS/XPanel
    Identifier: com.Crestron.XPanel
    Version: 1.0.0 (10)
    Code Type: X86 (Native)
    Parent Process: launchd [167]

    Date/Time: 2014-02-12 11:50:49.211 -0500
    OS Version: Mac OS X 10.7.5 (11G63)
    Report Version: 9

    Interval Since Last Report: 70443 sec
    Crashes Since Last Report: 15
    Per-App Interval Since Last Report: 1715 sec
    Per-App Crashes Since Last Report: 15
    Anonymous UUID: 7C02A59D-DF35-4518-BC95-3BD07D95F939

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

    VM Regions Near 0:
    --> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/XPanel.app/Contents/MacOS/XPanel
    __TEXT 0000000000001000-0000000000029000 [ 160K] r-x/rwx SM=COW /Applications/XPanel.app/Contents/MacOS/XPanel

    Application Specific Information:
    objc_msgSend() selector name: retain
    objc[352]: garbage collection is OFF

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0 libobjc.A.dylib 0x99e53d4b objc_msgSend + 27
    1 com.apple.CoreFoundation 0x918da898 CFRetain + 136
    2 com.apple.CoreGraphics 0x90dd5185 CGColorRetain + 22
    3 com.apple.CoreGraphics 0x90dcb2c9 CGGStateSetFillColor + 52
    4 com.apple.CoreGraphics 0x90ddca04 CGContextSetFillColorWithColor + 79
    5 com.Crestron.XPanel 0x000152b5 -[CrestronView drawRect:] + 197
    6 com.apple.AppKit 0x965106c9 -[NSView _drawRect:clip:] + 3717
    7 com.apple.AppKit 0x9653fae6 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1958
    8 com.apple.AppKit 0x9653fe87 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2887
    9 com.apple.AppKit 0x9653fe87 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2887
    10 com.apple.AppKit 0x9653fe87 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2887
    11 com.apple.AppKit 0x9653fe87 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2887
    12 com.apple.AppKit 0x9650e026 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVis ibleRect:rectIsVisibleRectForView:topView:] + 708
    13 com.apple.AppKit 0x9650f193 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVis ibleRect:rectIsVisibleRectForView:topView:] + 5169
    14 com.apple.AppKit 0x9650f193 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVis ibleRect:rectIsVisibleRectForView:topView:] + 5169
    15 com.apple.AppKit 0x9650d627 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVis ibleRect:rectIsVisibleRectForView:topView:] + 259
    16 com.apple.AppKit 0x96508caa -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVi sibleRectForView:] + 4817
    17 com.apple.AppKit 0x96501bd9 -[NSView displayIfNeeded] + 1365
    18 com.apple.AppKit 0x964fe99d -[NSWindow displayIfNeeded] + 316
    19 com.apple.Foundation 0x9ab4eefc __NSFirePerformWithOrder + 600
    20 com.apple.CoreFoundation 0x919410ce __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK _FUNCTION__ + 30
    21 com.apple.CoreFoundation 0x9194100d __CFRunLoopDoObservers + 413
    22 com.apple.CoreFoundation 0x91913984 __CFRunLoopRun + 1044
    23 com.apple.CoreFoundation 0x919131dc CFRunLoopRunSpecific + 332
    24 com.apple.CoreFoundation 0x91913088 CFRunLoopRunInMode + 120
    25 com.apple.HIToolbox 0x93db0543 RunCurrentEventLoopInMode + 318
    26 com.apple.HIToolbox 0x93db78ab ReceiveNextEventCommon + 381
    27 com.apple.HIToolbox 0x93db771a BlockUntilNextEventMatchingListInMode + 88
    28 com.apple.AppKit 0x964c0ee8 _DPSNextEvent + 678
    29 com.apple.AppKit 0x964c0752 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
    30 com.apple.AppKit 0x964bcac1 -[NSApplication run] + 911
    31 com.apple.AppKit 0x9674dac5 NSApplicationMain + 1054
    32 com.Crestron.XPanel 0x000025ca start + 54

