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  1. #1
    Firefox freezes when loading

    Member Since
    Apr 29, 2011
    Posts
    3
    Firefox freezes when loading
    Hi! new member here,

    Whenever I start my mac and try to open Firefox for the first time, regardless of how long the computer has been idle for, Firefox freezes while trying to load my homepage (Google News). I then quit the application and restart Firefox, it opens fine this second time. This happens every time without fail and is beginning to get on my nerves after about 1 month or so.


    Whenever I quit Firefox I get this error message:

    You quit Firefox because of a problem.

    Problem Details and System Configuration.

    Date/Time: 2011-04-30 08:55:08 +1000
    OS Version: 10.6.7 (Build 10J869)
    Architecture: x86_64
    Report Version: 7

    Command: Firefox
    Path: /Applications/Firefox.app/Contents/MacOS/firefox-bin
    Version: 4.0 (4.0)
    Parent: launchd [102]

    PID: 379
    Event: hang
    Duration: 4.80s (sampling started after 2 seconds)
    Steps: 8 (100ms sampling interval)

    Pageins: 993
    Pageouts: 0


    Process: firefox-bin [379]
    Path: /Applications/Firefox.app/Contents/MacOS/firefox-bin
    UID: 501

    The rest of the error report is too long to fit in this post but it contains a lot "Threads" and "Kernal Stacks"


    Any help would be appreciated,
    Thanks,
    - Finnbar

  2. #2
    Firefox freezes when loading
    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    20,056
    Specs:
    iMac i5 2.7GHz, 16GB memory, OS 10.10.5
    G'day and welcome to the forums.

    Trash Firefox 4 and download a fresh version from the Mozilla web site and see if that offers an improvement at all. Keep us posted.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  3. #3
    Firefox freezes when loading

    Member Since
    Apr 29, 2011
    Posts
    3
    Thanks for the quick reply!

    I tried what you suggested, however it didn't completely fix the problem. Firefox still froze, however it did eventually open (after about 1 minute).

  4. #4
    Firefox freezes when loading
    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    20,056
    Specs:
    iMac i5 2.7GHz, 16GB memory, OS 10.10.5
    Pop in your install disc and boot from that by holding down 'C' immediately after the chime on a reboot. Go to Utilities > Disk utility and run Repair Disk to make sure the drive is A OK.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  5. #5
    Firefox freezes when loading
    Stretch's Avatar
    Member Since
    Jan 13, 2007
    Location
    Central New York
    Posts
    4,773
    Specs:
    15in i7 MacBook Pro, 8GB RAM, 120GB SSD, 500GB HD
    Quote Originally Posted by harryb2448 View Post
    Pop in your install disc and boot from that by holding down 'C' immediately after the chime on a reboot. Go to Utilities > Disk utility and run Repair Disk to make sure the drive is A OK.
    You can skip this step until you are sure it actually needs to be repaired. Instead open Disk Utility and select Verify Disk. If that comes up with problems, then you can do the above.
    Blog and Photo Gallery: http://philolin.me/

    Currently running OS X 10.10

  6. #6
    Firefox freezes when loading

    Member Since
    Apr 29, 2011
    Posts
    3
    Quote Originally Posted by Stretch View Post
    You can skip this step until you are sure it actually needs to be repaired. Instead open Disk Utility and select Verify Disk. If that comes up with problems, then you can do the above.
    Did this and it came back saying "The Volume Macintosh appears to be OK".

    The problem isn't that big, it is just annoying!

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