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  1. #1


    Member Since
    Jun 06, 2009
    Posts
    3
    Problem with Apple Mail
    I tried to send an e-mail from my laptop while at a hotel and using their wireless connection.

    I could not send the e-mail and kept getting a message that I could not send the message using my home server. (This made sense due to the fact that I was in a hotel, so I gave up.)

    However, when at home using my home internet connection, I keep getting the same message when I try to send an e-mail using my home server.

    The 'Connection Doctor' indicates that my pop account is constantly trying to log into my home account.

    Any suggestions?

    Thanks

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    49,451
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    Try accessing your ISP server directly on the web. See if you can log in with your normal userid and password. If you can, change your password. Then go back to Apple Mail, accounts, and make the necessary changes for password and be sure to save them to your Keychain. Make sure your POP3 and SMTP addresses are OK and the new password is likewise entered and saved.

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