    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0 libsystem_kernel.dylib 0x918a290a kevent + 10
    1 libdispatch.dylib 0x9a3afe04 _dispatch_mgr_invoke + 969
    2 libdispatch.dylib 0x9a3ae853 _dispatch_mgr_thread + 53

    Thread 2:: Dispatch queue: com.apple.root.default-priority
    0 libsystem_kernel.dylib 0x918a183e __psynch_cvwait + 10
    1 libsystem_c.dylib 0x99ddde21 _pthread_cond_wait + 827
    2 libsystem_c.dylib 0x99d8e42c pthread_cond_wait$UNIX2003 + 71
    3 com.apple.Foundation 0x9ab27be8 -[NSCondition wait] + 304
    4 com.apple.Foundation 0x9ab1a7f0 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone: modes:] + 1236
    5 com.apple.Foundation 0x9ab1a286 -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDo ne:] + 160
    6 com.apple.AppKit 0x9670b8d4 ____NSAppKitFinalizeThreadData_block_invoke_2 + 127
    7 com.apple.Foundation 0x9ab4fe3a -[NSBlockOperation main] + 269
    8 com.apple.Foundation 0x9ab13347 -[__NSOperationInternal start] + 1177
    9 com.apple.Foundation 0x9ab12ea7 -[NSOperation start] + 67
    10 com.apple.Foundation 0x9ab26ffa ____NSOQSchedule_block_invoke_2 + 135
    11 libdispatch.dylib 0x9a3adfbd _dispatch_call_block_and_release + 15
    12 libdispatch.dylib 0x9a3af01c _dispatch_worker_thread2 + 231
    13 libsystem_c.dylib 0x99ddbb24 _pthread_wqthread + 346
    14 libsystem_c.dylib 0x99ddd6fe start_wqthread + 30

    Thread 3:
    0 libsystem_kernel.dylib 0x918a202e __workq_kernreturn + 10
    1 libsystem_c.dylib 0x99ddbccf _pthread_wqthread + 773
    2 libsystem_c.dylib 0x99ddd6fe start_wqthread + 30

    Thread 4:
    0 libsystem_kernel.dylib 0x918a202e __workq_kernreturn + 10
    1 libsystem_c.dylib 0x99ddbccf _pthread_wqthread + 773
    2 libsystem_c.dylib 0x99ddd6fe start_wqthread + 30

    Thread 5:
    0 libsystem_kernel.dylib 0x918a202e __workq_kernreturn + 10
    1 libsystem_c.dylib 0x99ddbccf _pthread_wqthread + 773
    2 libsystem_c.dylib 0x99ddd6fe start_wqthread + 30

    Thread 6:
    0 libsystem_kernel.dylib 0x918a202e __workq_kernreturn + 10
    1 libsystem_c.dylib 0x99ddbccf _pthread_wqthread + 773
    2 libsystem_c.dylib 0x99ddd6fe start_wqthread + 30

    Thread 7:
    0 libsystem_kernel.dylib 0x918a202e __workq_kernreturn + 10
    1 libsystem_c.dylib 0x99ddbccf _pthread_wqthread + 773
    2 libsystem_c.dylib 0x99ddd6fe start_wqthread + 30

    Thread 8:: com.apple.CFSocket.private
    0 libsystem_kernel.dylib 0x918a1b42 __select + 10
    1 com.apple.CoreFoundation 0x91961e15 __CFSocketManager + 1557
    2 libsystem_c.dylib 0x99dd9ed9 _pthread_start + 335
    3 libsystem_c.dylib 0x99ddd6de thread_start + 34

