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  1. #1
    Updating Office 2011

    Member Since
    Feb 29, 2012
    Location
    Alberta, Canada
    Posts
    18
    Question Updating Office 2011
    Hi there. My Mac told me I needed to update my Office program. It keeps telling me it can't continue until I close the Microsoft Database Daemon and SyncServices Agent. I tell it to close the programs and continue but it won't.

    Help!

  2. #2
    Updating Office 2011

    Member Since
    Mar 06, 2012
    Location
    Campbell Hall, NY
    Posts
    9
    Specs:
    Imac I7 32Gig, Ipad2, 4 Iphones and an Apple TV V3
    Quote Originally Posted by IntegraDivorce View Post
    Hi there. My Mac told me I needed to update my Office program. It keeps telling me it can't continue until I close the Microsoft Database Daemon and SyncServices Agent. I tell it to close the programs and continue but it won't.

    Help!
    Make sure Outlook is closed. Go into the process lsit and make sure - or reboot and do not start Outlook.

    Once updated, Outlook will go through a lengthy repair process on the database. This is normal
    Nothing left to do but smile, smile, smile.....

  3. #3
    Updating Office 2011

    Member Since
    Feb 29, 2012
    Location
    Alberta, Canada
    Posts
    18
    Thank you...Where is the process list? I've tried the reboot without starting outlook...

  4. #4
    Updating Office 2011

    Member Since
    Mar 06, 2012
    Location
    Campbell Hall, NY
    Posts
    9
    Specs:
    Imac I7 32Gig, Ipad2, 4 Iphones and an Apple TV V3
    Quote Originally Posted by IntegraDivorce View Post
    Thank you...Where is the process list? I've tried the reboot without starting outlook...
    Activity Monitor

    Highlight the process you want to kill and do a force quit

    or

    open a terminal

    type "ps -ef"

    find the process you want to kill and type

    kill -9 'pid' where pid is the process ID number
    Nothing left to do but smile, smile, smile.....

  5. #5
    Updating Office 2011

    Member Since
    Feb 29, 2012
    Location
    Alberta, Canada
    Posts
    18
    Got it...thank you so much for all your help!

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