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  1. #1
    iTunes update problems
    Denali's Avatar
    Member Since
    Apr 07, 2011
    Posts
    7
    iTunes update problems
    I have read several of the threads on iTunes which has helped to a point. I am able to open iTunes now, where I couldn't before. Here's what happened.

    Had an issue with the iPhone after daylight savings went into effect. Called Apple store who told husband to trash the iTunes from the computer, reinstall everything and get new updates (who was that genius).

    Running Tiger 10.4.11. Couldn't find the iTunes dl from apple's web site (not one that works with Tiger anyway) so reinstalled from the CD that came with the computer. Of COURSE! I had several iTunes updates over the past couple of years that are now not a part of my software. When I try to open itunes I got the message. "Cannot open itunes because the library is newer"

    When I remove the library, iTunes opens, but now I can't play the music, some of it was bought from iTunes and I don't want to loose it.

    What's my next step? Wait and update the system? Or is there a site where I can find the updates to program I have?

  2. #2
    iTunes update problems
    chas_m's Avatar
    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    18,970
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Just open Software Update (under the Apple menu). It will automatically update your iTunes (and other Apple software) to the latest version available for your OS version.

  3. #3
    iTunes update problems
    Denali's Avatar
    Member Since
    Apr 07, 2011
    Posts
    7
    Quote Originally Posted by chas_m View Post
    Just open Software Update (under the Apple menu). It will automatically update your iTunes (and other Apple software) to the latest version available for your OS version.
    Yup I have already tried it, it states "Software up to date"

    After plugging in the iPhone last night it stated I needed version 9.2 or greater, so I'm off to find that version. It's gotta be out there somewhere. Right now I am running version 8

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