    Thread 9:: com.apple.NSURLConnectionLoader
    0 libsystem_kernel.dylib 0x9189fc22 mach_msg_trap + 10
    1 libsystem_kernel.dylib 0x9189f1f6 mach_msg + 70
    2 com.apple.CoreFoundation 0x9190a9da __CFRunLoopServiceMachPort + 170
    3 com.apple.CoreFoundation 0x91913b04 __CFRunLoopRun + 1428
    4 com.apple.CoreFoundation 0x919131dc CFRunLoopRunSpecific + 332
    5 com.apple.CoreFoundation 0x91913088 CFRunLoopRunInMode + 120
    6 com.apple.Foundation 0x9ab320c4 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 378
    7 com.apple.Foundation 0x9ab25e25 -[NSThread main] + 45
    8 com.apple.Foundation 0x9ab25dd5 __NSThread__main__ + 1582
    9 libsystem_c.dylib 0x99dd9ed9 _pthread_start + 335
    10 libsystem_c.dylib 0x99ddd6de thread_start + 34

    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x0019f360 ebx: 0x001aee10 ecx: 0x96e0bdc8 edx: 0xb0019db0
    edi: 0x00000000 esi: 0x918da81d ebp: 0xbfffcd88 esp: 0xbfffcd64
    ss: 0x00000023 efl: 0x00010206 eip: 0x99e53d4b cs: 0x0000001b
    ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
    cr2: 0x00000000
    Logical CPU: 1

