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  1. #1
    Mail asking for pwd

    Member Since
    May 15, 2010
    Posts
    65
    Specs:
    iMac 21.5 9/3/10 OS X Mavericks 10.9.1 Firefox 26,0 iPad, iPod Touch
    Mail asking for pwd
    With increasing and annoying frequency a window asking for password appears.
    It looks like the attached:

    Using Lion on iMac.
    Bill
    Attached Images Attached Images

  2. #2
    Mail asking for pwd
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,216
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Assuming you have already selected the option to "remember this password in my keychain", your keychain file may be corrupt.

    Open your Keychain Access application from Applications, Utilities, select the Keychain main menu and then select "Keychain First Aid". That will attempt to repair the file.

    Let us know if that works.

  3. #3
    Mail asking for pwd

    Member Since
    May 15, 2010
    Posts
    65
    Specs:
    iMac 21.5 9/3/10 OS X Mavericks 10.9.1 Firefox 26,0 iPad, iPod Touch
    Both Verification and Repair reported "No problem".

  4. #4
    Mail asking for pwd
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,216
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    If the keychain is OK, you can try accessing your MSN account from the web and change your password. Then go back to your Mac Mail account and setup the new password again. Also make sure all the parameters for MSN are correct. See if that works.

  5. #5
    Mail asking for pwd

    Member Since
    May 15, 2010
    Posts
    65
    Specs:
    iMac 21.5 9/3/10 OS X Mavericks 10.9.1 Firefox 26,0 iPad, iPod Touch
    Thanks for the help. Change of password did not solve the popup request for pwd.
    Bill

  6. #6
    Mail asking for pwd
    chas_m's Avatar
    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    18,941
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Do I understand correctly that you went to MSN through the web browser and changed your password, then went to your keychain and changed the password to the new one there, and then went into Mail's preferences and changed it there and it is STILL popping up asking for a password? Is that correct?

  7. #7
    Mail asking for pwd

    Member Since
    May 15, 2010
    Posts
    65
    Specs:
    iMac 21.5 9/3/10 OS X Mavericks 10.9.1 Firefox 26,0 iPad, iPod Touch
    Yes to all but was not certain of change in Mail Pref. so I confirmed the new password and it may take a day or two to be sure it's clear of popups.

  8. #8
    Mail asking for pwd

    Member Since
    May 15, 2010
    Posts
    65
    Specs:
    iMac 21.5 9/3/10 OS X Mavericks 10.9.1 Firefox 26,0 iPad, iPod Touch
    So far, so good. Keeping fingers crossed.

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