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  1. #1
    Surplus Meter Mac

    Member Since
    Jan 17, 2011
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    70
    Surplus Meter Mac
    As far as monitoring bandwidth usage goes it seems like there are very few options for mac. On my old mac book I used surplus meter, after buying a mac book pro I have been unable to get this application to work. The application opens and I have selected airport as my connection type. I receive my internet via time capsule. But the surplus meter just doesn't meter hence rendering it useless. Could someone suggest anyways as to, which I could fix this problem or any other pieces of software, which would do the same thing, your help would be much appreciated.

    thank you in advance

  2. #2
    Surplus Meter Mac
    Lifeisabeach's Avatar
    Member Since
    Sep 30, 2007
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    I just downloaded SurplusMeter and am testing it now with a large download. I can confirm that it definitely should be working (I'm on OS 10.8.4). What version of SurplusMeter do you have? The most recent version is 2.0.3.

    Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
    ------
    Links: Onyx | EasyFind | Apple Hardware Test | How to test your hard drive | The Safe Mac Adware Removal Guide | Uninstall MacKeeper
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    Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.

  3. #3
    Surplus Meter Mac

    Member Since
    Jan 17, 2011
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    70
    Quote Originally Posted by lifeisabeach View Post
    I just downloaded SurplusMeter and am testing it now with a large download. I can confirm that it definitely should be working (I'm on OS 10.8.4). What version of SurplusMeter do you have? The most recent version is 2.0.3.
    I am running surplus meter version 2.0.3 on a mac book pro mid 2012 with retina display running mac osx 10.8.4

  4. #4
    Surplus Meter Mac
    Lifeisabeach's Avatar
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    Quote Originally Posted by Firejack View Post
    I am running surplus meter version 2.0.3 on a mac book pro mid 2012 with retina display running mac osx 10.8.4
    Ok. You said you are connected to a Time Capsule and selected "Airport" as your connection type. I assume you are in fact connected wirelessly and not by an ethernet cable? If so, then delete the preference files to make it "reset". A simple way to do this is use AppCleaner.

    If that doesn't work, then I'm increasingly unsure what else to do. Try turning your firewall off and reducing your Gatekeeper settings to allow all, but in my brief experiments, those had no effect.

    Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
    ------
    Links: Onyx | EasyFind | Apple Hardware Test | How to test your hard drive | The Safe Mac Adware Removal Guide | Uninstall MacKeeper
    ------
    Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.

  5. #5
    Surplus Meter Mac

    Member Since
    Jan 17, 2011
    Posts
    70
    Quote Originally Posted by lifeisabeach View Post
    Ok. You said you are connected to a Time Capsule and selected "Airport" as your connection type. I assume you are in fact connected wirelessly and not by an ethernet cable? If so, then delete the preference files to make it "reset". A simple way to do this is use AppCleaner.

    If that doesn't work, then I'm increasingly unsure what else to do. Try turning your firewall off and reducing your Gatekeeper settings to allow all, but in my brief experiments, those had no effect.
    I have tried deleting it many times with app trap before, this time I used app cleaner but still I have had no luck. I have tried turning my firewall off but that changed nothing and I have already allowed surplus meter to allow connections, gate keeper changed nothing either.

    I am running sophos anti virus and it does come in handy for scanning those usbs where you have no idea whats on them just recently a friend of mine placed their work usb in my computer sophos picked up a windows virus. I deleted it for him and then he told the company he works for and it seems there whole main frame was infected. Anyways back on topic I do not believe that it would be causing a clash but im still not sure what is.

    Is it possible some other old application possibly not deleted in full could be causing a clash?

  6. #6
    Surplus Meter Mac
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
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    45,247
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Try removing Sophos AV and then see if Surplus Meter starts to work. Mac AV software is not as sophisticated as Windows versions are in that they sometime interfere with programs and cause slow downs. If Sophos has an uninstaller use it rather than dragging it to the trash.

  7. #7
    Surplus Meter Mac

    Member Since
    Jan 17, 2011
    Posts
    70
    I used the uninstaller and still nothing has changed

  8. #8
    Surplus Meter Mac

    Member Since
    Jan 17, 2011
    Posts
    70
    Ok after going through lots of processes such as, permissions repair, using onyx's cleaning systems, cleaning out junk files, restarting my computer and then opening surplus meter and quitting the agent in activity monitor while it was running. It finally started working... Thanks for the help guys. I'm not really sure what did it in the end but at least it works.

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