    Binary Images:
    0x1000 - 0x28fff +com.Crestron.XPanel (1.0.0 - 10) <CEB00CB4-38BF-52E3-CFFF-C5FF3B1EAF3F> /Applications/XPanel.app/Contents/MacOS/XPanel
    0x27e5000 - 0x27f0ff3 com.apple.Librarian (1.0.1 - 1) <6027262F-2CBF-3410-AF40-8654577CAD59> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
    0x6714000 - 0x674eff3 com.apple.Ubiquity (1.1 - 210.2) <F8426ABA-BB3F-3A48-BF4E-9A0F6C12634F> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
    0x6768000 - 0x6789ff7 com.apple.ChunkingLibrary (1.0 - 127.2) <8C1C8488-71E4-3C13-AF75-95CF06C040A3> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
    0x6794000 - 0x6819ffa com.apple.xquery (1.3 - 29) <06C4E4F3-CCA5-3951-B5E3-DC34FB314D32> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
    0x8fee4000 - 0x8ff16aa7 dyld (195.6 - ???) <60FD3471-A1D7-342E-99A7-3EDECDAEC6EC> /usr/lib/dyld
    0x9019b000 - 0x901b5fff com.apple.Kerberos (1.0 - 1) <D7920A1C-FEC4-3460-8DD0-D02491578CBB> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x901b6000 - 0x9021efff libc++.1.dylib (28.4.0 - compatibility 1.0.0) <B24814AB-CA77-3B9D-8FAB-58C9B4FD3A16> /usr/lib/libc++.1.dylib
    0x9021f000 - 0x9021ffff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <22997C20-BEB7-301D-86C5-5BFB3B06D212> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
    0x90220000 - 0x90227ff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <47DB9E1B-A7D1-3818-A747-382B2C5D9E1B> /usr/lib/system/libsystem_notify.dylib
    0x90228000 - 0x9024effb com.apple.quartzfilters (1.7.0 - 1.7.0) <64AB163E-7E91-3028-8730-BE11BC1F5237> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework/Versions/A/QuartzFilters
    0x9024f000 - 0x90403ff3 libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <4AFF6FC3-6283-3934-8EFC-CA227CA11164> /usr/lib/libicucore.A.dylib
    0x90404000 - 0x904c7fff com.apple.CoreServices.OSServices (478.50 - 478.50) <916A3B50-1033-3FFE-A9AF-3CC2B0F60EAE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
    0x904ce000 - 0x904cfff4 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <6DE3FDC7-0BE0-3791-B6F5-C15422A8AFB8> /usr/lib/system/libremovefile.dylib
    0x90576000 - 0x90578ff9 com.apple.securityhi (4.0 - 1) <C4BB2354-C7D2-3487-B71E-382DDC5B38E4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
    0x905e4000 - 0x90633ffb com.apple.AppleVAFramework (5.0.16 - 5.0.16) <1188E7AB-76FE-343F-9108-30CD67E5A37B> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
    0x90634000 - 0x908a8ff3 com.apple.CoreImage (7.99.1 - 1.0.1) <C4B2DD2A-8E45-31CD-9B25-2AC1CA252B14> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage
    0x908a9000 - 0x908bcff8 com.apple.MultitouchSupport.framework (231.4 - 231.4) <86C11177-EF7C-33DC-AFE3-703652463562> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
    0x908f1000 - 0x90cf3ff6 libLAPACK.dylib (??? - ???) <00BE0221-8564-3F87-9F6B-8A910CF2F141> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
    0x90cf4000 - 0x90d4dfff com.apple.HIServices (1.21 - ???) <91EC636D-AC27-3332-BA1C-FD7301917429> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
    0x90d4e000 - 0x9167972b com.apple.CoreGraphics (1.600.0 - ???) <DD7CDD67-FC4F-36FE-962F-2EA7EF3FC780> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
    0x9167a000 - 0x91680ffb com.apple.print.framework.Print (7.4 - 247.3) <CB075EEE-FA1F-345C-A1B5-1AB266FC73A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
    0x91681000 - 0x916c4ffd libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <6B35F203-5D72-335A-A4BC-CC89FEC0E14F> /usr/lib/system/libcommonCrypto.dylib
    0x916c5000 - 0x916c7ff7 libdyld.dylib (195.6.0 - compatibility 1.0.0) <1F865C73-5803-3B08-988C-65B8D86CB7BE> /usr/lib/system/libdyld.dylib
    0x916c8000 - 0x9179fff3 com.apple.avfoundation (2.0 - 180.50) <7B7FDF30-AC40-3715-A409-B5A27F7B5585> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
    0x917a0000 - 0x917c0ff7 com.apple.RemoteViewServices (1.5 - 44.2) <11C87337-FF29-3976-A230-6387D96563C5> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
    0x917c1000 - 0x917c5ff7 com.apple.OpenDirectory (10.7 - 146) <CFBA4CCF-65D4-3879-BC6A-8888C13E3345> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    0x91836000 - 0x91836fff com.apple.vecLib (3.7 - vecLib 3.7) <8CCF99BF-A4B7-3C01-9219-B83D2AE5F82A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x91837000 - 0x9183dfff libGFXShared.dylib (??? - ???) <9C9834EB-B794-38C8-9B90-31D8CB234F86> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
    0x9183e000 - 0x91849ff3 libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <D6E17FD4-ECA0-3EEE-BFC5-F6A42A21AB5D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x9184a000 - 0x91887fef libGLImage.dylib (??? - ???) <FC13D46F-69C4-3BA1-A5E8-52C2EC8B7D58> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
    0x91888000 - 0x91888fff com.apple.audio.units.AudioUnit (1.7.3 - 1.7.3) <2E71E880-25D1-3210-8D26-21EC47ED810C> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x91889000 - 0x918a7ff7 libsystem_kernel.dylib (1699.32.7 - compatibility 1.0.0) <79179F83-457A-3539-A76B-E960D2108109> /usr/lib/system/libsystem_kernel.dylib
    0x918a8000 - 0x918d7ff7 libsystem_info.dylib (??? - ???) <37640811-445B-3BB7-9934-A7C99848250D> /usr/lib/system/libsystem_info.dylib
    0x918d8000 - 0x91aaffe7 com.apple.CoreFoundation (6.7.2 - 635.21) <4D1D2BAF-1332-32DF-A81B-7E79D4F0A6CB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x91ad5000 - 0x91ccdff7 com.apple.CoreData (104.1 - 358.14) <C1730963-F75D-3338-B65F-D50235538B28> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x91e70000 - 0x91ecbff3 com.apple.Symbolication (1.3 - 91) <B9D69476-B09A-38BB-AB8F-644C0032DA97> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
    0x91edd000 - 0x91eeafff libGL.dylib (??? - ???) <A72F14F7-1836-34AB-9F08-67836CB966E4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
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    0x92018000 - 0x9207dff7 libvDSP.dylib (325.4.0 - compatibility 1.0.0) <4B4B32D2-4F66-3B0D-BD61-FA8429FF8507> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
    0x92dd0000 - 0x92de5ff7 com.apple.ImageCapture (7.1.0 - 7.1.0) <E5FCA336-7E47-343E-A82D-CCCA5BCD5929> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
    0x92df3000 - 0x92df3fff com.apple.Cocoa (6.6 - ???) <5FAFE73E-6AF5-3D09-9191-0BDC8C6875CB> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x92df4000 - 0x92df4ff0 com.apple.ApplicationServices (41 - 41) <C48EF6B2-ABF9-35BD-A07A-A38EC0008294> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
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    0x92df6000 - 0x92df9fff com.apple.AppleSystemInfo (1.0 - 1) <0E02BA66-4EA6-3EA1-8D81-3D0DE36F1CE8> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
    0x92e37000 - 0x92e3affd libCoreVMClient.dylib (??? - ???) <B8F8916D-F12A-3D95-ABF3-999D57B7D581> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
    0x92e69000 - 0x92e69fff com.apple.Accelerate (1.7 - Accelerate 1.7) <4192CE7A-BCE0-3D3C-AAF7-6F1B3C607386> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x92e6a000 - 0x92e73ffb com.apple.aps.framework (2.1 - 2.1) <E8FD997B-2AAF-3DED-95F5-3E67075723DC> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePushService
    0x92ec0000 - 0x92ec4ff3 libsystem_network.dylib (??? - ???) <62EBADDA-FC72-3275-AAB3-5EDD949FEFAF> /usr/lib/system/libsystem_network.dylib
    0x92f22000 - 0x92f2aff3 libunwind.dylib (30.0.0 - compatibility 1.0.0) <E8DA8CEC-12D6-3C8D-B2E2-5D567C8F3CB5> /usr/lib/system/libunwind.dylib
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    0x9a3ad000 - 0x9a3bbfff libdispatch.dylib (187.10.0 - compatibility 1.0.0) <1B857064-288D-3919-B81A-38E9F4D19B54> /usr/lib/system/libdispatch.dylib
    0x9a3ee000 - 0x9a4fdff7 com.apple.DesktopServices (1.6.5 - 1.6.5) <CEC069D7-37A3-3D25-A3BB-39DE99FDA46E> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
    0x9a54b000 - 0x9a5e1ff7 com.apple.LaunchServices (480.40 - 480.40) <D5C0DEF9-398C-3742-8C4E-875C3365EC8B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
    0x9a616000 - 0x9a640ff1 com.apple.CoreServicesInternal (113.19 - 113.19) <F7A309D1-DCB4-38DE-8248-E16D0182AA6C> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesInternal
    0x9a641000 - 0x9a645fff libGIF.dylib (??? - ???) <2ADFED97-2228-343D-9A53-207CBFDE7984> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x9a65f000 - 0x9a88affb com.apple.QuartzComposer (5.0 - 236.10) <416993F4-2868-35FF-90DE-34C93D83574F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer
    0x9a88b000 - 0x9a8d2ff5 com.apple.opencl (2.0.19 - 2.0.19) <7689E7B9-EE5A-3F74-8699-4CDED9162260> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x9a8d3000 - 0x9a8d4fff com.apple.TrustEvaluationAgent (2.0 - 1) <4BB39578-2F5E-3A50-AD59-9C0AB99472EB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
    0x9a8d5000 - 0x9a8e0fff libkxld.dylib (??? - ???) <14E79D7A-B6C2-35C5-B56D-D343BEC2A106> /usr/lib/system/libkxld.dylib
    0x9a8e1000 - 0x9a90bff0 libpcre.0.dylib (1.1.0 - compatibility 1.0.0) <5CAA1478-97E0-31EA-8F50-BF09D665DD84> /usr/lib/libpcre.0.dylib
    0x9a917000 - 0x9a93afff com.apple.CoreVideo (1.7 - 70.3) <4234C11C-E8E9-309A-9465-27D6D7458895> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x9aa83000 - 0x9aa8effe com.apple.NetAuth (3.2 - 3.2) <4377FB18-A550-35C6-BCD2-71C42134EEA6> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
    0x9aac6000 - 0x9add0ff3 com.apple.Foundation (6.7.2 - 833.25) <4C52ED74-A1FD-3087-A2E1-035AB3CF9610> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x9add1000 - 0x9aee1fe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <34E1E3CC-7B6A-3B37-8D07-1258D11E16CB> /usr/lib/libsqlite3.dylib
    0x9aee2000 - 0x9b0feff7 com.apple.imageKit (2.1.2 - 1.0) <71FC9A62-4E07-307C-8E6B-4DE7661DC0A3> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Versions/A/ImageKit
    0x9b0ff000 - 0x9b13fff7 com.apple.NavigationServices (3.7 - 193) <16A8BCC8-7343-3A90-88B3-AAA334DF615F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
    0x9b140000 - 0x9b141ffd libCVMSPluginSupport.dylib (??? - ???) <4B0476F9-950D-3EB7-BD83-F65AF0B05F0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib
    0x9b147000 - 0x9b15cfff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <92AADDB0-BADF-3B00-8941-B8390EDC931B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x9b2ab000 - 0x9b2bffff com.apple.CFOpenDirectory (10.7 - 146) <E9697845-A071-3A13-B89E-57D877F2D237> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
    0x9b2c0000 - 0x9b321ffb com.apple.audio.CoreAudio (4.0.3 - 4.0.3) <7A14BE52-6789-3CE3-9AE9-B733F4903EB1> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x9b373000 - 0x9b37bff5 libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <BB0C7B49-600F-3551-A460-B7E36CA4C4A4> /usr/lib/system/libcopyfile.dylib
    0x9b38f000 - 0x9b3bdff7 com.apple.DictionaryServices (1.2.1 - 158.3) <8D03D180-D834-39F3-A106-78E0B22A7893> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
    0x9b3be000 - 0x9b40fff9 com.apple.ScalableUserInterface (1.0 - 1) <3C39DF4D-5CAE-373A-BE08-8CD16E514337> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterface.framework/Versions/A/ScalableUserInterface
    0x9b444000 - 0x9b920ff6 libBLAS.dylib (??? - ???) <134ABFC6-F29E-3DC5-8E57-E13CB6EF7B41> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
    0x9ba00000 - 0x9ba01fff libDiagnosticMessagesClient.dylib (??? - ???) <DB3889C2-2FC2-3087-A2A2-4C319455E35C> /usr/lib/libDiagnosticMessagesClient.dylib
    0x9ba05000 - 0x9bdf9feb com.apple.VideoToolbox (1.0 - 705.94) <8FCC2C08-2D4C-3A96-B57A-CAA56911120F> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbox
    0x9bdfa000 - 0x9be4affa libTIFF.dylib (??? - ???) <9511A31E-070C-313E-8320-AAB683AD0653> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x9be75000 - 0x9bf86ff7 libJP2.dylib (??? - ???) <3B6A6D1C-5E4D-3814-892A-7C580E063268> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
    0x9c0c3000 - 0x9c15afff com.apple.securityfoundation (5.0 - 55116) <510A3BA7-7171-3D98-A717-8EECCCE5FC91> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
    0x9c48c000 - 0x9c739fff com.apple.JavaScriptCore (7534.57 - 7534.57.3) <5AE5C3B8-D807-356B-80D9-4D0A706A10D1> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x9c78d000 - 0x9c7d5ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <C8DE66D7-0880-3F5F-A4BA-215B52DEFC74> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
    0x9ca89000 - 0x9cd58ffb com.apple.security (7.0 - 55148.6) <8DF67BDD-C98F-3B7E-AC63-D468407FA82D> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x9cd59000 - 0x9cebcfff com.apple.QTKit (7.7.1 - 2348) <E3312B31-238A-3021-9D23-9F2FD5F0B57A> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
    0x9cebd000 - 0x9cefaff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <007A1877-E981-3007-A8FA-9B179F4ED6D1> /usr/lib/libcups.2.dylib

