Page 1 of 2 12 LastLast
Results 1 to 15 of 19
  1. #1
    iskysoft delete / uninstall

    Member Since
    Dec 04, 2010
    Posts
    17
    iskysoft delete / uninstall
    Hello,

    I recently downloaded and installed iskysoft / itube and then I decided I didnt want it and I moved all the files I could find to trash to delete/uninstall and then emptied the trash.

    Problem is, it still appears to have traces on my macbook pro (which I cant find anywhere in finder) because when Im on youtube it comes up with "Download" on any youtube video.

    How do I get rid of this program altogether?

    Thank you

  2. #2
    iskysoft delete / uninstall
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,206
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    Reinstall, then use it's uninstaller
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  3. #3
    iskysoft delete / uninstall

    Member Since
    Dec 04, 2010
    Posts
    17
    Thanks, but it has no uninstaller...

  4. #4
    iskysoft delete / uninstall
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,206
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    I would suggest you look again - Applications - iSkysoft folder - Remove iSkysoft...
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  5. #5
    iskysoft delete / uninstall
    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
    Posts
    19,389
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    It's possible that there is still a plugin file in your plugins folder. Is there an iSkysoft plugin file in Macintosh HD/Library/Internet Plug-Ins or /Users/<your username>/Library/Internet Plug-Ins? I'm not sure what that would be called but it is likely obvious once you see it. To test (if you're unsure), move the suspected plugin to the desktop and then restart your browser to test.
    Important Links: Community Guidelines : Use the reputation system if you've been helped.
    M-F Blog :: Write for the blog
    Writing a Quality Post

  6. #6
    iskysoft delete / uninstall
    Kevriano's Avatar
    Member Since
    Jul 02, 2006
    Location
    Crawley, England
    Posts
    4,558
    Specs:
    20" Intel iMac 2.4 Ghz/3G Ram/320HD, Snow Leopard. PBook G4, 1.5Ghz/1.5 Ram/250 HD, Leopard 10.5.6.
    If all that fails, try getting Appzapper, install it, then reinstall iSkysoft and drag it to the trash again. Appzapper should move all it's associated files with it. Empty trash and you should be free of it.
    Try my custom Mac Forums Search Engine: Mac Forums Google Search

    Please use the reputation system if you consider any help given useful (it's the little ✓/✘ on the left <---)


  7. #7
    iskysoft delete / uninstall
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,206
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    There is definitely an uninstaller included with their package. It takes approx 1 minute to download, install and uninstall. It took me a little longer since I needed to do another SD! backup before I put that junk on my machine (just in case).
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  8. #8
    iskysoft delete / uninstall

    Member Since
    Dec 04, 2010
    Posts
    17
    bobtomay - you are entirely right.

    Mistake I was making was not downloading the full version and therefore wasnt coming with the uninstaller.

    Anyone who comes stuck on this, make sure you download the full itube version (its currently 13.5mb (not the 8mb isky one)) and search through all its folders for the uninstaller.

    Thanks for your help all.

  9. #9
    iskysoft delete / uninstall

    Member Since
    Dec 18, 2010
    Posts
    1
    Quote Originally Posted by bryce86 View Post
    bobtomay - you are entirely right.

    Mistake I was making was not downloading the full version and therefore wasnt coming with the uninstaller.

    Anyone who comes stuck on this, make sure you download the full itube version (its currently 13.5mb (not the 8mb isky one)) and search through all its folders for the uninstaller.

    Thanks for your help all.

    hey having the same issue... can u send the link you used?

  10. #10
    iskysoft delete / uninstall
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,206
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    Try google - 1st hit.

    Sorry, but not really interested in having links to that spammer site listed here.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  11. #11
    iskysoft delete / uninstall
    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,757
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Quote Originally Posted by bobtomay View Post
    Try google - 1st hit.

    Sorry, but not really interested in having links to that spammer site listed here.
    Yep... and I would say that if you've given them your credit card number, be sure to keep an eye on your account. That company is shady to say the least.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  12. #12
    iskysoft delete / uninstall
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,206
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    For anyone else looking here, if you have already dragged one of their apps to the trash, you need to head for their site, re-download the app, re-install it, and then follow post #4.

    And I would suspect that any of the other xyzbrndsoft software will be the same.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  13. #13
    iskysoft delete / uninstall

    Member Since
    Oct 19, 2012
    Posts
    13
    eliminating iskysoft download button
    Thank you, bobtomay, I re-installed iSkysoft video downloader, and then followed your advice in post # 4 - looked in Applications - iSkysoft folder - and found Remove iSkysoft... clicked Remove iSkysoft and after restarting (maybe wasn't necessary?) and re-opening Safari - voilą - the pesky download button no longer appears! Mille mercis!

  14. #14
    iskysoft delete / uninstall

    Member Since
    May 22, 2013
    Posts
    1
    How to get it off google chrome
    Alrighty,

    I had the pleasure of downloading this horrible software and went through heck trying to get it off my computer.

    When I used google chrome with gmail... a very annoying "Download" icon from iskysoft would pop up. Effectively driving me insane.

    After scoping this thread and trying everything, I actually found the simplest solution, and can't believe it took me so long to figure out.

    Just go into google chrome extensions and delete the one associated with iSkysoft.

    Enjoy!

  15. #15
    iskysoft delete / uninstall

    Member Since
    Oct 08, 2013
    Posts
    1
    iskysoft
    i downloaded the free version and was impressed and decided to buy it. However after paying for the software it all went wrong. Wouldn't delete, wouldn't work, contacted them after 2 days, have tried everything, all their instructions, wasted a lot of peoples time, now they say after 30 days i can have no refund.

    downloaded for free firefox and then 1-click you tube video downloader 2.1.5.

    open you tube and "download" pops up, you choose how you want to download, like mp4 and off it goes. i have many happy hours of downloads.

    i am computer unfriendly, but have carried out all the delete/uninstall instructions to the letter, with iskysoft, as have others, and failed.

    this is the last time i buy software off the internet!!!!!

Thread Information

Users Browsing this Thread

There are currently 2 users browsing this thread. (0 members and 2 guests)

Similar Threads

  1. ISkysoft softwaret
    By Mary33 in forum Switcher Hangout
    Replies: 1
    Last Post: 03-17-2015, 09:41 PM
  2. --Cannot Partition-- Delete/uninstall Parallels
    By taulidpiaf in forum OS X - Operating System
    Replies: 3
    Last Post: 03-15-2011, 08:04 PM
  3. can't uninstall/delete Autocomplete
    By Profashional101 in forum OS X - Apps and Games
    Replies: 2
    Last Post: 06-29-2009, 12:43 PM
  4. Do i have to uninstall/delete ilife 08 if i am installing 09?
    By Lorentzyeung in forum Switcher Hangout
    Replies: 3
    Last Post: 01-28-2009, 10:53 AM
  5. What can I delete/uninstall?
    By reignfire22 in forum OS X - Operating System
    Replies: 0
    Last Post: 08-24-2007, 05:20 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •