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  1. #1
    iTunes store not working (on a mac)

    Member Since
    Aug 03, 2012
    Posts
    10
    Question iTunes store not working (on a mac)
    Hi,

    I can't seem to access itunes store. My internet connection is working fine with every other program. I have Snow Leopard 10.6.8 and I recently downloaded iTunes 11.

    Any ideas? I've been searching on line all day but the only solutions I could find are for Windows.

    Thanks!

  2. #2
    iTunes store not working (on a mac)
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,172
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Is iTunes 11 working OK? And what kind if any, error are you receiving?

  3. #3
    iTunes store not working (on a mac)

    Member Since
    Aug 03, 2012
    Posts
    10
    Quote Originally Posted by chscag View Post
    Is iTunes 11 working OK? And what kind if any, error are you receiving?

    Hi, yes it is. It's working fine. My iphone syncs fine and everything. I don't get a message. it just starts to load and the itunes screen goes white and that's it.

  4. #4
    iTunes store not working (on a mac)
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,172
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    That's certainly a strange one. About the only thing I can suggest it to try removing iTunes 11 and reinstalling it. Are you able to access the Mac App store? (not the iTunes store)

  5. #5
    iTunes store not working (on a mac)

    Member Since
    Aug 03, 2012
    Posts
    10
    Quote Originally Posted by chscag View Post
    That's certainly a strange one. About the only thing I can suggest it to try removing iTunes 11 and reinstalling it. Are you able to access the Mac App store? (not the iTunes store)
    I haven't checked the Mac store yet but I will when I get home and also re-install and see if that works.

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