    External Modification Summary:
    Calls made by other processes targeting this process:
    task_for_pid: 5
    thread_create: 0
    thread_set_state: 0
    Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
    Calls made by all processes on this machine:
    task_for_pid: 528
    thread_create: 0
    thread_set_state: 0

    VM Region Summary:
    ReadOnly portion of Libraries: Total=168.2M resident=83.2M(49%) swapped_out_or_unallocated=85.0M(51%)
    Writable regions: Total=76.2M written=5336K(7%) resident=9684K(12%) swapped_out=0K(0%) unallocated=66.8M(88%)

    REGION TYPE VIRTUAL
    =========== =======
    CG backing stores 1648K
    CG image 4K
    CG raster data 160K
    CG shared images 3408K
    CoreGraphics 8K
    CoreServices 1076K
    MALLOC 44.4M
    MALLOC guard page 48K
    Memory tag=240 4K
    Memory tag=242 12K
    SQLite page cache 480K
    Stack 68.1M
    VM_ALLOCATE 16.1M
    __CI_BITMAP 80K
    __DATA 8504K
    __DATA/__OBJC 76K
    __IMAGE 528K
    __IMPORT 4K
    __LINKEDIT 43.5M
    __OBJC 2460K
    __OBJC/__DATA 44K
    __PAGEZERO 4K
    __TEXT 124.6M
    __UNICODE 544K
    mapped file 124.0M
    shared memory 2624K
    shared pmap 8076K
    =========== =======
    TOTAL 449.9M

    Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 1.71f21
    Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.67.5-P2P
    Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
    Serial ATA Device: HL-DT-STDVDRW GA32N
    USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3
    USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 2
    USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
    Any help would be much appreciated! Thank you.

  2. #2
    Crestron XPanel app crashes before establishing the connection
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,284
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    You really need to have someone at Crestron look at the error report. It appears to me to be a kernel extension error, maybe a missing or bad kext. Other than that observation, my guess is as good as yours on this one...

    Don't you have a way to lock down that machine when you're not around or is it a machine that has to be available for others to use? It's really hard to tell if something has been messed with or someone ran a Mac cleanup program and it removed a vital file.

  3. #3
    Crestron XPanel app crashes before establishing the connection

    Member Since
    Feb 14, 2014
    Posts
    2
    Thank you for your thoughts, @chscag.

    Unfortunately Crestron discontinued this version of XPanel for Mac and according to their tech support they do not support the app anymore. Apparently there's no other version of the app I can try and they don't want to have anything to do with it anymore.

    It's like...thanks for nothing.
    Their answer is to move on to newer solutions like the iOS version of the app - of course that involves money, time, money, labor and some more money since besides the app there's also re-programming involved. Cha-ching

    I can't really lock down the computer since it is indeed used by other users to accomplish daily tasks. My money is with you, I'm thinking a vital file was indeed removed from the system somehow but can at this point is difficult to track down exactly what/where is missing.

    Regards,
    VBerg

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