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  1. #1
    All of the apps I install don't respond! help!!

    Member Since
    Jan 02, 2014
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    6
    Exclamation All of the apps I install don't respond! help!!
    I have multiple programs that I have tried getting to work but have no luck running.
    I got my iMac for the core reason of recording music, for preproduction for when we go to the studio. I used to have a PC and decided to make the switch, best decision ever.
    Anyways, multiple programs, (I.E. Guitar Pro 6, Logic Pro, Ableton Live, and Guitar Rig), I will install perfectly fine then when I try to run them, they will sit on the load up screen with the beach ball and say "program not responding" and I'll have to force quit. I've tried everything I know that I could do to fix them. I've tried reinstalling them, installing on a different account, etc. What other options would I have to diagnosing the problem? I don't really know how to use most of the utilities in the "other" folder on my launchpad.
    I'm pretty new to Macs so any information is gonna be helpful!
    Thanks so much.
    Nick

  2. #2
    All of the apps I install don't respond! help!!
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
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    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.7.5
    How old are all of these applications...and what OS version is the iMac running?

    If the applications are too old...and the OS version is somewhat newer...it's possible there are some compatibility problems.
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  3. #3
    All of the apps I install don't respond! help!!
    ferrarr's Avatar
    Member Since
    Jul 16, 2011
    Location
    Pawtucket, RI, US
    Posts
    376
    Specs:
    L2011 15 MBP Quad 2.2 I7 OS X.10 16GB 240GB SSD & 500GB HDD (no Optical drive)
    Hi, can you tell us what iMac you have?

  4. #4
    All of the apps I install don't respond! help!!

    Member Since
    Jan 02, 2014
    Posts
    6
    Right now I have OS X Version 10.8.3
    2.9 GHz i5
    Most of the apps are up to date

  5. #5
    All of the apps I install don't respond! help!!
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
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    31,462
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.7.5
    Quote Originally Posted by nickismusic View Post
    Most of the apps are up to date
    Thanks for the OS info...but the app info isn't enough. "Up To Date" can mean many things. The question is...how old are these apps. What versions are they...and what year were they released?

    For example...someone can be running Adobe Creative Suite 3 app's (CS3)...and all of these apps can be "Up To Date". But since CS3 is from 2007...those apps are still old. CS6 being the most current.

    So it's important to know how old your apps are.
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  6. #6
    All of the apps I install don't respond! help!!

    Member Since
    Jan 02, 2014
    Posts
    6
    I know the Guitar Pro 6 is from a couple years back(2010/11 I believe)
    Guitar Rig is 5.1.0, from 2012
    Logic Pro X is 10.0.4 from 2013(Aug/Oct)

  7. #7
    All of the apps I install don't respond! help!!

    Member Since
    Jan 02, 2014
    Posts
    6
    Abelton Live is from March 2013 and its V 9.0.1

  8. #8
    All of the apps I install don't respond! help!!
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
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    31,462
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.7.5
    Ok...thanks for all that info! With the "newness" of the apps...and the iMac is running Mac OS 10.8.3...I'm not really seeing a reason why these apps shouldn't work.

    So my next 2 questions:

    - Are these apps Macintosh versions or Windows versions? I know that Logic Pro X is a Mac Only app...but I wasn't 100% sure of the others.

    - Did you purchase all of these apps (with original install media and/or serial numbers)...or were these apps obtained via other means (which could make them more difficult to install successfully)?
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  9. #9
    All of the apps I install don't respond! help!!

    Member Since
    Jan 02, 2014
    Posts
    6
    Yeah I purchased a few of them, the others were given to me by a friend. I know for a fact they have worked on other Macs though.
    yeah all of them are for Mac, and they all installed successfully, but will not go past the startup logo screen for each app.

    Also, when I first got the iMac, i tried using Garageband and the same thing happened. So it isn't just applications I have put on here.

  10. #10
    All of the apps I install don't respond! help!!
    McBie's Avatar
    Member Since
    Apr 26, 2008
    Location
    Belgium
    Posts
    2,673
    Specs:
    2013 MBA 13" - OS X 10.10.5
    If you launch console.app from Applications/utilities .... are there any error messages in the logfile.
    That might give you an indication/error code and may point you further in the investigation as to why these apps. have a problem.

    Cheers ... McBie
    A computer lets you make more mistakes faster than any invention in human history - with the possible exceptions of handguns and tequila.
    The bitterness of poor quality remains long after the sweetness of low price is forgotten.

  11. #11
    All of the apps I install don't respond! help!!

    Member Since
    Jan 02, 2014
    Posts
    6
    I got these:
    1/3/14 9:00:41.589 AM GuitarPro[4448]: OS version : 10.8

    1/3/14 9:00:41.589 AM GuitarPro[4448]: Check done, use Cocoa

    1/3/14 9:02:45.266 AM spindump[4456]: Saved spin report for GuitarPro version ??? (???) to /Library/Logs/DiagnosticReports/GuitarPro_2014-01-03-090245_Nicks-iMac.spin

    1/3/14 9:03:12.853 AM spindump[4464]: Saved spin report for GuitarPro version ??? (???) to /Library/Logs/DiagnosticReports/GuitarPro_2014-01-03-090312_Nicks-iMac.spin

    then i opened the last spin report and it said:

    Date/Time: 2014-01-03 09:03:01 -0500
    OS Version: 10.8.3 (Build 12D78)
    Architecture: x86_64
    Report Version: 11

    Command: Guitar Pro
    Path: /Applications/GuitarPro.app/Contents/MacOS/GuitarPro
    Version: ??? (???)
    Parent: launchd [306]

    PID: 4448
    Event: timeout
    Duration: 10.02s
    Steps: 101 (100ms sampling interval)

    Hardware model: iMac13,1
    Active cpus: 4
    Free pages: 744293 pages (-1126)
    Pageins: 2 pages
    Pageouts: 0 pages


    Process: GuitarPro [4448]
    Path: /Applications/GuitarPro.app/Contents/MacOS/GuitarPro
    Architecture: i386
    Parent: launchd [306]
    UID: 501
    Task size: 8869 pages

  12. #12
    All of the apps I install don't respond! help!!
    McBie's Avatar
    Member Since
    Apr 26, 2008
    Location
    Belgium
    Posts
    2,673
    Specs:
    2013 MBA 13" - OS X 10.10.5
    The fact that spindump is running indicates an application/process that is not responsive anymore( hangs)
    Are you sure Guitar Pro is the latest version for your OS ?
    Are you running other apps that may be competing for the same ( audio ) device ?
    Not sure this has anything to do with it, but it is worthwhile reading ( threads are old, but you never know )

    https://discussions.apple.com/message/9662101#9662101
    Improve Mac OS X performance under load by disabling spindump. | James Reuben Knowles

    https://discussions.apple.com/message/7087216#7087216
    https://discussions.apple.com/thread...rt=15&tstart=0

    I have no experience with Guitar Pro, so the links above my not be the solution, but it may be a start.

    Cheers ... McBie
    A computer lets you make more mistakes faster than any invention in human history - with the possible exceptions of handguns and tequila.
    The bitterness of poor quality remains long after the sweetness of low price is forgotten.

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