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  1. #1
    Reading a PDF on a PC sent from an APPLE Mac

    Member Since
    Jun 20, 2011
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    Question Reading a PDF on a PC sent from an APPLE Mac
    Can anyone offer a solution to this problem.
    When I send a PDF from my IMac using 10.6 Leopard mail some people can not receive them. It doesn't matter if I create them from print - save as pdf or scan a document. It also doesn't matter if it is a pdf that I get from somewhere else.
    It is only some people that can't receive them. I think it may have something to do with security settings bur I don't know for sure and I don't know how to change them.

    Can anyone please shed some light on this and offer some advice.

    Many Thanks

    Phil

  2. #2
    Reading a PDF on a PC sent from an APPLE Mac
    chscag's Avatar
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    Jan 23, 2008
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    Fort Worth, Texas
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    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    If it's only some people that can't receive the PDF files, it's probably a security setting that's blocking them on their end. The folks that are having problems need to change the setting in whatever mail or AV program they're using to allow the PDF files to be received and opened.

  3. #3
    Reading a PDF on a PC sent from an APPLE Mac
    chas_m's Avatar
    Member Since
    Jan 22, 2010
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    Victoria, BC
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    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    It could also be that they've neglected to install Adobe Reader on their PC. PDF reading isn't built into PCs the way it is on Macs.

  4. #4
    Reading a PDF on a PC sent from an APPLE Mac
    dtravis7's Avatar
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    Jan 04, 2005
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    Agreed as I have never had a PDF I made on my Mac not read on any PC I have tried it on. Windows has never included support for PDF's that I have ever seen built in. Download Adobe Reader. It's free.

    The other day though I actually ran into a PDF made on Windows using latest Adobe Acrobat that Preview on OSX would not display! Showed empty pages. So I grabbed Adobe Reader for OSX and it was fine. Still not sure why Preview was not displaying the content as every other PDF I have opened has been fine.

  5. #5
    Reading a PDF on a PC sent from an APPLE Mac
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
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    45,212
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    That could well be the reason, however, I recommend and use the free Foxit Reader. The Adobe reader for Windows is bloated, slow, and prone to errors.

  6. #6
    Reading a PDF on a PC sent from an APPLE Mac
    Dysfunction's Avatar
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    Quote Originally Posted by dtravis7 View Post
    The other day though I actually ran into a PDF made on Windows using latest Adobe Acrobat that Preview on OSX would not display! Showed empty pages. So I grabbed Adobe Reader for OSX and it was fine. Still not sure why Preview was not displaying the content as every other PDF I have opened has been fine.

    I've seen that several times, opened defects on ADC a couple times about them too. I believe there are some subtleties that just mess with Previews rendition.
    mike
    This machine kills fascists
    Got # ? phear the command line!

  7. #7
    Reading a PDF on a PC sent from an APPLE Mac
    dtravis7's Avatar
    Member Since
    Jan 04, 2005
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    Modesto, Ca.
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    Specs:
    iMac late 2007 10.11.b4, iMac 2008 10.10.5, Macbook2007 10.7.5, Mac Mini 10.7.5, iPhone 3GS Note 8!!
    Quote Originally Posted by Dysfunction View Post
    I've seen that several times, opened defects on ADC a couple times about them too. I believe there are some subtleties that just mess with Previews rendition.
    Schweb once mentioned this same thing to me. I finally ran into it with a PDF I was working on from a friend. Only Acrobat would open it.

  8. #8
    Reading a PDF on a PC sent from an APPLE Mac
    chas_m's Avatar
    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
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    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Certain kinds of advanced PDFs are not openable in Preview because they are either using encryption or pre-press PDF/X standards that Preview is not designed to deal with. Preview is many things, but when you're using it as a PDF reader it can only read basic PDF format.

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